website thubmnail of Winni
How would you rate Winni?
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Missouri
1 review
0 helpful votes
Follow satya g.
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I ordered a cake for my family in Hyderabad, website was so easy. Parul Service representative helped me find a yummy cake and guided me right way. Ordered processed without much hassle and Parul himself made sure it went through properly.

Thanks,
Satya Gundlapalli

Date of experience: December 30, 2018
India
1 review
1 helpful vote
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Live support Shilpa
August 31, 2020

Hi, today i have ordered cake through online, while i enquire about my cake in live support, i did chat with Shilpa and she gave proper response to my question with very politely.

Thank you so much Shilpa for your team support.

Date of experience: August 29, 2020
Netherlands
1 review
0 helpful votes
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I was quite confused on selecting and finding some actual variety of cake(Ferrero rocher cake) Midnight delivery on many websites, where I found Winni and I was being assisted by Ms. Manisha, She cleared up my vision of consfusion and helped me find the right thing, finally I got what I was looking for mentioned above and with the help of assistance provided, cleared out some doubts of placing order and availability of midnight delivery options. Over all excellent assistance by Ms. Manisha and easy order placement options. Loved it.

Date of experience: June 7, 2019
India
1 review
2 helpful votes
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Fraud complaint
August 9, 2020

Worst service... they people just know how to waste customer's money and time... without delivering the order, they sent mail and confirmation of order completion... I want my money back... I was waited for whole day just for a parcel... they just cheated me... they even don't reply on complaints, emails, messages... their phone no is incorrect... guys plzzz avoid them... I want my money back otherwise I will file a complaint against you in consumer court... just fake people fake website fake services... everything is fake

Date of experience: August 9, 2020
Florida
1 review
0 helpful votes
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Great product. Time to time delivery. Love the product very much. You also love it. I recommend this for all. Who want product immediately. Excellent service. Fresh product. Everyone should use this for experiencing a good product. Best product I have seen.

Date of experience: May 24, 2019
India
1 review
3 helpful votes
Follow Shilpa j.
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Service is pathetic...

Prices are too high and quality is low...

And I choose cake is different and i got different one. Then what is the meaning of choosing cake?

And also delivery charge is 100 rs but i dont know excet time when they will deliver...

I called to customer service and they also don't know about delivery timings...

And I put birthday note and seriously someone written with their pathetic handwriting... I will never ever recommend this service

Date of experience: July 27, 2019
AE
1 review
0 helpful votes
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Perfectionist
June 3, 2018

I am very Glad to order through your website. It is my first time to order something like this and I like it. It has lots of things to order with proper customer support and service.
I feel lucky to do order through winni over 1000's of websites.

Date of experience: June 2, 2018
India
1 review
1 helpful vote
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Made My Day
June 10, 2019

I had ordered 1129 worth of cake and flowers on valentines day. They promised same-day delivery and they delivered it on time. Just made my day. The cake was delicious and the flowers are fresh. Thanks, Winni.

Date of experience: June 9, 2019
Saudi Arabia
1 review
0 helpful votes
Follow SARANRAj R.
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She is really good. She is helped me to select Fantastic gifts for my Wife. Thank you so much my dear Shakshi. From today onwards i will choose this website to buy gifts also i will suggest my friends to Visit this Website.

Date of experience: January 23, 2019
India
1 review
0 helpful votes
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''Thanku Niharika''
October 7, 2019

The experience was great chatting to the Customer care executive, Ms Angelina Fernandes she was very prompt & of great help.The over all experience was superb. I would recommend Winni to all my friends.

Date of experience: October 7, 2019
Florida
1 review
0 helpful votes
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I have ordered cake and asked standard delivery, but just for confirmation I asked for time of delivery and Ankita on the other hand helped me and assured that it will be delivered after 8PM only. I'm glad to get such prompt response on Live support in Winni.
Though price is bit higher still I would like to rate 5 star.

Date of experience: June 11, 2019
India
1 review
0 helpful votes
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This is so ridiculous the image shown is totally different from the one they delived.The box was so small and even the cake was broken. I am feelinng so embarrassed that i preferred this platform to order. Worst experience will make sure never to visit back.So disappointing. Best in ruining someones special day

Date of experience: December 15, 2021
India
1 review
0 helpful votes
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On top of super
January 15, 2018

Excellent service and fresh and good quality product on on time time without any suffering because all the customers team of Winni give me full support like how to place order and how to use Winni wallet in future and full support in selection of products in economic price we love that

Date of experience: January 14, 2018
India
1 review
0 helpful votes
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Application
December 15, 2020

Very nice service provided by simran ma'am, Very Polite and updated my concern properly, would recommend winni to all. Simran ma'am is very helpful, I like her response over my problem. Thanks for helping :)

Date of experience: December 15, 2020
Arizona
2 reviews
1 helpful vote
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Great experience...
October 15, 2019

Customer support is very prompt and helpful. Really nice service provided by the customer support and was really helpful and they helped me to get my order safe and on time. I would recommend this to everyone. Overall great experience...

Date of experience: October 14, 2019
France
1 review
0 helpful votes
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Nice
June 4, 2019

I had the pleasure of discovering your business and I have found the perfect place to surprise my near and dear ones i have ordered many times which was a good experience customer support is also good especially Nikita is good is doing a good job thanks team

Date of experience: June 4, 2019
Washington
1 review
0 helpful votes
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Excellent service
July 7, 2017

Excellent service. Had entered the date of delivery incorrectly. The staff went above and beyond to help us send the cake on the correct day of delivery, a day later. Great service. Quality of cake was also good.

Date of experience: July 7, 2017
India
1 review
0 helpful votes
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Very bad service
December 31, 2018

Inspire of paying so much for the delivery the cake was not delivered in time. This spoiled entire momentum. I never had such a bad experience with any of the service providers till date. Worest experience in my life. You should pay me back the entire amount I paid for the cake and delivery

Date of experience: December 31, 2018
India
1 review
0 helpful votes
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I had order Some items vide order #*******618 on yesterday. The had taken INR 100 for express delivery charges and since yesterday their site showing the items are out of delivery. And it has yet delivered. The customer service number is false always it shows busy. I have made 100 calls. The ruined me

Date of experience: February 14, 2022
India
1 review
0 helpful votes
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Very bad!
May 21, 2018

I had a very bad exp.
I had a very bad exp.
I had ordered flowers for my mom's birthday. They sent me an SMS saying the flowers were delivered, but When i checked it was not.
The customer care told me that the delivery boy had entered that by mistake and assured me that my order would be delivered.

My order was not delivered, and they ruined my surprise for my mother.

On top of it, all my calls, emails, messages to them went unanswered.

I still have not got my money back

Date of experience: May 21, 2018

Overview

Winni has a rating of 2.4 stars from 1,837 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Winni most frequently mention customer care, next day and order anything. Winni ranks 3rd among Bakery sites.

service
202
value
200
shipping
193
returns
168
quality
191