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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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Its great support and good response by the team of winni and ankitha is good responder for the queries what i asked
It was worst experience to have order with winni. I have ordered the cake of 1kg but got delivered only 470 grams. First of all I requested to deliver by 5 pm but it was delievry after 6; 15 & after that less qty...
It was horrible to communicate with customer care to get the correct status... I request to all\, please do not get attached with winni.in & waste your time & money...
Its totally waste of time & money plus headache until delivery of correct things...
Great experience with your service, it help me and i never forget your service and cooperation. Thank you alot.
GREAT SUPPORT FROM ANKITA DURING CHAT. AWAITING THE DELIVERY. TIME CONSERVATIVE PROMPT REPLY. EXPECTING SAME RESPONSE IN DELIVERY.
REGARDS
VIJAY
I have submitted order on a wrong date by mistake. Ms. Ankita helped in a very mean time to update the order.
Just interact with Ankita really a good representative has nice communication skills also. She is communicating properly. Thanks for your response. Thanks for your good support.
Had a few doubts regarding a Cake. Angelina Fernandes was of so much help listening and got me what i wanted exactly. Thank You
Winni, the best place for you to make every moment unique by adding some beautiful surprises in it. It has gifts like cakes, flowers, accessories, soft toys, etc. that can express every moment of your life. After serving in India for many years now, they have also moved to other countries. Some of the international places where you can get their delivery services are Australia, UK, USA, UAE, Canada, and many other countries. They assure you to provide their excellent service with 100% satisfactory guaranteed
Wanted to gift a surprise cake for brother I missed out on weighting the message on cake. Thank U Ankita for making the changes through chat
The customer care executive Ms. Ankita was good in resolving all my queries and was able to assist in placing my order. Thanks Ankita for your help.
Very good response. She is comunicating properly. Thanks for your response. Thanks for your good support.
Just interact with Ankita really a good representative have nice communication skill also and suggest me for further communication with Pramod against my query.
I used Winni for the first time and should say I was very satisfied with the delivery. Initially, there was some confusion over the timeslot but their customer support representative (Ankita) was prompt enough to respond and resolve the confusion.
Perfect timing. I searched in online bakery delivery service in banglore. I found this site. Ankita helped me to find the cake also. Good team. Nice service
The chat executive Ankita was wonderfully supportive and helped me really well with my queries. Feels good to get support of this kind..
I used Winni for the first time and should say I was very satisfied with the delivery. I got to send a birthday cake within 2 hours. Initially, there was some confusion over the timeslot but their customer support representative (Ankita) was prompt enough to respond and resolve the confusion.
Havemt yet tested the quality of cake yet. Will post a separate review for that.
Good service
I have talk to customer care they assured me it's delivers before time...
I ordered flowers and cake only cake was delivered. I tried contacting customer care online no one responded. Then I emailed them they said they will look into it and then never got back to me. Very disappointed with the service and customer care team.
Ankita is very good CSR and i really appreciated her help. She gave answers of all of my questions...
Thank for prompt response
Next I wish to include some gift items also
Ankita thanks for your support in follow up
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members