Easy and nice offer. Great Service. Timely response. Waiting for the delivery of cake and flowers sot that the party can get started...
I like the company. Thank you Winni! Great cake! Great time and prompt response. Keep up good work. I give 100 stars rating.
Chat support from Angelina during the purchase was excellent and I am impressed with the kind of support you are providing for customers.
Cakes are very delicious and the service is excellent. I want to thanks to winni to deliver my ever order delivered on time
Good service by Winni, I'm not expect I received this type service but I'm totally satisfied", Simran ma'am assisted me very well, Thankyou for making his birthday special in this pandemic time.
The cake was supposed to have Happy birthday Mummy on it but thr was nothing. Also it did not feel like a truffle. It had too much cream
These guys are a bunch of thugs. The customer is not refunded when the order is cancelled. I will have to file a dispute with my bank now.
Shalini was really helpful and very professional. She went out of the way to get my cake delivered on the way. This is real customer service.
Niharnikka was really helpful and very professional. She went out of the way to get my cake delivered on the way. This is real customer service
Miss niharika has done good job to change message.
Thank you for your good service dear. I will be your regular customer of cake and flowers.
Very good experience. I used this app for first time and its easy to use. They delivered the cake on time. Good service provided by simran
Hey! I Am The User Of This Website. And I Feel So. E thing Good... Congrats. May My all FriendS Reach You...
Thank You...!
Phone lines busy... Try to improve the connectivity...
And if possible get down the delivery charges..
Great experience for me and really well services providers. Strongly recommended and response is very good...
Iam satisfied with the person who chatted with me and clarified my doubts woth in less time. Thanku sakshi ji for Clarifying my doubts regarding my orders.
I have used fernsnpetals, floweraura these guys are new but well professional and good that the old guys.
Sakshi, you are amazing. Appreciate your support and patience in answering all my queries. Thanks for your time.
1/2kg cake was charged at Rs. 850/- and Rs. 350 flower bouquet had exactly 6 roses. Completely disappointing
Overview
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members