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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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Hi,
I Have A cake Order Not Delivered At The Same Day... Third class customer Care service. Order ID No. *******7626..
Good assistance by ms. Anju. Al queries sorted and excellently... I hope the order will be as good as the assisstance
Easy way to choose the option of cakes and other objects.
Live support desk is also good.
I talked with one assistance named ANJU. Was
Very helpful n supportive.
Thanks.
It was very good experience with Winni. In. You will get better quality and fast response from your near by bakery or other online stores. Excellent service. Thank you a lot.
Fabulous experience with winni.com. I had a great experience with this site. Previous experience with this website was also good.
The customer support executive Anju. I am very pleased by her service and she answered all my quires and guided very well... thanks team
Excellent service. Though my call from abroad was at midnight in india, Anju patiently responded all my queries. I will be placing the order soon, hoping the quality and the punctuality will be same as Anju's
Response.
They don't ever deliver on time. They even generate false delivery report so that no one can claim that they were out of time.
Thank you Anju for helping me to update the birthday message. I also want to greet Manish and Preet for their quick help early to my order.
It is good experience and helpful on your online assistance on the delivery details of order. All my queries are answered by your customer support person one Maya
I needed some support from customer care team. Seema really helped well resolve the issue very quickly. Thanks for such a nice service.
Honestly, Winni.in is one of the best online flowers and gift delivery website that you can trust! They are on time, sends you the photo of the items you have ordered via email before handing over to the recipient, quick and easy website interface and manymore. I have ordered 3 times in a month with them and for me living far from my partner, they became my way of sending my love to my partner. By the way customer service is also suprb! Very very quick response through there whatsapp number. Specially thanks to Lavnaya who assisted my concerns. The best! 10/10. Thanku winni team
Im a frequent customer for this company. Everytime i order. It will be delivered with happiness. Thankyou.
It was very good experience with Winni.in. The product and services are value for money. Product quality, online delivery and the support are the really good.
Here, I want to share my points about why I choose winni every time rather than other Online portals?
1. Quality of products
2. Timely Delivery
3. Affordable Price
4. Discount on special occasions, etc.
Good Service.
Very satisfy with this Site and my request also accepted at same.
Thanks to Ms. Trisha (Customer Support, winni.in)
Cake was sour surprising part was simple vanilla cake could not be delivered well. Vanilla cream was sour, gems were faded, and floating on the cardboard. There wer even cracks on the width on cake where it should be plain coat. No finishing no quality in garnishing, worst taste... check attached pics. When called customer service Sakshi dropped the call after 21 mins without helping or logical response. I do have their email responses.
BOYCOTT WINNI CAKES.
I am very happy can't even express very overwhelmed this is my first time purchasing from this site and very happy and satisfied best purchase ever diliver on time cake flower both were very fresh my husband told me cake also very delicious my surprise was worth it i definitely recommended this site thank you guys you make my day i give you five stars
Do not waste your time and money by ordering with Winni. You will get better quality and fast response from your near by bakery or other online stores.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members