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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy ordering for great wines any time. Some amazing wines with great prices. Very good incentives to place an order.
It is great belonging to a wine company that does not require you to remember to cancel if you don't want a shipment. You only order when you're ready and they often have special discounts on numerous wine choices. The wines we've received have been excellent and have received high marks from our wine connoisseur granddaughter.
Hi Pat,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Have made multiple purchases from Wine Insiders, always using either Groupon or WI's own specials. I have been very satisfied with my selection and shipping and thankfully haven't experienced some of the challenges and shortfalls others have. There are going to be instances where the delivery company or WI will err, in those instances, WI should absolutely endeavor to correct the situation. QA throughout the process should be the order of the day. George
Hi George,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We have bought from Wine Insiders for the last several years. It has been an excellent way to sample wines from many different areas, both US and international. It is easy, affordable and even fun, especially when you are choosing a case, to place your orders. Shipping is very reasonable (most of the time free), fast and VERY safe. It is so excited to get that box and unpack your newest wine trip!
Hi Pam,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I 'd like to thank Wine Insiders for their commitment to quality wines and super service. My experience has been one that all I recall is ordering wine and having it delivered to my home and that's it and; for me, that's a good thing. No drama, no hassles. It's easy. And that's a good thing.
Hi Tae,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
After signing up for another wine club that requires me to buy regularly, it was great to see that Wine Insiders has no such requirement. So far all the wines have been delightful, and they've also arrived in a timely manner—usually a few days earlier than estimated. I'd recommend this to anyone looking to fill up a wine rack without spending a fortune.
Hi Missy,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
The wines are nice, but the delivery is terrible. FedX is suppose to be the deliverer, but the delivery has been handed to people in unmarked white vans who pretend to be FedX. They send you emails that say they tried to deliver at a certain time and no one was there. Complete lie! I stayed home for three days and no one came. Then one night some kid dumped it on my doorstep and didn't even Ask me to sign... so there goes your dumb rule that an adult needs to be home
Hi Christine,
Thank you for your rating and taking the time to provide your feedback. We sincerely apologize for the inconveniences you have experienced with your delivery. Someone has reached out to you to make this right.
Sincerely,
Wine Insiders
We have enjoyed our 3 shipments from Wine Insiders. It's always shipped promptly and the wine has been great! This company has made wonderful wine convenient and affordable. I'll definitely be ordering more in the future!
Hi Dawn,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support! We are always here should you require assistance with any of your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
My wife is a true wine lover.
We just remodeled the kitchen that included a wine rack.
I had to make sure the rack was full. I connected with "Wine Insiders" through a promotion.
We were not disappointed. A great mix of 12 bottles and my wife is very happy!
Hi Kevin,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! We hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Wine Insiders has always had great deals on great wines! I love their specials and free shipping! Usually very fast delivery as well!
Hi Erin,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience. With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here to assist you, please contact us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The Wine Insider site was easy to navigate, I liked the way the site told about were the wine came from you the Country it was from. This made my wine selections easier to know what wines was pared with what kinds of food. I was glad that I opened the email that had your site on it I am so glad I opened it. I also thought the prices were reasonable. I had gotten the Snap Dragon Riesling, Abbazia Moscato Dolce, 2 Bianco Italian White Blend ( Due Mari) alsoDue Mari) Marques Turia -Bobal-Shiraz. I opened the Snap Dragon Riesling which I opened up and used some of it. I am hoping the rest of the wine I got will be good as well. I also liked it was delivered to my front door. That's a Thumbs up for me.
Hi Bethany,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support! We are always here should you require assistance with any of your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have been buying from Wine Insiders for over three years. The selection and promotions have been amazing. During the early part of the pandemic, getting wine was a life saver. They explained there could be delays but I still received the wine faster than anticipated. Love the wine, service and the promotions. Will continue shopping for years to come.
