website thubmnail of Winni
How would you rate Winni?
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Nevada
1 review
1 helpful vote
Follow SMITHA S.
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Guys please dont ever order from these cheaters. I ordered and paid for a cake which looked nothing like what i ordered when it was delivered.It was supposed to be a surprise for my son and turned out to be a disaster.The cake looked like some kid made it and wrote on it.It was nothing like the picture or description. They wouldn't even accept their mistake after sending them pictures of their horrible service! EXTREMELY BAD SERVICE. PLEASE STAY AWAY FROM THEM IF YOU INTEND TO MAKE YOUR SPECIAL ONES DAY SPECIAL.IM ADDING A PICURE OF THEIR SERVICE SO YOU KNOW EXACTLY WHAT IM TALKING OF!

Date of experience: February 14, 2020
India
1 review
0 helpful votes
Follow Kev R.
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The worst company ever! My water delivery guy has better services than this company. The chats don't work, number isn't in use. A company run by $#*!s.

Date of experience: February 14, 2018
Florida
4 reviews
1 helpful vote
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Great experience
December 22, 2019

Site is easy to use. Products are quite decent. Best place to order the surprise gifts to your family friends your crush. Overall good experience. Great Job.

Date of experience: December 20, 2019
India
1 review
0 helpful votes
Follow Arunima R.
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Really bad
April 19, 2019

The cake was bad and they didn't even write the message I gave them. They wrote something else and then erased it (it was clearly visible that they have tried to erase it)

Date of experience: April 19, 2019
India
1 review
0 helpful votes
Follow A A.
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I was in delima about my delivery date and card to be sent. The online chat member Kayra helped me on all aspects and made it possible to select the desired card! Thanks a Lot!

Date of experience: August 3, 2019
India
1 review
0 helpful votes
Follow Diksha R.
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Special Thanks to Ms. Malti for suggesting me special birthday cake of unique design. It was really good in taste and packaging was also good. I will recommend you to others

Date of experience: April 29, 2020
India
1 review
0 helpful votes
Follow Sonu S.
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Excellent service
January 27, 2018

This thing helps in all thing where we stuck and answered for every question which is most helpful. Hope service of delivery and all thing also will be good.
Thank You.

Date of experience: January 27, 2018
India
1 review
0 helpful votes
Follow Manish k.
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Excellent services
April 11, 2019

Onetime delivery and yummy cake. Better than FnP. The order process was smooth and delivery on schedule. They can however try to reduce the additional price taken for time based delivery.

Date of experience: April 10, 2019
India
1 review
1 helpful vote
Follow Shital S.
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FRAUD!
February 13, 2020

Firstly, once you order- you aint allowed to make any changes. VERY Disappointing.
Secondly, what they showed while ordering and what they delivered- HUGE DIFFERENCE. THEY ARE FOOLING AROUND.
DO NOT ORDER FROM WINNI. THEY WILL SPOIL YOUR SURPRISE AND DAY.

Date of experience: February 13, 2020
New York
1 review
0 helpful votes
Follow usha s.
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Great
May 8, 2019

M very happy to order here... very nice hospitalty... god bkess niharika... very nice cake n prepration also... its my pleasure to ask my friends also to order at ur place... good work niharika keep it up...

Date of experience: May 8, 2019
India
1 review
0 helpful votes
Follow Kali S.
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It's an excellent and extremely user friendly service.
Quick and precise in response.
I have used it for various cities like Bangalore and Pune, the delivery is fast and accurate.

Date of experience: October 12, 2019
India
1 review
0 helpful votes
Follow Madhu J.
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Fast & Helpful
December 18, 2018

I was chatting with Sakshi. She's fast at work and helped me when i went wrong. This is the first time i'm using this site and found it well maintained.

Date of experience: December 17, 2018
India
1 review
0 helpful votes
Follow Werner F.
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Have ordered Cake and Roses, Its a Surprise Midnight delivery, But got delivery at 11.30 pm itself, then why do you guys charge extra for Midnight Delivery, Have ordered Red Roses and but got Yellow Roses, Now No response from customer care, Very poor service, At lest respond to customer's questions

Date of experience: March 8, 2018
India
1 review
2 helpful votes
Follow jaideep g.
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Winni - a fraud company
Winni is an absolutely fraud company which takes your orders, and then just won't deliver! When I contacted them multiple times they kept saying that the order has been completed! These people are only CHEATING their customers and making money. Just to remind them, my order number is *******3983! I have been cheated multiple times. PLEASE AVOID THEM AT ANY COST!

Date of experience: July 20, 2020
India
1 review
0 helpful votes
Follow U N.
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Ordered a heart shaped black forest cake... but delivered a round black forest cake.
Disappointed
Delivery of the cake was prompt and timely... That can be appreciated.

Date of experience: January 2, 2019
India
1 review
0 helpful votes
Follow Abilash B.
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Not satisfied with the product and quality. Too over rated for the quality.
Also the message requested was not mentioned on the cake which was disappointing

Date of experience: January 13, 2019
India
1 review
0 helpful votes
Follow RATNAM U.
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Excellent service by Winni and its team. We liked it this is my second order. First order delivered on the time, what i have raised request it was done. Thank you winni and team

Date of experience: May 5, 2019
India
1 review
0 helpful votes
Follow Varghese L.
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Hopeless horrible and pathetic service
February 14, 2023

Thank you for ruining my valentines day celebrations. Trusting your service was the biggest blunder I committed yesterday. Ordered a product at 7:50 am and the promised delivery time was from 8am to 10 pm. The most suppressing fact is that even after 14 hours you dint bother to even update the customer regarding the product delivery.I neither dint receive any response from your so called delivery executive or your customer support team. You have got the worst customer service. Told you to cancel my order today morning around 9:30 am and one of your executive told that she has cancelled it and later while checking the app it shows out for delivery. Called your pathetic and horrible customer service again and now a guy tells that the order can't be cancelled. First update your team about the terms and conditions and ask them to be polite to the customer inspite of your mistake. Horrible, pathetic and terrible service. Will never make a mistake of placing an order with you in future. Is this the way you treat a customer? Shameless guys! Dissatisfied and very disappointed with this! Shame on your team.

Date of experience: February 14, 2023
India
1 review
0 helpful votes
Follow Mohan P.
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It was one worst moment of my life when I opened the box containing the cake. There was no icing on the cake. I had look like a fool in front of everyone. Feeling screwed by Winni.

Date of experience: April 29, 2019
India
1 review
0 helpful votes
Follow Priyabrat P.
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Online Cake Delivery
February 1, 2021

I love the cake and also the quality of that product is superb taste is also good and you was delivered on time that's a commendable work done from your side thank you for all the things

Date of experience: January 31, 2021

Overview

Winni has a rating of 2.4 stars from 1,837 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Winni most frequently mention customer care, next day and order anything. Winni ranks 3rd among Bakery sites.

service
202
value
200
shipping
193
returns
168
quality
191