Wild West Pool Supplies
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Wild West Pool Supplies

Overview

Wild West Pool Supplies has a rating of 3.7 stars from 1,081 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wild West Pool Supplies most frequently mention customer service, great price and hot tub. Wild West Pool Supplies ranks 114th among Swimming Pool sites.

service
107
value
110
shipping
112
returns
32
quality
93

Instant Feedback

2,815 reviews
+32
How would you rate Wild West Pool Supplies?
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Mike A.
1 review
0 helpful votes
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One of the two skimmer nets began falling apart after the very first use. I'm using these nets to replace the two that were the originals (over 15yrs of service). Disappointing. $20/each.

Date of experience: May 20, 2019
Tom D.
1 review
0 helpful votes
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Sight easy to use...
July 17, 2020

Sight easy to use...I had a question regarding delivery, emailed wildwest through their provided link. Angie responded promptly with full explanation. Great customer service and response!

Date of experience: July 17, 2020
CLP J.
1 review
0 helpful votes
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Multi-Tork MTJ-770 Filter Socket was said to be in stock and at the right price. Great customer service! I'd recommend Wild West Pool Supplies to anyone.

Date of experience: April 20, 2020
Mike X.
17 reviews
0 helpful votes
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I cannot seem to get my order and I get very little information on it, like where is it at? I have already requested a refund NO RESPONSE.
John Mc Ginn *******015

Date of experience: June 10, 2020
Kate A.
7 reviews
0 helpful votes
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Great experience shopping with Wild West Pool Supplies. They had the part that we needed and shipped it to us the same day.

Date of experience: October 4, 2020
Renae W.
1 review
0 helpful votes
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I still haven't received my shipment
May 14, 2020

I still haven't received my shipment. Very dissatisfied with your service. Will not be purchasing from you again nor referring anyone to you.

Date of experience: May 14, 2020
Renee C.
6 reviews
0 helpful votes
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Found the replacement part I needed, with a metal base instead of plastic, and received shipment within a few days. Great company!

Date of experience: October 3, 2020
Robert B.
1 review
0 helpful votes
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Gasket did not appear to be a direct replacement. This resulted in a less than adequate seal. Water leaked into the light.

Date of experience: July 9, 2020
Bill N.
21 reviews
0 helpful votes
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Was able to find the exact match for an older spa heater assembly. My order was received in a few days! Thanks.

Date of experience: December 19, 2015
Ricky B.
1 review
0 helpful votes
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We received the pump part in a timely manner and are highly satisfied. We had no problems from ordering to receiving.

Date of experience: April 2, 2020
Michael A.
1 review
0 helpful votes
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Thank you for making easy hope your product is good as your service so we can start a great customer relationship.

Date of experience: July 2, 2020
Frederick T.
1 review
0 helpful votes
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I would highly recommend to other companies but I needed a 2-1/2 inch eyeball jet for and American standard jacuzzi

Date of experience: March 20, 2020
Joaquin A.
1 review
0 helpful votes
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It was a great service
July 5, 2020

It was a great service. Glad to see they had good support I know sometimes it takes days or even weeks to hear back from some companies.

Date of experience: July 5, 2020
Paul N.
1 review
0 helpful votes
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Price and Rating: Would have liked to have my e-mail answered but other than that everything else was fine.

Date of experience: May 25, 2019
Ashley B.
1 review
0 helpful votes
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So far, so good
May 23, 2020

So far, so good. Hope it doesn't take too long. Thank you!

Order received timely. Everything satisfactory.

Date of experience: May 23, 2020
Rocky H.
1 review
0 helpful votes
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Easy to use
January 9, 2020

Easy to use. No hoops to jump through. This look, feels, and acts just like Gorilla Heavy Duty Construction Adhesive. Hummm!

Date of experience: January 9, 2020
Chad M.
1 review
0 helpful votes
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It was a guessing game that turned out good
April 6, 2020

It was a guessing game that turned out good. Tho it would be nice if the product had dimensions in the listing. However they worked out great for me.

Date of experience: April 6, 2020
Gene B.
1 review
0 helpful votes
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It is not easy to update a cart when you change a qty.
The order arrived quicker than I expected, great service, and was exactly what I wanted.

Date of experience: October 18, 2019
Robert M.
5 reviews
0 helpful votes
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Great customer service via phone conversation as well as email communication.
Very quick to send needed product to solve my pool motor problem.

Date of experience: August 22, 2020
April J.
1 review
0 helpful votes
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Every thing was fine, a little higher priced then some others but was the only one that carried both parts that I needed.

Date of experience: July 9, 2019