• Wingslove

Overview

Wingslove has a rating of 3.67 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. Wingslove ranks 50th among Lingerie sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
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How would you rate Wingslove?
Top Positive Review

“Great bras, great customer service!”

Deb R.
4/27/23

My most recent order from Wingslove was my 3rd or 4th purchase. I was tired of the underwire bras from VS and their hefty cost, but I needed a full coverage bra. I tried bras from several companies, and found that Wingslove fit the best. Fast forward a few years and the fit and quality is still as good as day one. This time, I somehow ordered an incorrect size and I reached out to customer service. The told me to give the bra to a friend, and sent me a new one! I highly recommend Wingslove!

Top Critical Review

“Worst customer service”

Hansaben P.
7/18/23

Very bad customer service I tried to contact them since 3 weeks no reply for emails and there is no contact no where I can reach them and contact them for my return items that I ordered which doesn't fits me. Worst service, I won't buy anything from this store.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user debr254
1 review
1 helpful vote
April 27th, 2023

My most recent order from Wingslove was my 3rd or 4th purchase. I was tired of the underwire bras from VS and their hefty cost, but I needed a full coverage bra. I tried bras from several companies, and found that Wingslove fit the best. Fast forward a few years and the fit and quality is still as good as day one. This time, I somehow ordered an incorrect size and I reached out to customer service. The told me to give the bra to a friend, and sent me a new one! I highly recommend Wingslove!

Service
Value
Shipping
Returns
Quality
Thumbnail of user stuarthckhrx57
1 review
1 helpful vote
April 27th, 2023

I love this bra. The material is very nice and comfortable. The color was as advertised. Fits perfectly (I wear a 38C). Price was reasonable. Would definitely order again. (My husband loves it, too)

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessican138
1 review
3 helpful votes
June 27th, 2019

After reading reviews, I ordered a 36D instead of my true size, 36DD. It was too small so I sent it back and got a 36DD, and it fits perfectly. This bra does everything you want it to -- lifts, minimizes a bit, sucks everything in, and provides just enough separation (yet cleavage) so you don't have the smushed look or a uni-boob. I've come to the point in my 35-year-old life where I just can't deal with underwire every day, and I need comfy bras for sitting in a desk chair most days. This one feels snug enough to provide all-day support and to wear under any type of top. I usually buy Bali bras but this one may be the new fav.

Thumbnail of user rebeccab394
1 review
2 helpful votes
August 19th, 2019

Wow! This is a very impressive bra for such a low cost! I am very picky about my bras, mostly spending a small fortune at Victoria's Secret for the majority of my bras. It is very hard to find what I'm looking for in a nude color, so thought I would give this a try. I'm glad I did! Highly recommend! I'm a full 34b, size fits perfect.

Thumbnail of user hanidevakshu
1 review
0 helpful votes
July 18th, 2023

Very bad customer service I tried to contact them since 3 weeks no reply for emails and there is no contact no where I can reach them and contact them for my return items that I ordered which doesn't fits me.
Worst service, I won't buy anything from this store.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marthac1073
1 review
0 helpful votes
August 24th, 2022

I am trying to return a couple of bras. And, even though the policy is that you can return for a refund, that is actually not my case. Wingslove wants me to give the bras to a friend. Wingslove does not want me to return them and will not refund my money. Wingslove only wants to send me a larger size, even though the bras do not come in a larger size. This has been totally frustrating for me, and I just wanted people to know to beware before you buy directly from Wingslove. From now on I will purchase the bras from Amazon, who has NEVER refused a return and refund on any items I have purchased from them.

Refund policy of Wingslove from their website.
Refunds Procedure
On receipt of the returned goods, every effort will be made to ensure a prompt refund. Returns are processed within 24h, but usually a lot quicker.
A confirmation email will be sent once your return has been processed and the refund has been credited to your original payment method. Please note, refunds will be credited only to the original credit card that was used.
Wingslove reserves the right to refuse the return/exchange of any merchandise that does not meet our return condition requirements.

Service
Value
Shipping
Returns
Quality
Thumbnail of user wingsloveb
wingslove b. – Wingslove Rep

Dear Martha,
Thank you for your feedback on our service. We want to try to help you solve your problem.
If you can, please tell us(business@wingslove.com) the order.
Best regards;
Holly

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From the business

Wingslove.com - Your Comfy My Duty. The lingerie brand was founded in 2004. Bras are designed for your body so you always look & feel your best. Available in A-H and half-cup sizes. Bras and Underwear for Every Body. WingsLove are carefully designed cozy underwear with an eye on a variety of shapes and curves with the aim of inspiring women to be confident and secure about their bodies. Global leading online shop for lingerie. Wingslove.com is your trusted shop for all kinds of quality products. Shop & Save. Best sellers lower price!
Enjoy Wingslove Great service: Free Shipping Over US$50; 30-Day Returns; USA Warehouse Available; US$60 Off Coupon New Subscriber of Mail.

Business History

Wingslove's History
WingsLove is born from the experiences of our co-founder, Lily -- a vibrant, confident, and independent woman. As a female professional, Lily was in need of undergarments that moved and felt like her natural form -- something that would represent her personal character, appeal, and grace.
However, nothing from the lingerie market quite captured what she was looking for. The current fashion industry heavily emphasized sexuality to define a woman’s value. Majority of lingerie brands sacrificed comfort and variety in favor of sexuality and perfect bodies. Due to this reason, Lily, like many women, was frustrated whenever she was shopping for underwear.

By chance, Lily met Wang, a co-founder of WingsLove. As an underwear designer, Wang shared Lily’ s belief that the industry needs to be changed its definition of “beauty”, when it came to undergarments. Together they started WingsLove and carefully designed cozy underwear with an eye on the variety of shapes and curves with the aim at inspiring women to be confident and secure about their bodies.
“WingsLove” uses Wings to mean Freedom and Independence, and Love conveys Esteem and Respect that the company has towards women. WingsLove is envisioned as a brand whose designs to inspire a woman’s proudly unparalleled value, represent her unique beauty, and say that she is loved by the world.

Company Representative

Thumbnail of user wingsloveb
wingslove b.
CEO
Typically does not respond to reviews
Lily -- Engaged in underwear industry for 19 years. A vibrant, confident, and independent woman. As a female professional, Lily was in need of undergarments that moved and felt like her natural form -- something that would represent her personal character, appeal, and grace.

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