To everyone considering shopping from witrigs.com, dont! Simply dont do it! Please see my latest email to them, you can find it below;
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Hello, I would like to tell you that I am very unhappy with my purchase from you.
My order number: *******
I ordered;
OEM LCD Screen with Digitizer Replacement for Sony Xperia XZ1 Compact Black
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******* US$49.29
Ordered: 1
Shipped: 1
US$49.29
Witrigs ESD Safe Stainless Steel Tweezers Fine Tip Curved Black
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******* US$5.00
Ordered: 1
Shipped: 1
US$5.00
Witrigs LCD Supporting Frame Sticker for Sony Xperia XZ1 Compact
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******* US$0.99
Ordered: 1
Shipped: 1
US$0.99
Ultra-thin Opening Card 5pcs/set Blue
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******* US$1.00
Ordered: 1
Shipped: 1
US$1.00
The problem is;
All my orders (except the tweezers) came wrong.
1: OEM LCD Screen with Digitizer Replacement for Sony Xperia XZ1 Compact Black
I ordered the OEM version especially. But I received the CUSTOM version. This is unacceptable. I want a full or partial refund for this item.
2: Witrigs LCD Supporting Frame Sticker for Sony Xperia XZ1 Compact
The picture in your website shows the original frame sticker, which has additional stickers for earpiece and earpiece frame. I received a CUSTOM frame sticker with no earpiece and frame stickers. That was one and only reason why I bought from you guys, because you showed the full original sticker in your website, but sent me the cheap knockoff lcd frame sticker only. I already have lots of local sellers here that sells this lcd frame sticker, but I bought from you because you put the picture of original sticker (which also includes earpiece stickers)
3: Ultra-thin Opening Card 5pcs/set Blue
While I was purchasing, the website was showing a different product, a white and quality looking plastic card, that's why I bought it from you. But I received the cheap plastic thin cards instead. (You already updated the pictures in your website so I cannot show you the old one)
Overall, I am completely disappointed with your attention and meticulousness, and I will never shop from you again, it is so sad that I had such high expectations from you since you looked like a decent and reliable shopping place.
Right now, I demand a refund;
1. For lcd screen: 15,25USD
I paid for the OEM version, which is: 49,29 USD
You send me the CUSTOM version, which is: 34,04 USD
The difference is: 15,25 USD
For lcd frame and opening cards, I can compensate for your errors, but for the lcd screen, this is simply unacceptable.
I demand this refund and I can send you additional photos explaining the problem.
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I tried to reach them, send them emails, requested RMA, etc, they simply dont answer...
Let your knowledge and vision be the judge here... avoid witrigs.com at all costs!