website thubmnail of Winni
How would you rate Winni?
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France
1 review
0 helpful votes
Follow Punit M.
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I would really like to thanks Winni because it's made my surprise possible. As my village is too far away from my city and no was accepting my order to deliver in my village.

Date of experience: May 21, 2019
India
1 review
2 helpful votes
Follow Ravi r.
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I just had chat for my query regarding availability of items, even thought it is not available, the response from their zen desk operator (Miss Meenakshi) is Promt and upto the point and cleared the query, and thank you for online services in these days of maintaining ZERO CONTACT due to corona

Date of experience: August 16, 2020
India
1 review
0 helpful votes
Follow ashwani P.
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Ordered cake for someone to give her suprise... however had to wait 3 hours from the expected time... worst. Worst... worst service ever experienced...

Date of experience: November 30, 2020
India
1 review
7 helpful votes
Follow Roushan J.
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I would like to thank the Winni Customer Support Team very much for a qualified employee like Neha Sharma / Sharma Neha who has helped me appropriately with immediate effect, due to which I am very happy with Neha Sharma and Winni's Customer Support Team,
We will always prioritize winni for such online shopping.
Thank U so Much Neha Sharma
For Neha i Give ******* Star for review

Date of experience: September 7, 2020
India
1 review
0 helpful votes
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Fantastic
December 17, 2018

Customer support was very fast I really appreciate "Sakshi" very proactive resolved my issue. Yet to delivery the surprise cake tonight to my loved sister Hope all set to go. Thanks Winni

Date of experience: December 16, 2018
India
1 review
0 helpful votes
Follow Bushra k.
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Thanks Kayra.
September 22, 2019

Such humble and professional assistance. Thank you for all the info and being so helpful Kayra. Out of so many other sites winni and its helpline desk is one among the bests.

Date of experience: September 21, 2019
Australia
1 review
0 helpful votes
Follow PREETHAM P.
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As soon as I went into the website, Shalini came on live and provided excellent service. It is a 5 star type of service. Thank you Shalini. Keep up the good work..

Date of experience: July 4, 2018
India
1 review
0 helpful votes
Follow Agam K.
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I had an issue with address and got quick help from Preet. Conversation was very proper and got my solution in few steps. I am happy with the service provided by Winni,

Date of experience: March 9, 2020
Brazil
1 review
0 helpful votes
Follow Shivam S.
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Yummy cake and great service and timely delivery. Busy schedule, limited time and not waiting to miss love one birthday, so i got suggestion from my colleguge to order from this website.

Date of experience: May 21, 2019
India
1 review
0 helpful votes
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Stale cake delivered
September 5, 2021

Ordered birthday cake online with winni online in blr Whitefield. Stale cake was delivered, it was smelling.
Spoiled birthday celebration.If alternate choice there, do not book here.

Date of experience: September 5, 2021
India
1 review
0 helpful votes
Follow Mohit A.
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I have ordered 1 Rose bouquet and 1 teddy bear for my wife on our wedding anniversary. Rose bouquet was good but teddy bear looks cheap. So suggest you to improve on quality.

Date of experience: April 29, 2019
India
1 review
1 helpful vote
Follow Aiswarya C.
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We ordered a cake for valentines day in the time slot of 9 am to 3 pm. But the cake reached at 9 30 pm. that too at the office address. Worst services.

Date of experience: February 14, 2020
India
1 review
0 helpful votes
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Goid
September 24, 2019

The delivery was great. But I gave 4 rating because the message which I requested to put on the cake was not done. If that was correct it would happy.

Date of experience: September 24, 2019
Seychelles
1 review
0 helpful votes
Follow rv m.
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I talk with rimple payal and nikita and they helped me very well. They way of customer handling is great. I am just giving this review for winni customer care executive's only. Keep it up guys

Date of experience: April 27, 2019
India
1 review
0 helpful votes
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Good experience.
September 12, 2019

It was a good experience. They helped me to surprise my best friend with roses and cake. The surprise was best and I thank them for the on time delivery.

Date of experience: September 12, 2019
Germany
1 review
0 helpful votes
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Good service
January 30, 2020

I apply to this service one time. What I can say, is that my order comes on time. Everything was as I wished. The quality is also normal. Perhaps, I will use this service again in the future.

Date of experience: January 30, 2020
Canada
1 review
0 helpful votes
Follow Parikshit B.
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Really happy to order the cake in desired flavour although it was not listed but the Trisha helped to get me the flavour I wanted.! Keep up the good service.

Date of experience: August 7, 2019
India
1 review
0 helpful votes
Follow Karan S.
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Nice app and website
April 23, 2020

Winni is the best service provider in term of cakes and flowers and you will get huge varieties of cakes and flowers i have inform to all my friend so that they can buy from here thanks to radhika

Date of experience: April 23, 2020
India
1 review
0 helpful votes
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Atinderpal
April 29, 2020

It was really a good experience with winni. The cake was fresh... iam... to totally satisfied it...
Thanks malti and winni teamNice app its worthy, must have this in everyone's mobile,

Date of experience: April 28, 2020
India
1 review
0 helpful votes
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Awesome service
September 28, 2019

Good service. I like a lot. Thnk you winni. Delievery was on time. If one can want fast delivery for gifts nd surprise for their loved ones. You should try winni

Date of experience: September 26, 2019

Overview

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191