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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
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Not only do they sell fantastic wines, the prices are outstanding and quick delivery. I have been buying my wine from them for 7 years and have never had to return a bad bottle. Since I only drink French Wine, their selection is way better than the other online wine shops. So far this year I have ordered 10 cases. Awesome company.
Easy, convenient, good wine, excellent pricing, always discounted, no more going to package stores, delivered directly to your door, no clubs to join; free shipping, buy it when you want it and always have good wine on hand delivered within 3-5 days. Need I say more?
Hi Sharyn,
Thank you for taking the time to send us your positive feedback. Should you have any questions, regarding a promotion or a particular varietal, do not hesitate to reach out to us.
Our customer service team is available to assist you with any of your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been drinking wine for over 40 years but I only consume one or two bottles per week with my wife. I used to pay more per bottle so I can get better wine (Napa, Alexander valley etc...). Six months ago I was introduced to Wine Insiders and so far I ordered over 5 cases of their different kinds of wine. Some were better than others but for the price I was never disappointed with not even a single bottle I received. I highly recommend their selections of wine specially the CA local ones.
Hi Nick,
Thank you for taking the time to send us your positive feedback. We are pleased you are enjoying the selections!
Our customer service team is available to assist you with any of your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I've been a customer for many years now. We enjoy drier wines. I usually order email specials and do not pick specific wine. This enables us to try different things. As in anything, some are better then others, but I've never had any that were undrinkable. The value is there. And on a side note, during the March/April COVID shutdown, there were some issues with proper fulfillment and slower delivery. In contacting customer service, they were very attentive, and replaced bottles sent by mistake and provided further discounts for future orders.
Hi Ken,
Thank you for for the five-star rating! We appreciate your positive feedback and continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders gives us the opportunity to try a much greater variety of wines than what is available locally. In addition, the fact that the wines are identified as winners is quite helpful, as is the rating system. Prices are excellent, as are special promotions, including free (and speedy!) shipping. What's not to love?
Hi Walter,
We appreciate you taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been using Wine Insiders for a while now and they always ship quickly. The packs change so I always have new wines available. I recommend this service to everyone and will continue to use them for a long time!
Hi Shaylee,
Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with our service.
Our customer service team is available to assist you with any of your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders offers a good variety of wines from U.S. to around the world at very good prices.
Also fast convenient delivery. I highly recommend it.
Hi Vincent,
Thank you for taking the time to send us your positive feedback. Should you have any questions, regarding a promotion or a particular varietal, do not hesitate to reach out to us.
Our customer service team is available to assist you with any of your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been ordering wine from Wine Insiders for 7-8 years, initially pretty happy to receive whatever case appeared on my porch every quarter. I'm even happier now. With the discounts available, I can order wines that are a little more expensive and pay the same amount as before. I can even trust the person on the phone to select the specific wines for me after I tell her what I like and how many Sauvignon Blancs, how many Pinots etc. It's safer than me going to the liquor store! I'm also impressed by how quickly my order is processed and delivered and their ability to notice me about the arrival time. Fear not and drink up. You'll be impressed.
Hi George,
Thank you for taking the time to send us your positive feedback. Our customer service team is available to assist you with any of your wine needs.
Should you have any questions, regarding a promotion or a particular varietal, do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We have ordered from Wine Insiders almost a dozen times in 2020, and absolutely love their wines. The delivery has been quick and spot on, even during the Covid crisis they maintained good delivery schedules. Wine Insiders is excellent in keeping their customers informed of the status of their orders. I recently received an invite for a different wine "club," but that invite went right in the trash. We are sold on Wine Insiders!
Hi Jim,
Thank you for taking the time to send us your positive feedback. We appreciate your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I usually buy a case per month of red wines that I have found to be delicious and well priced. The Fed-Ex delivery arrives within 5 days to a designated Fed-Ex partner business, where the wines can stay cool until I can pick them up. Very important step in Arizona!
Hi Mary,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders is the best wine club I've joined. Fast, always friendly and my wine arrives in perfect condition. I appreciate that I receive wine when I choose to order it and not when the company just sends it to me like many clubs. I enjoy trying new wines in the cases they put together, as well as ordering my favorites. If you ever receive a wine you don't like, give them a call and they will happily replace it. Kudos to Wine Insiders for a great club I love!
