Witrigs.comReviews 43

I placed an order with fastest shipping method, they charged me for items and 30$ for shipping, the shipment supposed to arrive within 3-7 days, they sent shipment after 1 month and then stuck at customs, after that they stopped responding to emails and didn't refund my money... they literally bunch of bandits located in China with no regulations or respect for customers... please avoid

Some time ago I ordered an "OEM battery" for my Oneplus 5t. But there were some problems:
1. The package took more than 3 months to arrive (but it was stated that delivery time will be no more than 30 days).
2. New battery is about 0.5 mm thicker than the original one. And it makes it impossible to install into a phone. I even couldn't connect the flex cable which should go above the battery.
3. And now, when I asked for refund (and attached clear photos of a problem), they say that "thickness of batteries may vary", "maybe you installed it wrong", etc. Also they tried to know IMEI number of my phone, which is unsafe to disclose.
Conclusion.
Avoid this site. It sells non-OEM products as OEM, shipping costs a lot and is very slow, and when there is something wrong with the items, you will never get a refund.

I have ordered several items from this website. They have great pricing and a useful youtube page, so I assumed they were legit. But once you order and pay, you dont receive any order confirmation. No response to the support email. No other forms of contacting this company. Paid for delivery with DHL, but 7days and still no response or any feedback. On their site my order is only listed as processing.
Will update if anything changes

I put an ordered on witrigs on September 16,2020
Order number #*******

Order was not shipped even after 8 days from order date i. E 16 September.
I sent an email on 19 Sep 2020, to enquire shipment tracking information and On 21 SEP 2020, I received a email from witrigs that they don't have 2 items in thier stock. After waiting for few days I sent few mails to them asking about shipment status. After all I received a tracking link on 23 Sep 2020, 3:34 pm.
As I checked the link was fake, it shows no shipment tracking information.

Although I paid for DHL express shipping charge to witrigs. In total the shipment should have to arrive in 7 days max.

But even 8 days gone I only receive a fake tracking number.
I suggest everyone please don't buy anything from them.

I ordered phone parts and adding express shipping 7-10 days option.
14 days later I emailed about a week later the reply was that they were closed for Chinese New Year. Ok. About 6-7 days later I emailed and asked for an update. 2 days later they tell me that it is ready to be shipped. So I asked for a refund. The next day they tell me it is shipped, the day after that they tell me they can't refund because it's been shipped. I escalated it with PayPal. They got back to me and said they had it intercepted and will refund me when it gets back to me. It ended up being a part refund.

Ordered a screen for my phone from them. Followed their instructions of testing out the screen without installing it. The screen had a red bar across it so I contacted support for an exchange. They blamed me and then fought me all the way to Paypal and lied to Paypal, which also sucks, so that they wouldn't have to support what they sell. Pretty sure this is a one man operation out of China so be warned, it is not a legitimate company.

I ordered a few items (order *******) for my phone two weeks ago, and the order is still in a "processed" status. Their support didn't respond to my emails. I just lost my money and I probably will don't receive any items.

Stay away guys from this website
I tried to cancel my order or track it or refund it
None of those happens they keep on manipulate me by saying we ship your order and they give me fake tracking number and none of refund i get since 1month now... stay away guys please

On February 19, I made and paid for an order with urgent delivery (7-10 days). As of today, March 6, my order is not even tracked by the logistics company. It is not known when I will receive the order and whether I will receive it at all.

I ordered a digitizer for a Sony Xperia. And because it I needed the part yesterday, I ordered express shipping 4-6 days.

When it never updated the order I made a freeze on the PayPal money I sent them. After I did that someone reached out to me, and they updated processing. They asked me if I still need it, and if so, please to unfreeze the funds, so they can send the digitizer.

Which I did, because I still need a digitizer. And it seamed like they where only ones with OEM available.

Ever since then no communication, no package. The tracking number I received doesn't work anywhere.

As of right now I waited 1,5 months on my DHL express delivery, that site is a total scam

I oder parts on my xperia xz 2 lcd worth 56.59 dollar. But stuck on Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL. They dont have to respond my email $#*!!. I contact the courier but they said they don't received the item or pack the item sooo $#*!inggg scammm don't buy on this site already report to the NBI here in philippines iwan't to shoutdown that page!

I had a horrible experience with Witrigs. Customer service was extremely slow with limited English skills. They sent me a dysfunctional screen replacement (DOA) and a damaged speaker cover. Then conveniently blamed everything on mishandling. I lost my money, not a single solution was offered. They might send the parts, but If there is an issue expect nothing from this company. I am shouting out to please perform your research before ordering.

I ordered 1+3T OEM replacement screen.
Delivery was fast, only 7 days to Europe.
The screen seems to be genuine, at least the LCD underneath is.
No dead pixels, light leakage or anything.
Only minus was that there is a little gap between glass and frame, because there isn't enough glue. It's only like 0.1mm and doesn't affect the functionality of the screen.
Very satisfied with the new display! I recommend this site :)

I ordered an "oem" lens cover for my LG G4. They have a video highlighting the differences between that version and the inferior "custom" version, which has a plastic lens and no metal screwhole reinforcements, and when I got the product, it was clearly the latter. I duly contacted them and explained the situation, and after a number of email exchanges with Chen, he insisted that I take a photo of it and send it to them, which I promptly did. Now they don't even respond to my emails. Consequently, I was forced to dispute their charge on my credit card, and now I have to shop for a more reputable source. I've already wasted more time on this than the product is worth, and I would advise anyone to stay away from this shady company.

1. Placed an order
2. It was shipped and I got the tracking ID
3. Several weeks after I noticed that the parcel arrived (but I did not get it), then the sate was changed to problem with delivery
4. I reached witrigs support, nothing. Silence
5. I took a day-off and checked all local post offices, luckily the third in the list said that the item was shipped back as there was some issue with the address
6. I reached witrigs support with the question, what should I do now? Nothing, silence...
7. Overall I sent around 5-6 emails to witrings (including satisfaction questionnaire which was like a joke) but did not receive any answer
8. I wasted 30$, a couple hours of my time and still dont have spare part to fix my phone.

Folks, please stay away and use any other company.