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Wickie Pipes has a rating of 2.7 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Wickie Pipes ranks 55th among Vaporizers sites.
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Wickie Pipe is my go to site for my pipe gadgets, they have everything i need with one click. I adore the new website, you guys are the apple of pipes
I sent a product to be fixed
They said they would fix and send back.
Now I can't get in touch with them.
They don't answer phone, or return phone calls, and they won't respond to my email
Other then to say they are reviewing.
Very upset
Feeling ripped off
Best web site ever. Easy to shop and get exactly what you are looking for.
I love WickiePipe, they have been consistent and amazing with every purchase made. Their website is easy to follow and read, their variety is beyond just the Pipes that you see in the name. I will continue shopping with them.
One of the best places I have done business with. No complaints at all. Great products, great prices and great people at Wickie Pipe.
Purchased item and it arrived quickly. Had a issue a year later and even though they didnt carry item anymore they were still able to help. Will definitely purchase from them again. Very Happy.
I bought a vapor pen, and a month or so later some of the pieces failed. The WickiPipes agent I spoke with sent me replacement parts at no cost, and said "Sometimes it's not about the money." Excellent! How refreshing to receive such outstanding customer service!
This is the worst or on the net. I would not recommend to say to anybody.
This really is my favorite website to buy from. They have reasonable prices and great delivery time. Not to mention they gave me a couple free little stuff like a lighter and hemp wick. All in all 5 out of 5 in my opinion
THE ABSOLUTE BEST CUSTOMER SERVICE! I had ordered from their site and had a slight shipping issue. Not only did they upgrade my shipping they also gave a bonus gift for the slight inconvenience. I've never ordered from someone so customer dedicated and i will be sure to bring all my glass needs back!
I have no idea what these two guys below me are talking about. I've been waiting for a month and a half now to hear back from them. The last/only update i received from them was saying that my incredibowl i420 was on backorder but fastforward to the present time. I still havent been contacted back, i cant leave a message with them because apparently their voicemailbox is full, and im out over $200 without the ability to get a refund from these hustlers.
This is quite possibly one of the most frustrating situations ive ever been in... Stayyyyy awayyy
Well not much to sayabout this site or its peoepl working there. Your guys roooock :) i started smoking 2 years ago, and now me and granddad have something else to talk to about every sunday when we go fishing on the lake. My first order in novemeber took 2 weeks for delivery but the dude John at wickie pipes was nice and explained alls the delay was for some crazy update that this happened. He said my order would come in over at priority shipping and booom there it was at my doorstep in just 2 days from LA to Michigan. I cant wait to see this update that everybody is talking about all over the place. John said we'll get the invitation email very soon... and a special shout to Big Jim my grandpa for introducing me to the site. Make sure both me grandpa get those emails. Thanks for the great service John.
I must say I've researched all over the internet and they were the only company that offered so much unique products online. All the other companies had cheap smoking pipes, I think wickiepipe's selection was awesome.
So I ordered a incredibowl I420 for myself, and my girlfriend like the armilon capsule, also I got a WickiePipe for my brother for the holiday. So, the reason why I'm writing this review is because once I order 2-4 hours late I got my tracking number and 2 day later my goodies arrived, and once I opened my package I got a free grinder, a 420 spray for the Oder elimination, and a free lighter! I can't say enough how satisfied I am with the service and my new pipe, awesome. I will defiantly be shopping with Wickiepipe again. Happy customer :)
Really, stay away! These guys are BANDITS. They took my money and NEVER send the pipe. I mailed them several times, asking politely if there was something wrong with the order, and when they expected to send it and never got an answer.
TERRIBLE! It has been a month since I placed my order and have not received any items. They have charged my credit card and I can no longer cancel my order through their website, because the status states that it's been shipped or in the final stages of processing... LIES! I have sent at least 5 emails and still have not received a reply. DO NOT USE OR TRUST THIS SITE!
I've ordered items, charged credit card and never received items. I finally got a response, via email, that the item was shipping that morning, but still never received item. I think they are a scam. Don't order from these guys. If I ever receive my order, I will update review.
Placed an order for an "in stock" pipe. The pipe never shipped despite them charging my card. They didn't respond to any of my 3 e-mails. I also couldn't speak with a person over the phone because it was just a recording. I may end up having to file a report for a fraudulent transaction with my bank.
[Edit] In addition to the 3 e-mails I sent I also have now attempted to contact them by phone 3 times during their listed hours. Each time I received a recorded message saying that it was after hours and to leave a message and they would get back to me. None of the 3 calls were returned. Now today Wickiepipe's website security certificate has been revoked and my computers security settings wont allow me to visit the site any longer. I contacted my bank and informed them of the situation. The customer service rep I spoke to was happy to file it as fraud and reverse the charges so at least I got my money back.
I ordered almost 2 weeks ago, and on their website it still says my order is being processed... 3-7 day shipping my $#*!, complete bull$#*!. If they are having difficulties, let customers know, these $#*!s don't even respond. I've emailed them and tried contacting them through the website and nothing. STAY AWAY, these guys are complete amateurs and they SUCK! HORRIBLE CUSTOMER SERVICE!
So far, not good! The order process was smooth as silk. HOWEVER... they sent the wrong item...$60 worth of the wrong item. They have my money but won't reply to my emails or contact messages on their site. They say if you have a problem contact them within 72hrs... how do I do that when you won't respond to me... and the phone contact is a joke. Nothing but a recording - no warm bodies to speak with. I'm feeling duped and not happy about it. I'm gonna need my $60 back or the actual item I ordered - no bait and switch allowed here!