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Wob

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GB
1 review
0 helpful votes
Follow Jane L.
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Usually delivered very quickly and always in condition as stated on the website. All round pleasing experience. Thank you

Date of experience: June 4, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

South Africa
1 review
0 helpful votes
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Disappointed
March 3, 2023

We had 4 books all described VG cond. I was excellent, 1 poor, 2 we're fair. This is 2nd order we consider a let down

Date of experience: March 3, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

GB
1 review
0 helpful votes
Follow Phil R.
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Excellent service
February 7, 2022

Very happy with my purchase of PS3 games from wob, easy to navigate the site and reasonable prices, quick despatch and delivery, recommended.

Date of experience: February 7, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Fantastic service.
April 18, 2022

Books are supplied at competitive prices and plenty of choice. Speedy delivery service too! There's also plenty of titles in stock.

Date of experience: April 18, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
Follow Susan P.
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This company rival Amazon in terms of quality and price. I will buy from them in preference to any other company.

Date of experience: December 2, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
Follow Norman M.
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Excellent book, I have read it before but did not have my own copy, which I now need for some research.

Date of experience: February 2, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Satisfied Customer
November 24, 2021

I received my book promptly and it was in very good condition. Very pleased with the service and will use again.

Date of experience: November 24, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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WOB
January 23, 2022

Great fast service with everything honestly described. The first place I look when I cannot find a particular book I want.

Date of experience: January 23, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Wob
March 14, 2022

A good company with a wide variety of books at reasonable prices. Also, the delivery time is efficient which is important.

Date of experience: March 14, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Superb Service
April 20, 2023

I am a retired special education teacher with a love of reading. I live in Chesterfield, on the edge of the Peak District and am at my happiest sitting in the shelter of a drystone wallI, with a flask of tea, with a new book to read. I have bought books and DVDs from WOB and have found their service second to none. Apart from their ability to redistribute these items, giving them a second (or third) life, which is something we should all embrace, but the variety and choice is fantastic. And as they are so affordable, it has allowed me to investigate unfamiliar genres and authors, without the fear of wasting money.
Just started on Robert Macfarland's "Landmarks", which is so far enchanting, and have finished Roger Deakin's "Waterlogged", which is a book I came upon by chance, on WOB and is a fascinating essay exploring the English love of open water. This, along with my continued exploration of 20th century British poetry, has me down as a now regular customer, and enthusiastic acolyte of WOB.

Date of experience: April 19, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Serbia
1 review
1 helpful vote
Follow Milica S.
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I found this website through booktok, since someone from my country ordered from it (aka they ship to me - yay!) and I watched their unboxing (or rather un-bagging) video. I decided to try it out for myself since they seem to have a lot of books that I'm interested in with descent prices.

And so I ordered four books. Three of the four were described as being in "very good" condition, and one as "like new". I've included pictures of all four so you can make your own judgement.

I think I got pretty lucky, since there's nothing wrong with the books I ordered.

Gypsy Lady is the oldest of the bunch (1977 or 1978 I believe) so I did expect a cracked spine (as shown in the picture) and I don't mind. I'm just happy that I FINALLY found that edition/cover, as I've been looking for it for a long time. My only other option was ebay with crazy shipping so WOB was really a godsend.

Both of the Hulk Hogan books are in near perfect condition, the hardback is a teeny tiny bit curved inwards on the very edges but it's not that noticeable.

And the last book is by The Rock. This is the one that was described as "like new". The whole book is sort of diagonal? I can straighten it out, but not fully. But again, I don't mind.

As for the shipping, it cost 2 pounds per book, and my order arrived after 15 working days. I consider this another good thing, since some book selling websites take up to 2 months to deliver to me.

So all in all my experience was very positive.

P.S. If anyone from WOB is reading this, some of my friends have said that you don't ship to Serbia at the present time and they can't order books. I suspect my order was probably one of the last to go through before this happened. Please start shipping to Serbia again, thank you :)

+2
Date of experience: February 17, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review:)

We are constantly amending shipping destinations, so we hope to be fully international again soon!

GB
1 review
0 helpful votes
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Great Service
March 20, 2022

Very happy with the prompt delivery. I bought three books and they were all as good as new. Next time I want a book I will certainly use Wob.

Date of experience: March 20, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
2 reviews
0 helpful votes
Follow ROGER S.
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Very much like the ethics of WoB. Recycling not only items that are clearly reuseable and therefore environmentally friendly but recycling the work and efforts of those people who produced those items.

One thing I do not like though is WoB overtly promoting minorities such as black or LGBTQUEER+++ authors. I have yet to see 'Asian author week', 'White British author week', Christian author week etc etc. Singling out these authors, these groups because of the colour of their skin and/or their sexuality/pro noun identity does a disservice not just to the readers but to all the otuer authors out there who equally struggle to have their works promoted, read and appreciated. If WoB wants to promote based on race, colour, creed and sexuality then it needs to cover 'all' groups not just those who shout the loudest because if it doesn't it is culpable in stoking the fires of racial and sexual inequality. I find that when I see WoB strongly promoting these minorities in their emails and front page on their web site I simply close them and go elsewhere for whatever it is I am looking for because I will not support prejudice and division.

Date of experience: February 7, 2022
South Carolina
1 review
0 helpful votes
Follow Anne W.
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WOB lists books on eBay, where they identify themselves and their listed items as being located in Florida. They ship items exclusively for free and state that items will ship via USPS Standard Shipping.
EBay calculates the delivery time for their shipments on the basis of the information it receives from WOB, so according to eBay my book purchase on 10/08/2023 should arrive between 10/15 and 10/19/2023, including a 4 day handling period.

It WON'T. The book was actually picked up on 10/10/2023 from a location in Secaucus NJ by OSM Worldwide, a notoriously bad package handler used by WOB. The package sat in NJ in an OSM warehouse for 8 days, then arrived today at an OSM warehouse in York PA. The package still hasn't reached a USPS site.

The OSM Worldwide website instructs buyers to contact sellers about delivery issues. When I reached out to WOB, my enquiry was initially ignored, then eventually answered with a standardized reply instructing me to wait 16 business days for an item that was advertised on eBay as arriving directly from USPS within 4 days from a location 9 hours (two states away) from me. This is damnable.

Date of experience: October 18, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

GB
1 review
0 helpful votes
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Author Daniel Silva
July 11, 2022

I have a full collection of Daniel Silva books mainly purchased from WOB. Brilliant service quality of books is generally VG. Overall 5 star rating.

Date of experience: July 10, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

New Zealand
4 reviews
0 helpful votes
Follow Bee B.
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To me "very good" would mean all of it coming. Well devoid of stickers and dog eared. Cheap but would never have bought it :(

Date of experience: May 24, 2019
California
1 review
0 helpful votes
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Great!
August 16, 2022

Great as always. I only buy books from WOB for the past few years and never had a problem. Always great quality and on time.

Date of experience: August 15, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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GREAT SERVICE
March 7, 2022

Great service as usual. Book in great condition. Look forward to reading a new author and then buying more from the same author in future.

Date of experience: March 7, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
1 helpful vote
Follow Diane R.
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Very pleased with the latest books I have received from you. I can always rely on good value, good condition and quick service. Thank You.

Date of experience: May 31, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Ordered 4 books two were in the condition as stated. The other two definitely not. Have messaged then numerous times, but not getting any response.

Date of experience: February 28, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

Overview

Wob has a rating of 2.7 stars from 1,390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wob most frequently mention customer service, tracking number and full refund. Wob ranks 9th among Books sites.

service
831
value
811
shipping
806
returns
229
quality
786
This company does not typically respond to reviews
+228