Wild West Pool Supplies
website thubmnail of Wild West Pool Supplies

Wild West Pool Supplies

Overview

Wild West Pool Supplies has a rating of 3.7 stars from 1,081 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wild West Pool Supplies most frequently mention customer service, great price and hot tub. Wild West Pool Supplies ranks 114th among Swimming Pool sites.

service
107
value
110
shipping
112
returns
32
quality
93

Instant Feedback

2,815 reviews
+32
How would you rate Wild West Pool Supplies?
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steven n.
1 review
0 helpful votes
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You gave me a coupon code for $5 off when I screwed up and didn't order all of the parts I needed
Greatly appreciated

Date of experience: July 9, 2018
Robert W.
1 review
0 helpful votes
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I did not receive what I ordered (212-7617,Jet Intl, WW Power Strm, 5" Twin Roto, Txt, Scal, Gry, Oval Intl). Instead I received 212-7639-STS, Jet Intl, WW Power Storm, 5" Dir, Text Scal, Sterling Silver

Date of experience: April 10, 2020
vernon b.
1 review
0 helpful votes
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Mark Zalewski in customer service is excellent
September 28, 2019

Mark Zalewski in customer service is excellent. When my order got messed up he made things right and made things happen fast. Great job.

Date of experience: September 28, 2019
Carlos J.
7 reviews
0 helpful votes
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Just ordered the part hope to get it and fix the hot tub. Quick delivery, Fix the problem of blinking temp light. Great experience. Thanks again

Date of experience: November 17, 2018
Stephen T.
1 review
0 helpful votes
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Mark, Carl, & Rhea made my experience great
August 6, 2018

Mark, Carl, & Rhea made my experience great. They took care of me & followed up to make sure everything was taken care of. Thanks everyone!

Date of experience: August 6, 2018
Robert F.
1 review
0 helpful votes
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Purchased black spinning spa jets
May 21, 2020

Purchased black spinning spa jets. They work great and have improved overall spa experience. Thanks!

Date of experience: May 21, 2020
C D.
1 review
0 helpful votes
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For ordering a very small pool item, your shipping charges are extremely high, more than half the cost of the item!

Date of experience: July 29, 2015
Raymond C.
1 review
0 helpful votes
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Great so far, I received very fast response to an emailed question. I haven't yet used the product that I ordered.

Date of experience: August 16, 2020
Matt M.
1 review
0 helpful votes
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Would you pls send me the information i need in order to return this product? I ordered the wrong part. Thanks

Date of experience: July 27, 2020
Randell C.
1 review
0 helpful votes
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I did all my own research and could get a call back on a issue I had with another pump so they lost that sell and I saved money.

Date of experience: April 17, 2020
Lona H.
1 review
0 helpful votes
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Very difficult website
May 15, 2020

Very difficult website. Need icon for the shopping cart! Hard to find if you leave it to shop for more.

Date of experience: May 15, 2020
Michael P.
1 review
0 helpful votes
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The had what I needed for a reasonable price. Shipping was delayed a few days but I eventually received it.

Date of experience: May 27, 2020
RAY S.
1 review
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The shopping experience was fine
August 8, 2020

The shopping experience was fine. But the late announcement of a back order in was not good. I could've gotten a quicker someplace else

Date of experience: August 8, 2020
Justin C.
17 reviews
0 helpful votes
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They are a mail order site that has no physical stock. You order from them and you have to wait on their suppliers to fulfil your order.

Date of experience: October 3, 2020
garrett d.
1 review
0 helpful votes
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It's been easy so far
March 20, 2019

It's been easy so far. Quick responses. I received my part and exactly what i needed and works great.

Date of experience: March 20, 2019
Dennis S.
18 reviews
0 helpful votes
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The only thing that would have helped is a little more detail about the item, specifically the dimensions.

Date of experience: April 22, 2020
Craig W.
1 review
0 helpful votes
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The shopping experience was good--the postage shipping rate (bulk rate) charge to ship this small light weight item to me was ridiculous.

Date of experience: August 29, 2020
walter s.
1 review
0 helpful votes
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Good except for shipping was surprisingly expensive. On second thought, it was reasonable shipping, and got here on time so thank you.

Date of experience: May 9, 2019
kirk L.
1 review
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Found several on line coupons and tried to enter them and none of them would take. I tried one for 10$ off 75$ or more, I tried a free shipping one.

Date of experience: June 7, 2015
Jermaine T.
1 review
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Sent the wrong item, even after waiting forever for the item. Now what? I ordered a 240/120/24 Transformer not a 230/115/24.

Date of experience: July 4, 2020