Witrigs.com

Scam. Placed an order, it's been stuck at Chinese customs for a month, they shipped it from China despite implying and offering European shipping (which I selected) and now don't respond to emails. Complete and utter scam. Avoid.

Placed an RMA request and was ignored for a week but got in touch with live chat and got things sorted out alright.

I have ordered several items from this website. They have great pricing and a useful youtube page, so I assumed they were legit. But once you order and pay, you dont receive any order confirmation. No response to the support email. No other forms of contacting this company. Paid for delivery with DHL, but 7days and still no response or any feedback. On their site my order is only listed as processing.
Will update if anything changes

Some time ago I ordered an "OEM battery" for my Oneplus 5t. But there were some problems:
1. The package took more than 3 months to arrive (but it was stated that delivery time will be no more than 30 days).
2. New battery is about 0.5 mm thicker than the original one. And it makes it impossible to install into a phone. I even couldn't connect the flex cable which should go above the battery.
3. And now, when I asked for refund (and attached clear photos of a problem), they say that "thickness of batteries may vary", "maybe you installed it wrong", etc. Also they tried to know IMEI number of my phone, which is unsafe to disclose.
Conclusion.
Avoid this site. It sells non-OEM products as OEM, shipping costs a lot and is very slow, and when there is something wrong with the items, you will never get a refund.

This site is basically a scam. They'll charge you and never send any confirmation, invoice number or package. Paypal won't help you as they provide false shipping information to them. They are actually based in China but they try to make it look like they are in Europe. If you buy from them you will get scammed.

I bought a back adhesive, a screen and a battery for my OnePlus8T.
First of, I have got to say I have been very well served by customer support, granted it was to buy more from them. But anyway, very friendly!
I was afraid the screen wouldn't be great as there isn't much garantee about the quality and inherent specification (120Hz, sRGB, display P3). But while I can't assure all is there as I don't have specific tools to verify it, to my naked eye, all seems fine! The fingerprint scanner seems to take longer and as soon as there is a tiny touch water doesn't work at all (which wasn't the case before), but it works, which is fine. The touch screen is less sensitive than before too, i can't use gloves anymore.
The battery lasts at least as long as how the original one was at the beginning.
Everything wasn't perfect, and that's why I gave it 4 stars. The battery was 1mm too long and I had a hard time putting the rigid cable in its slot. I had to push the battery a lot to fit it in. 1mm seems like alright, but it could very well haven't been.
The screen has sort of a coating on it that is spread on 3 vertical bands 1cm wide and one horizontal one. These bands aren't visible when the screen is on, but while off it can be seen under certain reflection angles (many). I tried to rub it with alcohol, but couldn't take it away. I suppose it's a process during manufacturing that made it. Doesn't seem to have consequences, but weird.
All in all, my phone works again, so thank you!

Ordered a screen for my phone from them. Followed their instructions of testing out the screen without installing it. The screen had a red bar across it so I contacted support for an exchange. They blamed me and then fought me all the way to Paypal and lied to Paypal, which also sucks, so that they wouldn't have to support what they sell. Pretty sure this is a one man operation out of China so be warned, it is not a legitimate company.

I ordered phone parts and adding express shipping 7-10 days option.
14 days later I emailed about a week later the reply was that they were closed for Chinese New Year. Ok. About 6-7 days later I emailed and asked for an update. 2 days later they tell me that it is ready to be shipped. So I asked for a refund. The next day they tell me it is shipped, the day after that they tell me they can't refund because it's been shipped. I escalated it with PayPal. They got back to me and said they had it intercepted and will refund me when it gets back to me. It ended up being a part refund.

I tried to place one order only to have their website fail between payment and order confirmation. It took eight weeks to secure a refund. The second order never shipped after five weeks. Avoid at all costs.

I ordered a Charging Port flex replacement for HTC One M8 plus a tool kit it was shipped from china which took about 4 weeks received exactly what i ordered high quality parts plus their video on how to install the charging port was extremely helpful.

