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Tip for consumers: Do not order from here because they don't refund your hard earned money for their faults. Just you get is their Sorry.
Worst customer service.
I have attached the pictures of, see yourself.
1. this is what I ordered.
2. That is what I got.
- Helpful? Yes 3
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Moreover, they charged 200 Rs for the specific time delivery + 200 Rs for delivery charges + additional charges of 150 Rs for my mistake in entering the wrong pin code of the area which was collected from the person to whom I sent the cake as a gift! In their website, you cannot enter mobile number more than 10 digits. So how does a sender who lives in a foreign country can enter his/her mobile number with the country code? And they say that since they could not reach the sender in mobile, they collected the additional charges from the recipient. That was really bad and they SPOILED my surprise!
For 1/2 kg of cake with a bamboo plant, now I spent 1848 + 150 + my time talking to customer support + recipient's time talking to customer support. WASTE OF MONEY and the cake was also not delivered at the specified time. WORST overall!
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Good support from the support team as well.
ONtime delivery.
- Helpful? Yes
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I feel lucky to do order through winni over 1000's of websites .
- Helpful? Yes
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This company is literally a fraud. I placed an order for a cake and they never delivered it although I made all the payments online. Their customer service is worst especially the girl named Himanshi. I have already filed a consumer complaint against them. They ruined my mom's b'day and now I will show them what a consumer can do. FRAUD, CHEATERS, WORST CUSTOMER CARE.
Don't buy anything .
- Helpful? Yes 1
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I placed an order and they were suppose to deliver between 10 am - 2 pm slot. I tried calling the customer service but no one responded , finally received the gift at 2:45 pm. The products on their webpage is so different from the one I received.
I ordered for a combo , bunch of roses and chocolates and a greeting card. They charged me 1148/- and things sent to me are worth just 300/- PLEASE DO NOT BUY FROM WINNI..
Sohini
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I had a very bad exp.
I had ordered flowers for my mom's birthday. They sent me an SMS saying the flowers were delivered, but When i checked it was not.
The customer care told me that the delivery boy had entered that by mistake and assured me that my order would be delivered.
My order was not delivered, and they ruined my surprise for my mother.
On top of it, all my calls, emails, messages to them went unanswered.
I still have not got my money back
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Don't buy anything ..
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Not even refund my money.
NO response on any of the customer service,
Some Customer service employees are like MISS SHALINI and MISS PRIYA - The Great frauders working with FRAUD company.
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ORDER DETAILS: *******1771
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To make the matter worse, they don't even deliver your gifts on-time, It was mother's day and I had waited for all day for the cake to get delivered, they never delivered it. Rather they sent a message that an attempt happened, but no one received, however, they never called on mobile / landline.
It appears to be a fraud company.
- Helpful? Yes 3
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- Helpful? Yes 1
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The assistance of Ms. Shalini was very helpful. She is quick and fast in replying to my queries.
Thank you shalini
V Parthasarathy
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Customer Questions & Answers
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Worst company ever. They spoiled my V day. Had ordered a cake and paid also a day in advance expecting early delivery on 14th Feb. My big mistake was selecting Winni over Ferns n Petals. Since yesterday Afternoon onwards, i tried calling them 100 times, number is always busy, written many emails but received no response. No one from the customer care bothers to call the customers. Hence if you do not want to spoil your Special Day then please DO NOT order from Winni. What is the point in ordering for Special day when the delivery is not made on the Special Day. They really need to improve their services and treat their customers as "KING" if they want to survive and sustain . My Account Information for the refund Sumit Bhowmik 055801587036 ICICI Bank Infosys Mysore Branch. ICIC0000052
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Yes, Winni delivered the same day as per the as a user. I Am grateful for winni.
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hello Do i have sameday delivery in Madanapalle? what time before I need to order? Pin code : 517325
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Worst company ever. They spoiled my V day. Had ordered a cake and paid also a day in advance expecting early delivery on 14th Feb. My big mistake was selecting Winni over Ferns n Petals. Since yesterday Afternoon onwards, i tried calling them 100 times, number is always busy, written many emails but received no response. No one from the customer care bothers to call the customers. Hence if you do not want to spoil your Special Day then please DO NOT order from Winni. What is the point in ordering for Special day when the delivery is not made on the Special Day. They really need to improve their services and treat their customers as "KING" if they want to survive and sustain .
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About Winni.in (from the business)

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