website thubmnail of Winni
How would you rate Winni?
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India
1 review
0 helpful votes
Follow Ajeet R.
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Thanks
April 27, 2019

Thanks again and have been trying for life insurance policy for my birthday is on his way back from the store or something else for you and your wife are in the middle of nowhere near as I can and will not be back in

Date of experience: April 25, 2019
Netherlands
1 review
1 helpful vote
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Cheaters and a scam company
Extremely bad experience. This company is a scam. Please do not order with them. They took our order and looted us of 750 rupee and never delivered anything. After enquiring with customer support several times they said they cannot find the address and hence the order is closed. No delivery possible. Better luck next time, as if they expect us to order again. Such cheaters.

Date of experience: December 27, 2019
India
1 review
2 helpful votes
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Don't order anything from this website if you are looking for on time delivery. They have spoiled my birthday party and sent the cake after the very next day of my birthday. Very ridiculous service. If there will option for minus rating, I will give them minus 1000...

Date of experience: August 3, 2020
Ireland
1 review
0 helpful votes
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Amazing Service!
March 12, 2018

It's a really great website to place your order to loved one, if you're too far.
It worked for me being living in other country. The customer executive is highly co-operative. Keep doing good job.
Best,
Rahul

Date of experience: March 11, 2018
Saudi Arabia
1 review
1 helpful vote
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Cheaters
June 12, 2020

Pls don't place any order, they are cheater, they cancelled my order without informing me and from last 1 month I am asking for refund but nobody replies on chat, email, given contact number is also invalid

Date of experience: June 12, 2020
California
1 review
0 helpful votes
Follow Piyush G.
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A very easy, fast & reliable to send lovely surpirses to your loved ones specially when you are away in some other country. Hassle free, on time & great taste. Keep up the good work guys. Cheers Always! Would love to have their services frequently.

Date of experience: June 1, 2019
India
1 review
0 helpful votes
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Shalini doing smart job. Information delivering is excellent. Provided good options. Wide variety of options available with different themes. I like location coverage too. In this busy life style you guys are actually helping a lot.

Date of experience: January 11, 2018
India
1 review
2 helpful votes
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"Excellent Experience"
December 20, 2020

My 1st ever experience on this WINNI was mind blowing, the way they give service. I would recommend Winni's cakes to everyone. The tasting day was smooth and fun with tons of choices. First time customer here but definitely will be back! Simran ma'am is very polite and helpful, quickly assisted me. Thanks, Winni and team!

Date of experience: December 18, 2020
India
1 review
1 helpful vote
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Fraud & Cheaters
February 14, 2023

These $#*!s are big time fraud customer care number is busy from past 2 days continuously, they don't reply on WA saying no support agents are available pls mail us the query. No revert
Paid extra for on time delivery.
But these mother$#*!er stopped responding after that burned my 1K.

Rot in hell mother$#*!ers!

Date of experience: February 14, 2023
India
1 review
0 helpful votes
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Great services
August 2, 2018

Awesome products with quality good delivery services great customer support as well. I really tike delivery time slot option so customer can book order according to availability. Bit expensive but worth it

Date of experience: August 2, 2018
India
1 review
1 helpful vote
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Cake was sour surprising part was simple vanilla cake could not be delivered well. Vanilla cream was sour, gems were faded, and floating on the cardboard. There wer even cracks on the width on cake where it should be plain coat. No finishing no quality in garnishing, worst taste... check attached pics. When called customer service Sakshi dropped the call after 21 mins without helping or logical response. I do have their email responses.

BOYCOTT WINNI CAKES.

Date of experience: November 2, 2019
California
1 review
0 helpful votes
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Very good quality, ordering it for the second time. Quality wise my people really love it and the timings for delivery are awesome. Would anytime prefer this service over anyone else. Customer service is very understanding and makeup to our needs. I did a last min cake changes and they did it very well with that.

Date of experience: June 3, 2019
India
1 review
2 helpful votes
Follow V H.
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In these times where customers have gotten used to decent customer services, this has been one helluva nightmare of an experience.

These guys have 0 customer service! The contact number does not work. The chat bot assistants don't respond! And it seems their logistics is in absolute shambles. Had ordered for the very first time on account of Rakhi but have been left with a very bitter experience. Their social media handles are flooded with similar grievances from other customers. I only wish I had done my research BEFORE and not AFTER getting scamed. So people, beware. Steer clear of this site. STAY AWAY.

Date of experience: August 3, 2020
Indonesia
1 review
0 helpful votes
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Worst service
June 21, 2024

Never ever order cake from this place. Very misleading place. They will show you something and send you something else. Unprofessional and pathetic behavior by customer care. Don't ruin your day.

Date of experience: June 21, 2024
GB
1 review
1 helpful vote
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If you want to ruin your occasions order from Winni.
Found them online and ordered through their website. I am in London and the time i ordered i am struggling for everything. Have called them 100 times (literally 100 times) and either they dont respond or all the say is we are looking into it. Don't how the hell they are operating in different cities but they customer services and management are very poor.

Date of experience: June 15, 2019
India
1 review
0 helpful votes
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Abhishek were great help! It was such a feel good experience as they quickly understood my requirements & patiently helped with all details that got me to make a great choice! Hope my daughter loves the cake

Date of experience: July 16, 2019
North Carolina
1 review
2 helpful votes
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winni.in /. Winni is a fraudulant (beware of them)
February 14, 2021

They are frauds...
I am sharing my first and last experience with winni. After payment of my order, i got a mesaage in email my order confirmation email that your order may delay. My order costing around 3000 Rs has not reached on the scheduled date and not even by the next day. None of their customer care phone numbers are working. Reaponding back with "number invalid"

I request #google #google.com to block this fraud website from search results so that people should not suffer anymore.

I wished there should a rating with zero star for them.

Date of experience: February 14, 2021
India
1 review
0 helpful votes
Follow Athiksha D.
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Thank you shivani mam. She helped me a lot to get the delivery queries cleared. Winni has one of the best customer cares and the most important thing is that they provide us with variety of cakes and every day new flavours get added. It's such an amazing website to buy cake

Date of experience: December 2, 2020
India
1 review
0 helpful votes
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Today i placed an order nut the receiver was not in station. So i requested to change delivery date.
Ms. Sakshi was very helpful. She promptly got it changed which was a great relief for me.
Thanks a lot.

Warm regards

Date of experience: December 11, 2018
Canada
1 review
1 helpful vote
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I ordered an alphabet cake from them. Guy told me to call us again and let us know which letter you want. They delivered the wrong cake. Worst thing ever happened. Even more, Guy confirmed everything with me and still. I suggest do not do online shopping from this website they say different and do stuff totally different.

Date of experience: March 12, 2018

Overview

Winni has a rating of 2.4 stars from 1,838 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Winni most frequently mention customer care, next day and order anything. Winni ranks 1st among Bakery sites.

service
202
value
200
shipping
193
returns
168
quality
191