I ordered one cake from winni. While placing order i was a bit worried because I was new to this platform. But now I think I was wrong because I got my cake on time whatever I have selected.
Very good service. I would recommend to my friends and family members. Customer service is very prompt and ready to assist without excuses. Thanks a lot for making someone's bday special
From my personal experience, the live chat is extremely helpful... in my cae, the helper was Nandita... and she helped me to navigate the site without any problem. Thank you Nandita.
I have ordered cake and asked standard delivery, but just for confirmation I asked for the time of delivery and they deliver my order on time it was great services
Excellent service by Shalini. Prompt replies. I totally love the service. I have so many questions but your staff (shalini) handled it with great excellence. I got all my doubts clear...
Everything on the site looks so delicious and beautiful that I want to buy everything at once) Their cakes are the most delicious of all the cakes I have tasted.)
Great service as they always deliver on time.
Delivery person very professional and always checks prior to delivery.
Support staff exceptional as they always inquire the whereabouts.
My sister is really very happy with the cake ordered with winning you made my day. Thanks a lot once again. I would prefer winni again and again. You made my sister happy on her birthday.
I like this app very much because they deal cake and flowed very fresh and wonderful on all over in India. I like it very much and loved it all. They deal services amazingly and agents are also good.
It was not that good as expected because I thought more than what I received. It was good as the product delivered was neat and clean in perfect condition.
It was my first order from winni. The customer service was awesome. They helped me on every step on the site. The delivery of the product was also on time. Thank you winni..
It's nice to order with winni. I. and nice customer support also on time chat. I was trying to find something bin combo and found winni is Best to go with.
I have ordered cake for my brother's birthday on 21 March as there app showing same day delivery. However they didn't deliver after some many followers up. There customer service representatives are just robots they didn't reply after my query. Atleast I requested them to deliver my order on next day after birthday delivery boy went to deliver after 8 PM and when no one was expected that product and no one at home. I called that delivery boy he was shouting on me. I asked to provider bakery contact name but he did not provided and also disconnected my call. They are just cheaters who make fake promises to get money I think the core business of winni is make people fool and earn. Even they didn't refuse to refund my money according to them 52 hrs prior delivery came be refunded only. They only cheat people by making them fool and they are running there busing like that only because they know India has huge population if they will 1/ people make fool they will be rich.
I ordered from Lucknow
I don't suggest to buy this website because they delivered next day parcel choose our time period, so don't buy this website choose another website for fast delivery
Don't place any order to this group as they are unable to deliver and Moreover they are also not contactable always busy. Don't place your special days order
I love it. Easy to. Everyone can use it. I recommend it for all people. You should try it. I bet you will like the product. Time to time delivery. Fast service
This is 3rd class website ever. They are just focusing on their business not on the service. Is this presentation? The picture shown in the website is completely different than the delivered.
Order will be delivered at right time.
Excellent service.
I'm loving it.
Hoping that my next order also will be also be delivered at correct time slot.
Gonna share with my friends about this.
I've ordered from them twice. I had to pay online in advance both times. They don't take cash on delivery, since they won't be able to scam you if they do.
First time they delivered the flowers very late, after I harangued them on the live chat.
Second time, I ordered blue orchids from their site, only to be told after 2 HOURS of placing the order that orchids aren't in stock. Why list them as available on your website, then?!
I was on thr live chat for more than an HOUR to get them to send me a replacement. After about an hour or more, they finally agreed.
They lied to me that the replacement flowers will.be delivered today by 9 pm.
Its past 10 pm now, no flowers anywhere in sight, no call from them, no attempt at delivery, nothing.
I've sent them an email, sent them an SMS at their customer care sms number, been trying in vain to get someone on the live chat. Nothing. Nada.
Even when I had someon on live chat, they were non-responsive. And now, no one on live chat at all.
They've taken 600 rupees from me, refused to give me the flowers that I ordered, and aren't going to deliver the flowers they told.me they would send me as a replacement either. They don't give you a refund at all, so I can't even get my money back.
I will never order a single thing from these online scammers. I'd rather trust a Nigerian prince with my bank details than trust winni to deliver flowers they've taken money for!
From now on, I'm just going to order from florists who sell on Amazon Instead.
I have order cake and what guest received is totally different one. It's very redicules thing and feeling ashamed when guest sent cake pic. Attached both the cake what we received and the order one
Overview
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members