Today i placed an order nut the receiver was not in station. So i requested to change delivery date.
Ms. Sakshi was very helpful. She promptly got it changed which was a great relief for me.
Thanks a lot.
Warm regards
I ordered an alphabet cake from them. Guy told me to call us again and let us know which letter you want. They delivered the wrong cake. Worst thing ever happened. Even more, Guy confirmed everything with me and still. I suggest do not do online shopping from this website they say different and do stuff totally different.
Thank you so much for such a perfect cake for my son's 4th birthday!
He was so excited to see the red race car! We could tell that you
Enjoyed making it and it was absolutely delicious! Vanilla cake with
Cookies and cream filling is now our favorite. Everyone at the party
Enjoyed the cake and gave you many compliments. We will definitely be
Using you again!
Thank you!
Although there are many such Gifting portals but I always prefer and choose winni.
I am fan of their punctuality and they understand the need and anyone's urgency.
And my personal experience - Even they deliver at such remote places where no other gifting portals deliver the flower and cakes.
Keep it up Winni. Way to go miles ahead!
I have ordered Avengers photo cake for my nephew, because he is the biggest fan of Avengers series, after receiving the cake the smile on his face made my day... Thanks winni team and special thanks to Shelly... God bless you...
Worst company n worst service. I ordered for 1 kg heart shape red velvet cake and what they delivered was a stupid vanilla cake that too in square shape from a local bakery which costs not more than 400. Why shall i pay1200 bucks for this cake. Really they dont deserve even a star. When i called the customer care number they dont have any answer, Simple one line answer we will check n call you.
Would love to order from Winni more. Thank you for the on time delivery and super fresh cake. Highly recommend winni for any occasion. Simran ma'am is very polite and helpful, updated my concern properly.
I ordered Birthday cake my son. I requested specific delivery time along with surely to deliver best quality cake. Everything went as planned. Happy to get assistance from Ms. Anju. Your efforts and assistance made our moment memorable. Thank you.
Never ever place any orders from this fake company / website. They have a policy that even if they dont deliver an order within the said time slot the user is not entitled for a refund. The say that we will deliver the product with in 52 hours of the said time slot.
Pathetic service.
Their numbers are never available and you can never speak to a live person and they take more than 30 hours to reply to an email.
They don't even have common sence, why would someone want to get the order delivered 2 days after anyone's birthday.
Horrific experience.
Most disgusting service company ever came through in my life.
Hers is an example of what you pay for and what you get. They will send your order to the cheapest bakery in your area. Don't risk your life due to food poisoning. The fruits they used were rotten and the cream tastes sour.
Loved the reach and process of winni in delivering gifts especially cake. Now every relative is within reach for a gift. Some of the places they deliver where Flipkart and Amazon is not delivering. Quality service and timely delivery. Though the cake design get change at smaller places but that cannot make a star down. The flow of the website is good.
I have send around 10 orders via winni and all have been delivered in great mannar. The great thing is that they call the customer to know about the feedback
Thank you Malti for your time and u did a perfect job. You always provide great service.
It had an AWESOME experience with you malti.
Keep doing great work.
"Small act of kindness goes a long way, your good work can change someone's day"
I ordered a cake and bouquet combo yesterday(order no # *******0243)... The items are delivered are very cheap and not as per the ordered one. We ordered Rich Chocolate Truffle Cake and delivered one was some creamy cake. We ordered Lovey Dovey Surprise Bouquet and delivered one was some cheap 5 piece rose bouquet. ON top of this customer care executives are totally unresponsive.
I highly recommend this app, Very helpful customer care representative. Appreciate to simran for support, Will highly recommend it. Customer service is nice... Good quality of products... u made my day... Thank you Winni
I paid 100 extra for express delivery, it is already 4 hours late and not yet delivered. I ordered it for my wife on Valentine's day. WHat use is it if it gets delivered the next day.
Also, all customer care numbers are maxed out and not reachable ever. So you are stuck.
Best avoid.
They are excellent in delivery of the cakes & flowers. The Product was so nicely presented that receiver loved the same.
Customer service is very good, Thanks to Simran ma'am for the efforts. I will recommend Winni to all.
I am extremely satisfied with winni as they made my order deliver on time and the taste & packing was so awesome! Winni You made my day.
Special Kudos to Shalini for an excellent customer support. Way to GO!
Cake which was ordered cost me 1000 rs while they himself bought from local bakery of rs150 and what they are showing on website and they have delivered is just opposite. After that when I made a complaint they said it is perfectly fine cake. The response itself showed the mentality of this looting company.
Awesome products with good quality and great customer support. I really like deliver time slot options so customer can book order according to availability. Little bit expensive but overall good. I really appreciate the winni customer care team. Thanks nandita for help me.
Everyone please do not order anything from Winni it's not worth. Yesterday I placed an order via order no ************** for 1 Marble Crunch Cake but received completely different cake now these people are neither refunding amount nor they are returning the cake. Very bad experience. Please please do not order anything from Winni
Overview
Winni has a rating of 2.4 stars from 1,838 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Winni most frequently mention customer care, next day and order anything. Winni ranks 1st among Bakery sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members