I booked a combo of cake and flower. Winni delivered the right choice at midnight. The cake was baked fresh and delivered carefully.
I love this place! The bakery and food are delicious and the service is amazing. I need more stars to review this location!
They are scamming. Product mentioned in the site was completely different from the product I received.
Horrible experience, products what we're shown in the picture and what got delivered were so different.
Malti from customer support really helped in tracking the order and providing the status. Really thankful
Winning has great services.the cakes and flowers are really beautiful. Their products are fresh and hygienic.
This is the 1st exp. N really it was gud exp. The service was on time n the flowers were fresh. It's worth. Thank you
I ordered a cake, greeting card and flowers for my sisters birthday, arrived perfectly and in time. Cake is very sweet and amazing greeting card.
I would like to complain about winni.in.
I had ordered Oil Painting Art which was around 399/-
The information on the website said the order would be delivered in same day. But the order wasn't delivered in same day as it was courier delivery.
After a week, I got the Image sent to my mail ID and the order status was moved to Completed.
When I requested the Support Agent for the physical product, they said the soft copy is what we all get.
The information shared next to the product is as follow
Customized Digital Artwork Created by AI-based software.
The size of the Soft copy will be the same as we received from the Customer.
The soft copy of the product would be mailed to the customer on their registered email id.
A great gift idea for your relatives, friends, and family for Diwali, Anniversaries, Birthdays, Festivals, housewarmings, and any occasion.
Delivery Information:
Since this product is shipped using the services of our courier partners, the date of delivery is an estimate.
Your gift may be delivered before or after the chosen date of delivery.
A courier product is delivered separately from other hand-delivered products.
Our courier partners do not call before delivering an order, so we recommend that you provide an address at which someone will be present to receive the package.
The delivery cannot be redirected to any other address.
All courier orders are carefully packed and shipped from our warehouse.
Soon after the order has been dispatched, you will receive a tracking number to help trace your gift.
The artwork will be customized and sent on WhatsApp/Email for approval before finalizing.
Once the Artwork is Approved, the production process will take 1 to 2 working days.
After the Artwork production, Final Product will be packed with all safety measures and shipped to the address provided.
Care Instructions:
Handle with care.
Wipe clean with a soft cloth.
Keep away from the water & moisture environment.
Never hang in direct sunlight.
Why should the Delivery information is displayed if they are not delivering the physical copy.
This is cheating the customer
I would give minus rating to Winni
Support Agent assistance is worse.
I placed the midnight order from winni on time delivery and fresh order delivery I am happy with the service like it
I love it Easy 2 use time to time delivery i have placed several orders they have never failed to impress me
Good site to order food online. Very good experience with this site. Looking to continue more years. All an over nice experience
It is just an amazing website to order the cakes n flowers... it also matches our expectations... n great app to order
I order at 6 pm in the evening get the order with 2 hour with excellent quality.
Cake quality is very good.
Malti have a really wonderful talk with u really awesome service... really a good customer handling... Thanks for such a nice gesture...
Winni has good services with awesome products and prices. Their cakes and flowers are really awesome with effective cost.
The quality and the timing of delivery was awesome, first experience with winni, I'm fully satisfied with the service.
Thanks for this. Hoping for your continued service towards all customers and towards my further queries on my order.
Cake is tasty and presentation is good.
Good work from ur side... keep it up...
And more item includes in ur menu which good for ur business...
Overview
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members