• Wiki-store

Wiki-store

Overview

Wiki-store has a rating of 2.3 stars from 109 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wiki-store most frequently mention credit card, customer service, and tracking number problems. Wiki-store ranks 187th among Gadgets sites.

  • Service
    17
  • Value
    12
  • Shipping
    17
  • Returns
    8
  • Quality
    12
2
See all photos

What reviewers want you to know

Positive highlights

  • Bought a magical grip from this store, and it took just 2 weeks.

Critical highlights

  • I emailed the Wiki Store and their response was to tell me they did their end of it and I needed to call USPS.
  • The representative from Shopify recommended getting a chargeback on my credit card.
How would you rate Wiki-store?
Top Positive Review

“Simply purchase and great service”

Christian T.
1/2/17

Their website is quite easy to use and pay, always get the satisfied answers from their CS team! Highly recommend

Top Critical Review

“STAY AWAY!”

Jamie D.
7/11/20

Stay away from this company. I placed an order on May 8th and still haven't received the product 2 months later. There isn't even a tracking number to let me know that it is been shipped. Horrible customer service. I sent numerous emails and never got any kind of response. Tried to check out the return policy and it takes you to an "Oops something went wrong" page. How convenient! My advice... STAY AWAY! Total scammers. Wish I had known this before I placed an order.

Reviews (109)

Rating

Timeframe

Other

Reviews that mention popular keywords

wiki store (7) credit card (7) item (31) 20% restocking fee (4) product (31) magical grip (7) 2 weeks (3) customer service (6) 2 days (4) magic grip (4) emailed support (3) 50% refund (6)
Thumbnail of user christiant18
1 review
1 helpful vote
January 2nd, 2017

Their website is quite easy to use and pay, always get the satisfied answers from their CS team! Highly recommend

Service
Value
Shipping
Returns
Quality
Thumbnail of user soniah14
1 review
2 helpful votes
June 1st, 2017
• Updated review

Well, my item arrived, all the way from China. Was packaged well, arrived undamaged. Won't jump to conclusions in the future.

Doubtful of Receiving any Product
June 1st, 2017
• Previous review

Well, I am wondering if my product (Magical Grip) will be shipped. After checking the "tracking number" a couple of times, I see my product is still in Shanghai, China. Will give it a couple of days more, then I will call my charge card and file a complaint/cancel the order. I'm starting to think this is not a good thing.

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From the business

Wiki-store provide you a friendly environment to shop with various cool and useful stuffs. Start shopping now and enjoy the professional and friendly service.

Company Representative

Thumbnail of user alexc162
Alex C.

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