Stay away guys from this website
I tried to cancel my order or track it or refund it
None of those happens they keep on manipulate me by saying we ship your order and they give me fake tracking number and none of refund i get since 1month now... stay away guys please

I oder parts on my xperia xz 2 lcd worth 56.59 dollar. But stuck on Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL. They dont have to respond my email $#*!!. I contact the courier but they said they don't received the item or pack the item sooo $#*!inggg scammm don't buy on this site already report to the NBI here in philippines iwan't to shoutdown that page!

Paid for product, CCard has been charged, no product update, confirmation of purchase or response to requests.

I put an ordered on witrigs on September 16,2020
Order number #*******

Order was not shipped even after 8 days from order date i. E 16 September.
I sent an email on 19 Sep 2020, to enquire shipment tracking information and On 21 SEP 2020, I received a email from witrigs that they don't have 2 items in thier stock. After waiting for few days I sent few mails to them asking about shipment status. After all I received a tracking link on 23 Sep 2020, 3:34 pm.
As I checked the link was fake, it shows no shipment tracking information.

Although I paid for DHL express shipping charge to witrigs. In total the shipment should have to arrive in 7 days max.

But even 8 days gone I only receive a fake tracking number.
I suggest everyone please don't buy anything from them.

After I started complaining on different review platforms they finally contacted me and sent the order with express shipping from China. Still struggled to get the receipt from them, had to ask for it multiple times.
The product was good, but I would not recommend buying from witrigs because it looks like they only ship to those who complain publicly.

I would say it is very good source to get phone parts, especially OEM parts.

People at witrigs care about customers and provide what's asked instead of giving fake products.

Again sorry for late but better late than never.

It's been a week since i order and they Stil didn't ship it while they say they will in maximum 2 days

My order had to be delivered in 3 - 7 business days (to Lithuania). This was the information from the Witrigs website. After placing an order in the end of April I still have no items. At the end of May I requested a refund by registering RMA and describing the reasons in detail, RMA is still in "Pending Approval". I doubt Witrigs are operational at all.

All I ever find trying to track my items (I have a tracking number) is that my items are circulating somewhere in China (for whatever reason):
2020-05-05 Items picked up from the sender (China);
2020-05-07 Items in the senders country distribution center (China);
2020-05-14 Items sent to the country of recipient;
2020-05-27 Items sent to the country of recipient (yes, once again!);
2020-06-08 Arrive at the destination processing center (China);
2020-06-09 Arrive at the destination processing center (China);
2020-06-15 Arrive at the destination processing center (China);

I would consider wrong address could be specified by Witrigs on purpose to have items returned. I would have never ordered knowing I will have to wait forever or if I will receive my items at all..

I ordered a few items (order *******) for my phone two weeks ago, and the order is still in a "processed" status. Their support didn't respond to my emails. I just lost my money and I probably will don't receive any items.

A very good experience... kudos to the team! Even though there a delay at the first place but they did rectify it and send me the package within 30 days!. I hope you include more items so smartphone users can replace their precious phones. I also suggest to include details on how to fix the phone in the package... a pictorial representation may be! Anyway thank you for the product... kudos!

On February 19, I made and paid for an order with urgent delivery (7-10 days). As of today, March 6, my order is not even tracked by the logistics company. It is not known when I will receive the order and whether I will receive it at all.

Fist time buyer and witrigs worked awesome. Definitely choosing them again! I forgot to add something to the order I emailed them and they got back right away. Thank you.

I ordered a digitizer for a Sony Xperia. And because it I needed the part yesterday, I ordered express shipping 4-6 days.

When it never updated the order I made a freeze on the PayPal money I sent them. After I did that someone reached out to me, and they updated processing. They asked me if I still need it, and if so, please to unfreeze the funds, so they can send the digitizer.

Which I did, because I still need a digitizer. And it seamed like they where only ones with OEM available.

Ever since then no communication, no package. The tracking number I received doesn't work anywhere.

As of right now I waited 1,5 months on my DHL express delivery, that site is a total scam