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Wine InsidersReviews 1,036

3.7

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Wine Insiders Reviews Summary

Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.

This summary is generated by AI, based on text from customer reviews

service
227
value
231
shipping
231
returns
68
quality
229
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Louisiana
1 review
0 helpful votes
Follow Carlene H.
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I've been using wine insiders for about a year now. It's always great service and very reasonably priced wines.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Carlene,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New York
1 review
0 helpful votes
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Service great, wine even better plus they do exactly what they say, Ed
I have received wines from this company and few times in the last 5 years and have always been treated very well.
Quality wines and outstanding service.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Ed,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Illinois
1 review
0 helpful votes
Follow Donna G.
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I am impressed with the quality & taste of the wines available through Wine Insiders. They also have a wide variety. There are some that I might not choose again but still overall I am very satisfied with the taste & quality of the wine for the price.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Donna,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Pennsylvania
1 review
0 helpful votes
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I have been receiving wine from you for 18 months. I rate every bottle on a scale of 1 to 10,10 being best. I have never had any less than 8. Most are 9 or 10. I only drink red and they are from around the world. Thank you for the great wines.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Jim,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

New York
1 review
0 helpful votes
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Have been buying here for several years and have yet to be disappointed. Only one of several hundred bottles was not to our liking and we used it for cooking. While selection was, understandably, somewhat limited during the Health Crisis the communication was good and they offered additional discounts on the next order when delivery was delayed.We remain regular customers.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Rich,

Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!

Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

North Dakota
1 review
0 helpful votes
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Great Services
July 9, 2020

Always great wine and delivered on time even in this time of covid-19 The prices are very reasonable and the shipping is free. I have used other wine companies but they do not offer free shipping

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi S,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Michigan
1 review
0 helpful votes
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Starting to get it
July 9, 2020

The vast majority of wine drinkers do not want to pay more than $10 per bottle for a decent wine. Keep your sights on this target with free shipping and you will always have a smile on your profit picture

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi John,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Pennsylvania
1 review
0 helpful votes
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This is a First Rate Company. The wines are just delicious, and the service is outstanding. Shipped the next day most times with outstanding value for the product. Many special offers and sales make it even more enticing!

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Stephanie,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

North Carolina
1 review
0 helpful votes
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I have ordered from Wine Insiders for years. I have never been disappointed with the wine selections. Great wines at very good prices and delivered to your door. When I have spoken to someone by phone, they all have been so friendly and helpful! Great customer service! Wine Insiders is my go to wine service whenever I need to purchase good wine!

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Babs,

Thank you for your great rating! We really appreciate your positive feedback and thank you for your continued support! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Florida
1 review
0 helpful votes
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Very satisfied.
July 9, 2020

Have over the years discovered new (to us) wines that my wife and I greatly enjoy. We have been customers for over one year. No complaints.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Ken,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New Jersey
1 review
2 helpful votes
Follow L H.
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I've been ordering since 2017 (then with Heartwood & Oak). I'm not very knowledgeable about wine, so I've trusted Wine Insiders picks and I've been happy with them. The deals were MUCH better before Covid hit, but the prices are still fairly reasonable.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi L,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Florida
1 review
0 helpful votes
Follow Jacqueline D.
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Ive ordered several 12 or 6 bottles pkgs, so far! I plan on ordering more from Wine Insiders! The wine is so delish and I'm always happy and surprised when I let them pick it out for me. Ive loved all the wines but Rieslings, too sweet for my taste. All bottles were packed great amd arrived in a timely manner. I also get very nice emails from them with great deals.
All in all I will continue to order from Wine Insiders.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Jacqueline,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

North Carolina
1 review
0 helpful votes
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I love to order the pre-picked cases of red wines. No stress, great prices and interesting varieties. NO standing in the wine section at the grocery hoping to find the right wine. Shipping is quick and flexible... just shipped a case to our beach house for vacation.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Ashle,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

New York
1 review
0 helpful votes
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Wine Insiders makes it easy to have a variety of wines in the house all the time - and in my budget. Saves me the hassle of going to the Liquor store and trying to guess which $6-$8 bottles of wine are actually going to be good. I love the service and will continue to use it.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Kat,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New Jersey
3 reviews
0 helpful votes
Follow Joseph A.
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I'm glad I found this site, convenient, pretty good choices and good prices. I will continue to order from Wine Insider.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Joseph,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support! We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

New Hampshire
1 review
0 helpful votes
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I love the selection they provide at prices you can't beat. Shipping id FREE and FAST. After a few orders your sure to find your favorites and they are usually available for reorder unlike other wine sources that are ine and done.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Jim,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Louisiana
1 review
0 helpful votes
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"Great Value"
July 9, 2020

Great wines for the price. I have ordered 2 cases so far and am not disappointed at all. I just wish they could deliver to Rhode Island. We have to pick up at a Fed-Ex location in Massachusetts.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Anne,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Pennsylvania
2 reviews
0 helpful votes
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Great Service
July 9, 2020

Love this club! Great customer service, fast delivery, plenty of discount offers, lots of wine to choose from. If you want inexpensive everyday drinking wines this is the club you want!

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Fred,

Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Arkansas
2 reviews
0 helpful votes
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Very Satisfied
July 9, 2020

When it comes to wine stores online, there are many choices. These folks are about the very best. Outstanding customer service, great selection and competitive prices. In a few words, they deliver on what they advertise and really seem to care. We have purchased over 200 bottles and only one was truly bad. When I commented about this to CS, she insisted I accept a credit which I did not ask for, Some negative reviewers seem to expect a $7 bottle to taste like a $100 bottle, but for the price and quick shipment, they can't be beat! Cheers.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi George,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

North Carolina
1 review
1 helpful vote
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Solid Value
July 9, 2020

Good quality wines at a very reasonable price. We enjoy the variety packs as they always have something new that we have not tried. Have not been disappointed with a single bottle.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Russ,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

From the business

Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.


wineinsiders.com
Los Angeles, CA, United States