Wink Beds has a rating of 3.7 stars from 2,029 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm and great experience. Wink Beds ranks 1st among Mattress sites.
Experience was fine. Delivery was fast and easy to track. Thanks.
All went well! No problems at all. Easy setup, and removal.
Awesome quality and comfort for a great price. Great nights sleep.
Easy purchase online and quick shipping. Good pricing and great value.
A great experience! Speedy delivery, great packing and easy set up.
Love this bed! I have back issues and after sleeping on this bed, my back is more supported.
It takes some digging to get through to some technical details, like thickness and weight
It was a very easy ordering process and customer service was super helpful and responsive.
It was easy to pick what I wanted, and got exactly what I had hoped.
We ordered firmer, but wish we would have ordered soft. The quality is great though!
Good product and good shopping experience. Not too happy with the sheets and mattress protector.
Easy to use the website and make a decision as to what mattress to purchase.
I am glad I am able to return the mattress and get a full refund.
The website says I had to subscribe to text messages in order to save $300. So I subscribed and was given the code SLEEP 300. When I input the code I got an error message saying I needed to input a valid code.
The website did show a price crossed out and the actual price was $300 less than the crossed out price. But almost all online pricing does this every day, even when there's not a specific sale. This is why I expected an additional $300 off. Also, if the price listed after the cross out was the $300 off price, then it is very disingenuous to claim someone needs to subscribe to text messages.
Good job it was great you all thank you very much for all of this
The items were shipped quickly. The box was torn but no damage to the mattress.
Amazing products and and customer service has been responding quickly and to all my requests
Great experience from beginning to end…after a bad experience with a competitor last month!
We are happy. It is what we wanted.
That is all I have to say
Answer: It was so bad. The firmer one felt like a concrete slab and gave me terrible back pain. I put it on a Rove Concepts bed frame that had slats. They convinced me to exchange it for a luxury firm but sent me the same firmer bed again, only in the wrong size. Customer service was appalling. I purchased the mattress on Feb 13,2023 and didn't get it resolved or get a refund until April 26,2023. I ended up getting what I had before on my old bed, which was SO comfortable- a firm Serta coil mattress with a tempurpedic mattress topper.
Answer: I tried to return the Winkbed firmer mattress and it as a nightmare. They convinced me to pay more to exchange it for a luxury firm mattress instead of the firmer one. But they sent me the firmer mattress again, in the wrong size! I purchased the mattress on Feb 13,2023 and didn't get a refund until April 26,2023. Terrible backpain from the mattresses to boot.
Answer: Don't buy this mattress, it's so uncomfortable. It takes months to get a refund.
Answer: Purchased our bed almost two years exactly. Don't do it. This is the worse bed I've ever had. The support wears away after a year or so resulting in a big dip in the middle. We've resorted to using a pillow top but even this doesn't help. I find myself constantly slopping towards my husband even with the topper. This mattress was so expensive so it's a shame a new one will be needed so soon. If you look at reviews on amazon you'll see similar complaints. I honestly don't know how they have any good reviews. They must be fake because I am having a totally different experience. Lying awake at this very moment because of how uncomfortable this bed is.