I especially liked the way of your service to customers. The response is very quick. And yes, Manveer, he helped me with lots of queries. Special thanks to Manveer
Everything about this application is perfect, till now its best thank you much for reaching us to the best without 2nd thought go for it best and perfect too
At Winni they guide you at every step of ordering process. I was guided by Sakshi she helped me at every stage. Awesome service! Hope they deliver the promise!
Excellence for winni service. Good cake is very good test. I come know about this online cake. Recently place the order surprised my order deliverd. Thank you winni team
Excellent experience with Winni... and the quality is appreciable ". Thanks anju. And winni team to make occasion very special. Very good service... I recommend this website to other...
Excellence experience dealing with WINNI. Good service and customer care is very helpful specially Ms. Payal is very helpful. Thanks for giving us such a wonderful service. My first
Excellent service and quick response, Keep it up Winni Team, I like their services very much. Customer service is very quick, Simran is so supportive. Thanks guys well done!
I wanted to place the order for my wifes bday. Winni customer support helped me choosing the best gifts n got them delivered on time. Thanks for making the day special for us.
Very good customer service by Kiran. Very helpful and responsive. Winni.in rocks. Cheers! They have apt delivery system and wide range of cakes and gifts.
It is a great website for surprising your friends and family.the quality of cake and options to choose from is really commentable... overall great experience
I placed an order for my fiance in Noida and he loved the cake n bouquet and also the lines uve written on compliment card it really made my day. Thanku so much!
I forget to put massage on the cake i order and i talk to Shilpa to fix my issue. She just fix it in few seconds. Happy with her service. Keep up your good customer service shilpa. Thanks
The midnight delivery option is perfect for the ones who are not located within the city and it means a great deal. Thanks for the service guys. Special thanks to KYRA! Kudos
Kayra was very supportive and very helpful while giving all answers of my questions. She went out of the way to get my cake delivered on the way. It is really appreciable.
I place an order for my frend from winni. They delivered the order on time a cake was also fresh and tasty. Now we always place the order from winni only. Keep it up guys
I interacted with Manisha and could finalise a cake for my son's birthday. She was kind enough to help me place the order.
Now, waiting for the cake to give a review on the test.
The site was very easy to use and the online help provided by Kayra was super good. She made sure everything on my order was correct and helped me by answering all my questions patiently.
I wanna share feedback for Anju one of your amazing employ she was very nice and helped me a lot and also cleared my doubt also lots of love anju nice to talk to you
I placed order for a plumcake for parents. This year we missed being with them due to the pandemic.
In such times too such spineless and shameless companies take money and deliver a very spoilt and hopless pudding in a mangled box (Imagine if the box is mangled how would the content inside be). This was supposed to be delivered on 23rd December. Upon repeated reminders, (So I pay money and also keep following up. Its not in their ethics to execute an order) we finally got the cake with above description on 28th December. Upon complaining they promised to replace it with an other cake. When we inquired they said they have already delivered and wont be entertaining our request.
When we approached DTDC, we were given a so called tracking number for our cake, they said they have no such records. Finally cake arrived through speed post. How hopeless are you guys!
How low can you guys stoop for money? There are so many charity centres that will happily feed you without the need for cheating people and polluting your soul.
RECIEVED A COMPLETELY DIFFERENT CAKE AND ON CONTACTING CUSTOMER SERVICE THEY SAY " IT'S A SLIGHT CHANGE" AND THEIR VENDOR SAYS THEY DELIVERED WHAT I AHD ORDERED. EVEN AFTER SHOWING SCREENSHOTS OF WHAT I HAD ORDERED AND WHAT I RECIEVED THEY SAY ITS THE SAME. IT WAS FOR MY MOM'S BIRTHDAY AND THEY TOTALLY RUINED MY MOOD. JUST LOOK AT THE 2 PHOTOS DO THEY LOOK "SLIGHTLY DIFFERENT"?
Overview
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members