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WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.


winkbeds.com
Founded in 2015
Miami, Florida, United States
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Wink Beds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.

This summary is generated by AI, based on text from customer reviews

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7,498 reviews

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California
2 reviews
0 helpful votes
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I had help unboxing it and putting it on my bedframe only because I've had shoulder replacement surgery and I wasn't ready to do it myself! Have slept really well since getting my WinkBed. My back problems convinced me I needed the WinkBed and I am not disappointed. Wake up in the morning without shuffling to a chair until my back wakes up.

Date of experience: December 8, 2021
Virginia
1 review
0 helpful votes
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Super!
December 8, 2021

Super! I chose you because you are made in USA, at a small factory, and due to reviews noting the effectiveness of your products at helping with back pain.

Date of experience: December 8, 2021
New York
1 review
0 helpful votes
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We've had our mattress for over a year and now the perfect protector - very happy with WinkBeds.

Date of experience: December 8, 2021
Massachusetts
1 review
0 helpful votes
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The Website is to jumpy, it was kind of hard to see...
December 8, 2021
Updated review

The Website is to jumpy, it was kind of hard to see exactly what I was buying and was also constantly on the check out page.

Date of experience: December 8, 2021

Website is to jumpy
December 23, 2021
Previous review

Website is to jumpy

Date of experience: November 23, 2021
Massachusetts
1 review
0 helpful votes
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Allison was very helpful despite repeated problems with the phone connection.

Cannot rate the products yet. Used the bed only for two days. DeepSleep bundle just came in today- not used yet. Seems a bit too firm while side sleeping. I need to resolve that. Fine for sleeping on the back. My time for back sleeping and side sleeping is about 60%-40 %. I wonder if I would need to exchange for a medium firm.

Date of experience: December 8, 2021
New Mexico
1 review
0 helpful votes
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First ever bed in a box
December 7, 2021

First ever bed in a box. I found the box to be pleasingly heavy feeling that it meant quality. I wish I had video taped the moment I cut the plastic off the vacuum packaging it was fun to watch! Let it rest for 24hrs and then we slept on it. There was a bit of out gassing you could smell the first night but the second night you had to stuff your nose in it to still smell it. The Euro top feel is plush with the mattress still feeling firm. We are looking forward to more night on it.

Date of experience: December 7, 2021
California
1 review
0 helpful votes
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Return customer...
December 7, 2021

Return customer... second bed.
This one is for Guest Room.
Fantastic bed... no more back pain for this side sleeper!
Thx WINKS ;)

Date of experience: December 7, 2021
California
1 review
0 helpful votes
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Our shopping experience was awesome
December 6, 2021

Our shopping experience was awesome. We bought our mattress at Our Sleep Guide in Houston and tried the Winkbed mattress. Everything went smoothly. Have not slept on the mattress yet.

Date of experience: December 6, 2021
Colorado
1 review
0 helpful votes
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The experience has been great and the service has been wonderful.

Date of experience: December 6, 2021
Maryland
1 review
0 helpful votes
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We have been looking at this mattress for awhile now and finally decided today was the day! Anxious for our first sleep on it!

Date of experience: December 6, 2021
North Carolina
1 review
0 helpful votes
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Fast shipping
December 6, 2021

Fast shipping. Comfortable bed. Very happy with the purchase. Highly recommend

Date of experience: December 6, 2021
Indiana
1 review
0 helpful votes
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This bed is the only place I want to be and would recommend it to anyone.

Date of experience: December 5, 2021
California
1 review
0 helpful votes
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Received the mattress promptly
December 5, 2021

Received the mattress promptly. Mattress super comfortable. But the pillows that came with it could not be used due to the odd shape/size. Could have gone with the regular shape pillows if this was truly meant to be a gift that customers can enjoy, not to get rid of inventory of products with wrong design.

Date of experience: December 5, 2021
Arkansas
1 review
0 helpful votes
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Very good overall
December 5, 2021

Very good overall. We are pleased with the bed and hope we continue to have the same good sleeping experience.

Date of experience: December 5, 2021
Oregon
1 review
0 helpful votes
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Routine, though it would have helped to get a notice when the *mattresses* shipped, not just for the DeepSleep Bundle.

Date of experience: December 3, 2021
Maine
1 review
0 helpful votes
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It took about 4 tries to order this
December 3, 2021
Updated review

It took about 4 tries to order this. My cart keep showing 2 sleep bundles and every time I tried to fix that I had more sleep bundles and multiple mattresses. Eventually I got it right (I hope).

Mattress arrive a day early and I managed to get the box upstairs and placed on the bed by myself. I allowed a night to decompress and have slept on it the last two nights. Very happy with everything so far. Definitely feels like a quality bed.

Date of experience: December 3, 2021

It took about 4 tries to order this
December 18, 2021
Previous review

It took about 4 tries to order this. My cart keep showing 2 sleep bundles and every time I tried to fix that I had more sleep bundles and multiple mattresses. Eventually I got it right (I hope).

Date of experience: November 18, 2021
Texas
1 review
0 helpful votes
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My overall experience with Wink has been good thus far. It took a little longer than I expected for delivery but it's not a big deal.

Date of experience: December 3, 2021
California
1 review
0 helpful votes
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Love!
December 3, 2021

Love! Very satisfied and sleeping great! Highly recommend

Date of experience: December 3, 2021
New York
2 reviews
0 helpful votes
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Could not have been better
December 2, 2021

Could not have been better. Easy to order, fast delivery, very communicative with updates. Love my wink!

Date of experience: December 2, 2021
New York
1 review
0 helpful votes
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Overall very easy...
December 2, 2021

Overall very easy... have not opened mattress box yet, although the cardboard box has a large gash in it. Hopefully all is ok once opened.

Date of experience: December 2, 2021