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WoodlandDirectReviews 1,202

4.6

From the business

Woodland Direct is one of the largest e-commerce companies focused on the Fireplace, Chimney, Wood Stove, and Outdoor Living markets. Their founders have come from a Fireplace & Chimney background that reaches back to over 40 years of knowledge and experience. With a clear vision for the future they founded WoodlandDirect.com to offer a wide variety of Fireplace, Chimney, Wood Stove and Outdoor products to homeowners and businesses across the United States.


woodlanddirect.com
Auburn Hills, MI, United States
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WoodlandDirect Reviews Summary

The company enjoys a strong reputation for product quality and customer service, with many customers praising knowledgeable and helpful staff who guide them through the purchasing process. Positive feedback highlights the durability and aesthetic appeal of the products, as well as timely deliveries. However, some customers expressed concerns regarding issues with order confirmations, communication about shipping, and occasional product discrepancies. Despite these challenges, the overall sentiment reflects a commitment to customer satisfaction, with many indicating a willingness to recommend the company and make future purchases.

This summary is generated by AI, based on text from customer reviews

service
434
This company responds to reviews on average within 3 days
California
1 review
1 helpful vote
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Woodland direct had exactly the type of outdoor fireplaces I was looking for - high quality and low prices! I had so many options I had trouble narrowing it down but I ended up going with one of the gass outdoor firepits and could not be happier! They gave me free shipping too.

Date of experience: May 19, 2014
California
1 review
1 helpful vote
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We needed our chimney updated and woodland Direct had the grills and hearths that we needed.

Date of experience: September 14, 2013