Wiki-store Reviews - 109 Reviews of Wiki-store.com

How would you rate Wiki-store?

Top Positive Review

“Simply purchase and great service”

Christian T.

1/2/17

Their website is quite easy to use and pay, always get the satisfied answers from their CS team! Highly recommend

Top Critical Review

“STAY AWAY!”

Jamie D.

7/11/20

Stay away from this company. I placed an order on May 8th and still haven't received the product 2 months later. There isn't even a tracking number to let me know that it is been shipped. Horrible customer service. I sent numerous emails and never got any kind of response. Tried to check out the return policy and it takes you to an "Oops something went wrong" page. How convenient! My advice... STAY AWAY! Total scammers. Wish I had known this before I placed an order.

Reviews (109)

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wiki store (7) credit card (7) item (31) 20% restocking fee (4) product (31) magical grip (7) 2 weeks (3) customer service (6) 2 days (4) magic grip (4) emailed support (3) 50% refund (6)

Amy L.

1 review

2 helpful votes

“Nope...”

July 25th, 2017

I ordered the Wanderlust map for my husband for his birthday. I actually bought it from a different retailer but somehow Wiki Store ended up being the shipper. The product came from China and unfortunately it was damaged when we received it. I've emailed to see if a replacement could be sent and they said yes but we never got it. I emailed back again and they keep sending me emails that correspond to the very first shipment. The person(s) on the other end of this "store" seem to be idiots.

Helpful (2)

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Q&A (25)

Question:

Answer:

Dear Diane, I'm from Wiki-store. Thank you for reaching us! Could you please give us one of following information to help us serve you better: - Your Name/Email you used for placing order. - Your Order Number - Your Shipping Address Looking forward to assisting you. Have a beautiful day ahead! Thanks,

By Alex C., over a year old

See more answers (2)

Question:

Still waiting for an email saying my order was shipped order #w180945.your advert on facebook so will be reporting to them if order is not sent soon

Answer:

Where is my order#W230282. Christmas is coming in 2 days

By Eleanor w. over a year old

Question:

I ordered on dec. 6th and since the 7th my order has shown in transit in china with zero movement since. it's been 48 days. my order number is w11850. email address timeztickn@yahoo.com. shipping address 101 glen forest dr., troy, mo 63379

Answer:

Dear Joellen, I'm Alex from Wiki-store. Thank you for contacting us! We've checked your order, and it seems that the shipping company, a third-party, had some problems with your package. Now, to apologize, we are processing new item for you if you agree with this solution and use better shipping method with faster delivering time. Also, please help us verify your shipping address as detail as possible in order to avoid this situation happening again. Also, we would like to give you a 50% OFF discount code for your next order. This is your discount code: GHJK-987H-GTR6 We hope this could make you feel better and please let me know your decision as soon as possible and please contact via this email to get better support: support@wiki-store.com Have a great day! Best regards,

By Alex C., over a year old

Question:

I placed an order dec. 6 which hasn't shown any movement via tracking since dec. 7 - why and when can i expect this item to actually get sent to me?

Answer:

Dear Kitty, I'm Alex from Wiki-store. Thank you for reaching us! Could you please give us oane of following information to help us serve you better: - Your Name/Email you used for placing order. - Your Order Number - Your Shipping Address Looking forward to assisting you. Have a beautiful day ahead! Thanks,

By Alex C., over a year old

Question:

Very annoyed that the the magical grip i ordered several weeks ago still hasn't shipped from shanghai, china. this is supposed to be a gift for this coming weekend. any idea when it will ship?

Answer:

Dear Evie B, I'm Alex from Wiki-store. Thank you for reaching us! Could you please give us one of following information to help us serve you better: - Your Name/Email you used for placing order. - Your Order Number - Your Shipping Address Looking forward to assisting you. Have a beautiful day ahead! Thanks,

By Alex C., over a year old

Question:

Why i haven't rec'd a tracking number or my magical grip.

Answer:

Dear Evie, I'm Alex from Wiki-store. Thank you for reaching us! Could you please give us one of following information to help us serve you better: - Your Name/Email you used for placing order. - Your Order Number - Your Shipping Address Looking forward to assisting you. Have a beautiful day ahead! Thanks,

By Alex C., over a year old

Question:

I placed an order and am looking to find out when it will be delivered order #w42234. can you please advise

Answer:

Dear Heather, I'm from Wiki-store. Thank you for your purchases! Following is how we process your order: Step 1. Placing order Step 2. Payment verification (1-3 business days) Step 3. Processing order and sending it to shipping company, you will receive an email with tracking code (1-3 business days) Step 4. Shipping company start processing and updating tracking information (please be notified that shipment only be tracked within 3-5 business days) Step 5. Shipping company update tracking information daily (total shipping time is up to 1-2 weeks for the U. S or 2-3 weeks for international shipment at the latest) Step 6. Delivered I've checked your order, its status now is at Step 5. At this step, shipping company will handle it 100% and we are not able to do anything for you. Please use tracking code we provided to track it or contact your local post or shipping company for more information. Tip: From now on, you can simply manage and track your order status completely here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=LT619776818CN All information was included in our FAQs: https://wiki-store.com/apps/help-center#!how-long-will-my-order-take-to-be-delivered Have a great day! Best regards,

By Alex C., over a year old

Question:

Is abalor store genuine

Question:

Meldene store does not respond to customer inquiries: phone # on website not vailed, emailed x2, no response, order #1259, ? if i have been scammed

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Wiki-store provide you a friendly environment to shop with various cool and useful stuffs. Start shopping now and enjoy the professional and friendly service.

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Alex C.

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“Simply purchase and great service”

“STAY AWAY!”

Reviews (109)

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Q&A (25)

Still waiting for an email saying my order was shipped order #w180945.your advert on facebook so will be reporting to them if order is not sent soon

I ordered on dec. 6th and since the 7th my order has shown in transit in china with zero movement since. it's been 48 days. my order number is w11850. email address timeztickn@yahoo.com. shipping address 101 glen forest dr., troy, mo 63379

I placed an order dec. 6 which hasn't shown any movement via tracking since dec. 7 - why and when can i expect this item to actually get sent to me?

Very annoyed that the the magical grip i ordered several weeks ago still hasn't shipped from shanghai, china. this is supposed to be a gift for this coming weekend. any idea when it will ship?

Why i haven't rec'd a tracking number or my magical grip.

I placed an order and am looking to find out when it will be delivered order #w42234. can you please advise

Is abalor store genuine

Meldene store does not respond to customer inquiries: phone # on website not vailed, emailed x2, no response, order #1259, ? if i have been scammed

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How do I know I can trust these reviews about Wiki-store?