Hi Susan,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Been in America for 5 years a gift on my first Xmas introduced me to Wine Insiders, have ordered a few cases always prompt delivery good selections of wines for all tastes, all their deals are good value,
Keep the good work up
Cheers
Alex Gill
Hi Alex,
Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are always available to help you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
All the wines have been screened by their tasters so there is no worry on any selections. Like the variety of wine that you can't get otherwise at your local store so it's fun to try different selections, even the "mystery case". Shipping is efficient and Fedex will drop at a local pharmacy or other retailer to pick up when it's convenient [needs signed for].
Hi David,
Thank you for taking the time to send us your positive feedback. We appreciate your continued support. With new varietals, we know you will always find something you will like.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered twice 12 bottles at a time. I enjoy the variety of international wines not typically available in big box grocery stores. I've learned about a wine I never had... called Mauzac and am very happy. Also, I've never been a fan of nor knowledgeable about French wines, but now have gained a new perspective on the. I am very pleased with finding wines from Spain, Italy, Sicily through WI. The website is very easy. I value reviews from other customers. My 1st case was during the start of COVID, so it was a bit delayed in shipping, but WI kept me informed. The 2nd case was amazingly quick to receive. Free shipping is #1 for me when ordering wines. As far a price, like when purchasing anything, I just google other businesses to double check if prices are fair... and I have found 80-90% of the time, WI is fair. WI packs extremely well! I had no shipping complaints at all. I appreciate various promotion offerings. I would order more frequent but during this time, socializing is minimal so I don't have a great need. However, I can 't wait to work up my next order with WI!
Hi Debbi,
Thank you for the great rating and taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and apologize once again for the shipping inconvenience.
Please do not hesitate to reach out us regarding any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We have been most pleased with Wine Insiders since we started ordering from them. The wide selection is more than satisfactory. What I most appreciate is the free shipping, and knowing that my order will arrive as promised. I have recommended this company to several friends.
Hi Linda,
Thank you for the great rating and taking the time to send us your positive feedback. We are pleased you are satisfied with the selections! Thank you for referring us to your friends.
On your next recommendation, take advantage of our friend referral program. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our representatives are always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
They always offer promotions to save even more, wine ships quickly, and there is a large variety to choose from.
Hi Katelyn,
Thank you for taking the time to send us your positive feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our representatives are always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Have ordered a number of times, especially when there is a great deal, or when I have a coupon. I love trying new wines, and although I've had some that I would not re-order, I've never had a bottle I couldn't drink. A case of wine is also a great gift. The packaging is great, and I recycle the inside material as seed starters. With the free shipping I certainly don't expect Amazon Prime shipping, and with Covid all shipping is being delayed. I recommend Wine Insiders to my friends and family mostly because there is no requirement to join their wine club, free shipping and I've really enjoyed the wines I have received. The only wish that the tasting notes would come with the wines. When a friend picks a bottle of wine from my wine rack, I don't want to have to go online to get this information. I have not been offered any incentive or payment to write this review.
Hi Mary,
Thank you for taking the time to send us your positive feedback. We hope to keep your continued support with new selections we know you will enjoy. Reach out to us regarding our daily promotional offers and new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our representatives are always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I love Wine Insiders! Great wines at a remarkable price. Fast delivery and amazing service! Best wine delivery company out there.
Hi Erin,
Thank you for the great rating and taking the time to send us your positive feedback. We are pleased you are satisfied with the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our representatives are always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have a five point rating system when I drink a bottle of wine. The scale ranges from poor to excellent. The majority of the wines from Wine Insiders rate Very Good to Excellent ( four and five in my rating system). Wine Insiders offer a lot of specials and the prices are great for such good wine. I like that I can order on line and the wine usually arrives within a week of ordering. From my experience, not may wine clubs can match that. I highly recommend Wine Insiders and if you are new to ordering wine on line you would need to go no further than Wine Insiders.
Hi Peter,
Thank you for the great rating and taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and will take note of your suggestions.
Please do not hesitate to reach out us regarding any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I first ordered from wine insiders on a Groupon. Big box of wine, and a coupon. Since then, I only order from wine insiders. Great prices, and you get to pick what wines you want. Haven't had a bad bottle yet!
Hi Cynthia,
Thank you for taking the time to send us your positive feedback. We appreciate your continued support. With new varietals, we know you will always find something you will like.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sharon
Thank you for taking the time to send us your positive feedback. We appreciate your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!