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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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I used this for few times now and never disappointed me. I highly recommend this site to anyone who is away from home and need to send to family. Preet was very helpful, i really appreciate her help on passing my request to her vendor.
Ordered twice from Winni for special occasions from out of the country and was provided efficient and prompt response and service. The recipients were impressed with the quality of products delivered.:-) Will continue to use their service!
Thank You Winni Team!
Very nice app and good custpmer support... easy to use... i will recommend to every one a... best quality products
It's always great experience with winni. And Malti always 100%... Thanks malti for your efforts. Great experience
App is really good. Delivery is also fine.
Products are decent. I found it very useful.
Thanks you neha sharma
Winni is very amazing. It's provide Amazing cake at fast delivery. The quality of cake is excellent. The test of cake is good. It's amazing online application.
Very good experience for me. Service is very speed and customer service is very appreciable. I would like to mention one of your customer service executive, MISS MALTI RAI for being very kindful and helpful. She is helped me a lot for my whole ordering process.
Its been good experience for me and very helpful for me and service very speed and customer service is very appreciable.And here i would like to mention one of your customer service executive name her name is MISS LAVANYA she is very kind ful and help ful and she is very cool person good communicator she is help me lot for my whole ordering process i will order again very soon.
Used them for my husband's birthday since I live out of the country. I had two orders, flowers and card for the work and cake for the house on two separate days.
The cake was delicious my husband said but they called him. It was supposed to be a surprise for him. But other than that, the cake one was fine.
The flowers though, those were the main concern. I sent flowers to his work and delivery was 9am - 1pm but the person didn't get there until 2:00pm. They also NEVER pick up their phone! I called and called but never! I finally got some answers via email and some via chat support. But even on chat support, they kept leaving me on read and not responding.
The website also mentioned that they will "capture the moment" for you but none of that happens. Overall, I feel like they over promise and under deliver.
Only giving three stars because they made his special day special for me while I couldn't be there.
Hi I live in UK, For my nephiew's birthday i booked a cake in online in winni website, while booking the order i clearly mentioned that the order should be delievered between 10AM to 2 PM and i gave my cousin's number in india, The delivery person from Winni had called my cousin only one time and at that time he is in travelling so he can't able to attend the call, After 5 mins my cousin called the winni delivery person and the answer gave by him was shocked, he charged extra 150 rupees to get the delivery again.
Winni customer service is also very poor in serving customers, They don't have updated information to deal with customers, it is very panic to deal with the customer people. Finally my cousin paid the 150 rupees to get the delivery, but still they took quite good amount of time to get the cake delivered.
When it comes to the Cake quality it is not upto the standards, and the cake is not tasty at all. Please trust me and don't use this bloody service if you are living in UK or USA or any other country. I'm sure you will face lot of issues with your order,.
Winni team is not worth to give even a single star. I NEVER TRUST THIS DODGY PEOPLE
Its been good experience for me and very helpful for me and service very speed and customer service is very appreciable.And here i would like to mention one of your customer service executive name her name is MISS MALTI RAI she is very kindful and helpful. She is good communicator and helped me a lot for my whole ordering processi I am really happy & satisfied
HORRIBLE EXPERIENCE!
They will send you a totally cheap cake with cheap candles whilst you would have ordered a Cacke worth 2500 Rs with candles worth 250, this is what happened with me. Lotus flower children candle cost only 20 Rs and they sent me that candle whereas I had ordered a champagne designed candle worth 250 Rs. What a shame! The Cacke wasn't at all what I had ordered online for 2500 Rs and was more like a 250 Rs Cacke from our local aggarwal shop! At last the customer care said they can't refund because I didn't accept the order? I mean WTF! Why would I accept a garbage and show it to my mother who was celebrating her 60th on new year. This company is a total scam! Customer care don't respond once they have taken money! This is a nightmare experience with WINNI and I will never ever recommend anybody to order anything from this site. Save your hard earned money from these cheaters and order from somewhere else!
Malti have a really wonderful talk with u really awesome service... really a good customer handling... Thanks for such a nice gesture...
Malti u r gud person. Your nature is very gud & your services is very gud & your way of talking very nice
Winni is best gift service provider source for me... Great customer support... Best quality products...
Good quality and the excellent service
Cake quality best. Thanks Divya for your great help
Its was a spectacular experience with this app. I really find this app useful. Thanku so much divya.
Everything is good regarding product along with App and delivery. Thanks alot Divya. Amazing service
App is really good. Delivery is also fine.
Products are decent. I found it very useful.
Thanks you Divya.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members