website thubmnail of Winni
How would you rate Winni?
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India
1 review
0 helpful votes
Follow RiCHA V.
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Excellent Service!
April 1, 2018

You provide Amazing Product Quality, quick response time. Hope my delivery successful. May be my sister like the stuff.

Date of experience: March 31, 2018
India
1 review
0 helpful votes
Follow Sangeetha K.
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Late delivery and cake was given blunt without any wordings. Totally disappointed with the order not upto the expectation

Date of experience: April 16, 2019
France
1 review
0 helpful votes
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Great service
May 7, 2019

Great work guys keep it up, customer care support is very nice they are very polite and well mannered

Date of experience: May 7, 2019
India
1 review
0 helpful votes
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Awesome service
September 30, 2019

My husband liked the cake which I ordered for his birthday. Thanks to winni
Quality of cake was awesome.

Date of experience: September 29, 2019
India
1 review
0 helpful votes
Follow Kuldeep K.
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Good service
September 27, 2020

I received excellent service and a good quality product which helps to make a memorable moment for my family.

Date of experience: September 25, 2020
India
1 review
0 helpful votes
Follow Dhruv G.
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An awesome brand for shop with a Mind-blowing service. Cake quality was good. Recommended to always use this brand.

Date of experience: April 21, 2020
Algeria
1 review
0 helpful votes
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ROTTEN CAKE
December 4, 2022

Never Buy any Product form WINNI,
They sold rotten cake on 21st November2022 after eating that cake all my family member got vomiting it was food poisoning, my son suffred alot, WINNI customer service did not gave any compensation also they did not refuned my money even after cancelling my order
Order ID: **************

Date of experience: December 4, 2022
India
1 review
0 helpful votes
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Bad
April 16, 2019

The flowers i ordered were stailed. And there was no neat presentaion. You guys just hooked the stailed flowers in the sponge. Very disaapointed. Will never order again.

Date of experience: April 16, 2019
India
1 review
0 helpful votes
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I ordered a cake and flowers combo on Winni for midnight delivery and I requested to deliver Sharp on 12 am and I got my order on Time as I requested. Thanks Winni

Date of experience: July 24, 2019
France
1 review
0 helpful votes
Follow rajat r.
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Up to the mark
May 17, 2019

I ordered flowers and a bamboo plant to be delivered in patna. Although there are many such Gifting portals but I always prefer and choose winni.

Date of experience: May 17, 2019
India
1 review
0 helpful votes
Follow Navin G.
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I ordered from winni a cake and was upset with the delivery issue but now it's ok after talking to the customer service and their response.

Date of experience: September 29, 2020
India
1 review
1 helpful vote
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Worst service Cheater
February 22, 2020

This is the worst service site i have ever been They booked order on 14th and promised to deliver the cake and flowers within 2 hour But they deliver it on 16 mid night at 12 night And they delivered wrong choclates Damaged flowers Pathetic cake And they are looting customers by denying refund and they didn't picked even a call i was worried that they didn't deliver cake for 3 days and when they delivered cake they shows arrogance and told me that so what if u received other flavour cake so what if u delivered wrong chocolates That is of same price They are too low in there service never ever use this site Too bad company And they are fraudster and cheater I have raised complaint in consumer court too or i will goona file complaint in police station too

Date of experience: February 22, 2020
India
1 review
0 helpful votes
Follow Vikas V.
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Nandita
December 27, 2018

Winni is one of my favorite app of cake and flowers and the best thing is home delivrryin all over in india withoit moving outisde for searching a best cake

Date of experience: December 26, 2018
India
1 review
0 helpful votes
Follow vaibhav i.
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Had a good experience with Winni, wonderful customer care executive to help you out to send gifts thanks:-)

Date of experience: March 27, 2018
India
1 review
0 helpful votes
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BIRTHDAY WISHES
March 19, 2018

Very nice collections and really very supportive. I advice all to send their wishes by using this sit.

Date of experience: March 19, 2018
India
1 review
0 helpful votes
Follow Sandeep S.
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Excellent Services
April 27, 2019

Excellent Cake and Teddy Bear. Delivery before time... Excellent Services. Very Happy with the Delivrables... Thank you... Winni..

Date of experience: April 24, 2019
India
1 review
0 helpful votes
Follow Saurabh A.
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Absolutely pathetic
April 23, 2019

The chocolate bouquet was a disaster. All the chocolates were melted, out of shape and maybe even stale.

Date of experience: April 23, 2019
France
1 review
0 helpful votes
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Keep it up
May 7, 2019

Winni is really doing very well. Kindly just maintain the services and always delivered the fresh product only

Date of experience: May 7, 2019
India
1 review
2 helpful votes
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Wonderfull experience
August 1, 2020

Well delivered, well packed... cake was really delicious. I would love to buy more from this wonderful website

Date of experience: July 31, 2020
India
1 review
0 helpful votes
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Prompt and specific
March 9, 2018

Assistance by Rashmi was excellent. She was prompt and had good understanding for a better resolution of queries.

Date of experience: March 9, 2018

Overview

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191