Wink Beds has a rating of 3.7 stars from 2,029 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm and great experience. Wink Beds ranks 1st among Mattress sites.
Delivery was prompt. We were pleased with packaging and so far we are both sleeping good.
We haven't slept on it long enough to rate the bed. But so far so good.
It arrived quickly. It's too firm, so I'm going to exchange it for the softer mattress.
The service has been excellent but it is too soon to provide feedback on the mattress.
See above unclear message. Why do I need to write more to create a standard review?
Too new to give feedback yet. So far not complaints.I seem to be sleeping more sound.
The whole process was smooth, from ordering to delivery to setup. Very happy with this mattress.
So far so good. Best bed I have ever slept on. Hopefully it stays that way.
Good experience. A bit foggy with the communication with delivery but all worked out. Nice bed.
Review said it's good for hip and shoulder pain. It's not. The bed is too hard.
Lots of reviews to look at in multiple categories, as well as from magazines and newspapers.
I am disappointed in the mattress being only 10.5 inches tall instead of the advertised 13.5
Delivered to door and left it on doorstep. Bed is not very comfortable and hurts back.
Simple and Easy as it should be. Worth every penny and well priced against the competition.
Great bed so far and we will assess for the next 120 days of the trial.
Charlie on chat answered all of my questions and made me feel confident in my choice!
Great product customer service was great. Still evaluating the soft mattress!
Answer: It was so bad. The firmer one felt like a concrete slab and gave me terrible back pain. I put it on a Rove Concepts bed frame that had slats. They convinced me to exchange it for a luxury firm but sent me the same firmer bed again, only in the wrong size. Customer service was appalling. I purchased the mattress on Feb 13,2023 and didn't get it resolved or get a refund until April 26,2023. I ended up getting what I had before on my old bed, which was SO comfortable- a firm Serta coil mattress with a tempurpedic mattress topper.
Answer: I tried to return the Winkbed firmer mattress and it as a nightmare. They convinced me to pay more to exchange it for a luxury firm mattress instead of the firmer one. But they sent me the firmer mattress again, in the wrong size! I purchased the mattress on Feb 13,2023 and didn't get a refund until April 26,2023. Terrible backpain from the mattresses to boot.
Answer: Don't buy this mattress, it's so uncomfortable. It takes months to get a refund.
Answer: Purchased our bed almost two years exactly. Don't do it. This is the worse bed I've ever had. The support wears away after a year or so resulting in a big dip in the middle. We've resorted to using a pillow top but even this doesn't help. I find myself constantly slopping towards my husband even with the topper. This mattress was so expensive so it's a shame a new one will be needed so soon. If you look at reviews on amazon you'll see similar complaints. I honestly don't know how they have any good reviews. They must be fake because I am having a totally different experience. Lying awake at this very moment because of how uncomfortable this bed is.