• WooCommerce

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Overview

WooCommerce has a rating of 2.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. WooCommerce ranks 192nd among Ecommerce Tools sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
See all photos
How would you rate WooCommerce?
Top Positive Review

“Overall, it's great.”

John M.
12/18/23

It's not a simple as other ecommerce solutions, but it works well enough, and best of all it is highly customizable.

Top Critical Review

“DO NOT USE WOO COMMERCE”

Dennis I.
11/22/22

I used Woo commerce for the first time on or about October 7th, 2022. I had a deposit of $275.00 through their payment platform. I was informed via email that my account triggered a delay. I have a well-established business and have used several platforms over the years. Woo commerce to date has not deposited the $275.00 and they have not refunded my $275.00. They have no support system and they are not reputable. DO NOT USE THEM!

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user dennisi135
1 review
0 helpful votes
November 22nd, 2022

I used Woo commerce for the first time on or about October 7th, 2022. I had a deposit of $275.00 through their payment platform. I was informed via email that my account triggered a delay. I have a well-established business and have used several platforms over the years. Woo commerce to date has not deposited the $275.00 and they have not refunded my $275.00. They have no support system and they are not reputable. DO NOT USE THEM!

Service
Value
Shipping
Returns
Quality
Thumbnail of user guadalupea94
1 review
0 helpful votes
August 20th, 2023

WOO COMMERCE BACKED A COMPANY CALLED JORDAN OFFICIAL THAT IS A SCAM SITE THAT TOOK 163 DOLLARS FOR SHOES HE NEVER GOT AND IN THE CONFIRMATION E MAIL IS WOO COMMERCE AT THE BOTTOM MY SON HAD TO START SCHOOL WITH OLD SHOES AND THE SITE FOR JORDAN OFFICIAL IS A SCAM AND A PHONY ORDER NUMBER WAS GIVEN HOW CAN WOO COMMERCE EVEN ATTACH THERE NAME AT ALL MY SON IS HURT BEHIND THIS AND OUT OF HIS MONEY SHAME ON WOO COMMERCE FOR SUPPORTING THESE SCAMMERS

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user keithh369
3 reviews
17 helpful votes
August 31st, 2022

Ordered items on 8/22/2022 from WooCommerce. Confirmation from diza <*******@ip2cloak.com> for the total and shipping information. Payment was Paypal and I also received confirmation from QUENTRO GROUP LLC that shows as unverified from my Paypal account. On 8/24/2022, I sent an email to QUENTRO GROUP LLC asking for a tracking number, it bounced back to me. I sent another with the same results. I also called the listed phone number with Paypal but it went to voicemail and sounded like an individual instead of a business. That call went unreturned. On 8/25/2022, a Paypal dispute was filed, citing undelivered goods, zero communication as well as a probable scam. They actually replied to Paypal with a fake UPS tracking number. After several updated delivery times, the order was delivered to someone else on 8/30/2022. I called UPS and confirmed this order was never in my name or address. Paypal also called UPS for confirmation and awarded me a refund.

Tip for consumers:
Buyer beware.

Products used:
None, I was scammed.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cristinad77
54 reviews
69 helpful votes
July 24th, 2021

WooCommerce is a free plugin used for Wordpress to make your Wordpress website eCommerce ready. Yes, I said it's free. However, you can buy extensions that WooCommerce offers to add customization and extend features. The extensions are overpriced in my opinion. Just to note, the extensions are an annual subscription. You can find third-party plugins to extend the functionality of WooCommerce for free on Wordpress.org or even cheaper than what WooCommerce has to offer.

WooCommerce is easy to use and setup. It takes about 5 minutes to configure everything in WooCommerce settings. You will still need to configure third-party software like Stripe, Apple Pay and PayPal to connect their APIs to your WooCommerce store. You can also use Afterpay and Klarna with your WooCommerce store.

Tip for consumers:
WooCommerce is very flexible and customizable.

Thumbnail of user john.m3
3 reviews
0 helpful votes
December 18th, 2023

It's not a simple as other ecommerce solutions, but it works well enough, and best of all it is highly customizable.

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