Hi Barry,
We appreciate you taking the time to send us your positive feedback. We are pleased you are satisfied with our service. Do not hesitate to reach out to us for any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered wine for both myself and as gifts. It is always fast, affordable and good quality wine. The best part it is delivered right to your door! I would definitely recommend.
Hi Patty,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Fast service... good price. Selection and taste of wines better than our previous order about a year ago. If you want to experience many different wines this is the way to go!
Hi David,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I was drawn to Wine Insiders for a few good reasons: 1.) They presented fully selected case of wine (mixed in white in red or all of the same type). 2.) The presentation gave what was found to be an accurate description of the wines. 3.) All Awards were noted and frequently they had All Award Winner selections. 4.) Pricing remained below $10 per bottle with shipping PREPAID. 5.) Often there were offers to select your own case (12 or 15 bottles) from a large listing of wines at a fixed reasonable price per bottle. Sometimes the price per bottle was at a range of prices. 6.) Orders were very easy and quick to place. 7.) Shipments arrived very fast (about 2 days after placing an order). ALL GREAT.
Then about 6 months ago (in early 2020) the Award Winning Wines of prepackage cases began to disappear. Not sure what reasons were behind the changes. Hoping the original winning business model comes back. That is why I say, "THE COURT IS OUT". MAY IT REMAIN GREAT.
Hi Douglas,
Thank you for taking the time to send us your positive feedback. With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs. We sincerely appreciate your business and thank you for your continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Please feel free to contact us should you ever need assistance. You can reach us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders gave us a wonderful beginning to their offerings. We were enticed by a Groupon discount and easily purchased 15 bottles of random, but fine quality international wines. I am not put off with the fact that some wines may not be "international" as the selection is random and the US does produce some fine wines. Delivery was our only downside as the estimated date was changed twice, but it is understandable in these (pandemic) times. Even with the changes, we received our shipment within five days. The selection has proven to be very enjoyable to date and we will definitely be a repeat customer. We easily recommend Wine Insiders to others!
Hi Michael,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
My wife and I have enjoyed so many different wines - what a fabulous way to sample the world's offerings, and with few, if any, real disappointments! It is so easy to arrange your shipments, whether you're looking for an all red, white, or a mix of some fabulous wines you wouldn't get the exposure to, without a lot of searching or wondering what's inside the bottle - WI allows you to do it on a reasonable budget. We generally have purchased the box offerings, but WineInsiders hasn't served up anything I would be ashamed to serve. I have referred several friends to the site so they could decide for themselves, but for creating your own wine cache, and seeing what you like in the various varietals, I haven't found a better way to do it, nor easier.
Hi John,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Been buying wine from here for more than 5 years, including when they were Barclays wine, we easily go through few hundred bottles a year, and they make it really affordable with multiple promos. You get great tasting french and other European wines for a lot less than in store. No hassle fast deliveries. I have had to get a few bottles replaced a few years back as they were spoilt possibly due to delivery issues. They replaced with no problems. Any issue I have had has been resolved fast. I have been thru many mail in wine clubs, and this is great because you can order when you want, and don't have to order at a pre defined schedule.
Hi Subhasish,
Thank you for taking the time to send us your positive feedback. With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs. We sincerely appreciate your business and thank you for your continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Please feel free to contact us should you ever need assistance. You can reach us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I initially had a problem setting the order. An e-mail to Wine insiders generated a quick reply to help me and explained the system to me. Within minutes my order was completed and delivered on the date specified. We have consumed and served fived bottles so far and all were very good. There is no doubt in my mind that I will order again in the near future. After all the holidays are fast approaching. Thank you Wine Insiders, I am thankful to have found you.
Hi Robert,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I have been ordering for several years. Have always been pleased with selections ordered and the quality of
Their wine.
Hi Marie,
Thank you for taking the time to send us your positive feedback. We sincerely appreciate your business and thank you for your continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Please feel free to contact us should you ever need assistance. You can reach us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joseph,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!