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The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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Customer support is very prompt and helpful. Really nice service provided by the customer support and was really helpful and they helped me to get my order safe and on time. I would recommend this to everyone. Overall great experience...
Great products, good service, and good support provided by the Customer Support executive, Ankita. Well done!
Ankita is a good representative, she sorted my query within one minute. Thank u so much keep it up
Ankita is a good representative, she sorted my query within one minute. Over customer service is also way good. Keep it up
She was quite prompt, understood my issues and addressed it quickly. Great customer care support!. Overall support was good.
It's an excellent and extremely user friendly service.
Quick and precise in response.
I have used it for various cities like Bangalore and Pune, the delivery is fast and accurate.
Cake which was ordered cost me 1000 rs while they himself bought from local bakery of rs150 and what they are showing on website and they have delivered is just opposite. After that when I made a complaint they said it is perfectly fine cake. The response itself showed the mentality of this looting company.
Ms. Ankita. Has given great support and reslove my qury very fast... great support by her. Appriciated
I had first time ordered from the winni yesterday midnight but it was very worst service cake was smally & the flower was dry order received at before 11pm I had paid extra & I called customer care many time nobody responding our call. I never choose winni again.
It is helpful in this fast world with great facility as i had ordered birthday cake and choosen the midnight delivery. Definitely recommended to others. And was Yummy cake and great service and timely delivery. Busy schedule, limited time and not waiting to miss love one birthday, so i got suggestion from my collegue to order from this website. Great Service!
Best customer service with immediate actions... Kudos and special thanks to Ms. Angelina Fernandes for her support
Amazing response from Angelina Fernandes and quickly helped to change delivery order date and time as per request. Thanks again for helping customers
The experience was great chatting to the Customer care executive, Ms Angelina Fernandes she was very prompt & of great help.The over all experience was superb. I would recommend Winni to all my friends.
Hi my name is manpreet kaur I'm from England United kingdom. First time I use this winni website for order a cake for my brother bday and hope so they will deliver tomorrow on time and today I just do a live chat with her name is Fernandez I forget her name yeah she's help me and I'm so happy with this company. I will looking forward to you in the future many thanks manpreet kaur
Good services... the flower are very good and natural flower... cake quality are very good and also taste are very good... Excellent serves from winni... my order is delivered in the time... thanks alot to winni.
I cannot express how amazing it was to work with Bloomex. Our flowers turned to be far beyond our expectations. This company won't let you down. They are definitely professionals.
For me the best company, always with are its excellent service, excellent quality and punctuality. Good products, great variety of production time and fast shipments. Thanku Renuka
I must say these site have a courage to fulfill any one dream like touch to heart someone from his destination to there making love touch, which is good things
Winni has been delivering cakes for me for ages now. They are my midnight friend, who takes makes that extra effort to ensure timely delivery. The customer care team is a delight to talk to, always helpful. Kyra has been a great help. Thanks
Answer: They don't complete fraud. Never order from winnys
Answer: I thinks chocolate cake is very good with red velvet.
Answer: Yes, Winni delivered the same day as per the as a user. I Am grateful for winni.
Answer: After 4 hours
Answer: Hello Do i have sameday delivery in Madanapalle? What time before I need to order? Pin code: 517325