Overview
Wild West Pool Supplies has a rating of 3.7 stars from 1,081 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wild West Pool Supplies most frequently mention customer service, great price and hot tub. Wild West Pool Supplies ranks 114th among Swimming Pool sites.
Instant Feedback
Was easy wish you had a tech to talk to just to verify part needed took Madeline a few min to feel comfortable knowing I ordered the right part because it is a pricy item but will use this site again
Google search brought up the switch I needed. Your photos were great, checkout easy. Don't know about $10 to ship a pressure switch, but I don't have a choice.
Found your site on Duckduckgo. Found my product almost immediately. Photo and description were adequate. Purchased product. Installed product. Works fine. Will shop here again.
Very easy to shop and good prices. And I had a hard time fining this part until I search for this clock by name and it came up here with a great price and very fast shipping. Thanks
Age Wilson went far above today's level of customer service and I will never forget that attention to detail. Thank you to all involved with the processing of my order. I will not forget you.
So far so good. I'll add more after the part arrives and I can fix the problem with my spa. I haven't installed part yet. Are there any videos on the subject that I can view? Or any helpful hints?
I was very disappointed with the shipping process and length of time it took to get the products. We ordered them on May 12th and they did not arrive until May 26th.
Guys,
This is the coolest survey I've ever seen.
I love how user friendly it is with the way new questions prompted the user. Well done
Age,
Not an actual survey
I work here
The impeller I received was the one that I ordered. I have not used it yet because it needs to be modified by shaving the diameter to 4-1/2". This impeller is identical to the one now running in my pump except for the diameter. This was purchased as a spare since my impeller, Jandy R*******, is not available any longer. This is a workable solution to an obsolete part since all you need to do is order the R******* and cut the outside diameter down to 4-1/2" from the 5-1/4". My pump is a 2005 vintage Jandy Stealth JHPU 1.5hp.
Great prices on parts. I wish that the part descriptions had more information. I purchased a thermostat and would have liked a diagram of the rotational information.
I would have given more stars, but the checkout kept clearing my entries.
I received my order on time and have already installed the heater in my wife's whirlpool tub.
Good service, I got exactly what I needed, I recommend 100 Wild West Pool Supply,
ThanK you everything
Product arrived prior to stated date of delivery. Very pleased with the level of service delivery.
Shipping was higher than I expected but part was easy to find. Hopefully all arrives in good condition. All arrived as expected and in good condition. Thanks
We received parts quick but there is an extra wire. Emailed customer service and they responded 2 days later asking for photos which I sent. Now nobody will respond.
Descriptions were accurate and the one question I had about dimensions was promptly answered. Great place to get replacement parts for our jetted tub.
ORDERING WAS SUPER EASY AND FAST TO SHIP! THANK YOU SO MUCH FOR YOUR PROMPT DELIVERY OF PARTS IN GREAT CONDITION.
The website picture and description is of a Cover MAX -- which is what I wanted, to replace my original Cover MAX (which had rusted). But what I received was a very different Cover BUTLER. They are quite different. The MAX has an L-shaped bar and is hinged on the spa sides, whereas the BUTLER has a rectangular bar and is hinged on the spa back. I wanted a MAX so that I could quickly replace the one rusted/broken pipe while keeping all of the rest intact. It was a lot of work to uninstall my old MAX and then freshly install this new BUTLER that was shipped to me. But anyway, after all of the extra work, I do like the BUTLER. It's made of aluminum so will hopefully last longer than my original MAX (made of painted steel). But Wild West really needs to change the website picture and description to properly show and describe the Cover BUTLER that you'll receive.
Search found Wild West at a good price. Went to website and the cost was more. Did some searching and found another listing for my item at a lower price but same sku number. Ordered lower price unit.
Easy to order, I hope it is really in stock
Update: it wasn't in stock, took a few weeks to come in. But they refunded my shipping and apologized. They also told me in advance that
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members