WhovianGear

I too placed an order in December, the shirt was supposed to be a Christmas present for my son. I received a letter saying they were overwhelmed with orders and had fallen behind. It was full of apologies but promised to ship as soon as they caught up, just not in time for the holidays. I have not heard another word, in spite of trying to contact many times, if you try to go to their website it is gone. I too am guessing Jolly good shirts is them, I am also interested in class action if it can be done, they got our money and didn't deliver and I would like something done.

Alright, so, my mother and I ordered my father a shirt for Valentine's Day, right?
We placed our order near the first of January, and we still haven't received it.
Later on in the month, my mother emailed them twice about the shirt, and they didn't reply to either one. I started getting suspicious, so I decided to look them up, and yes, they are a scam.
This evening however, she received an email from JollyGoodShirts, https://www.jollygoodshirts.com/ which is an affiliate, and literally a duplicate of WhovianGear, so I'm sure that site is a scam as well.
My final words of advice; be cautious of the websites you want to order anything from. Background checks are essential.

I had the same problem as everyone else reviewing here! I placed an order on November 29 for their black Friday special. I paid with my PayPal. I got an email from them on 12/23 saying they were behind but they would make it up to us. This was just a generalized email though - it was not one that was directly referencing my order. I tried contacting them over the next month with no response whatsoever. I emailed them several times and also tried to contact them through PayPal with no response. I opened a dispute through PayPal and then escalated it to a claim. I finally just got my money back yesterday. It has been a three month process and I never received any contact from the company and I never received my order even though they took my payment straightaway.

Placed an order during a sale. Their website states, "We usually print and ship each shirt within 24-72 hours of the end of a sale, but occasionally it can take a couple extra days if we are very busy. However, please allow up to 2 weeks for your shirt to get to you." I waited over 2 weeks and emailed them through the contact link attached to my order email. No response. Emailed a few days later. Nothing. Decided to search for reviews and immediately filed a dispute with Paypal after reading the reviews on here. They have no Facebook posts past December and oddly seem to have hidden comments. Very bummed because I really wanted that shirt!

I placed an order on 12/14/2015. On 12/23, I received an email they were behind on orders but would be sending them out within the next 1-2 weeks. By late January, I still had not received my order. Thankfully I ordered via PayPal, so I filed a dispute after attempting to contact Whovian Gear twice (via Facebook and their email address on their site) and receiving no answer. I got my $50 back thanks to PayPal. I took myself off their email subscription list in late December, so have had no problems with spam. Do not order from Whovian Gear; it is a scam.

I've placed an order around two months ago and been told the items were on their way to me. As yet I haven't received them and it's way after Christmas. I have sent two emails through requesting information and as yet have not received any response. It's definitely not Christmas so I wonder what could possibly be the problem. Clearly a company that is only concerned about the money and not the client. They definitely have the slackest client service I think I've ever encountered. Pity really.

Whoviangear is another name for Teefancy.com; And Superwholockteea.com; and TimeLordShirts.com - they keep changing names. They'll take your order, and your money a sap, and you may get a shirt a few months later of indifferent quality. They will also lie on the customs declarations. They keep reinventing themselves under new names. All the sites use Shopify - but that doesn't help you get any service. You can try repeatedly to chase your order, but they ignore most of the emails. When I did get a reply it just linked to a Google search rather than a legitimate mail tracker. Avoid this business.

I ordered a shirt on February 12th, I emailed them on February 26th and never heard back. I was excited because their mailing address was a local one but I have to wonder if that's accurate. All I know is all my attempts at contact have been ignored and after I placed my order they stopped sending me emails. On an interesting note, their website isn't currently working and hasn't been all day. I definitely do not recommend ordering through this site unless you like being charged and never receiving your item.

I ordered two shirts the second week of February. I ordered from them one other time and received my order, but it took them a month. I thought maybe I would have it after a few weeks. I have not even heard from them this time, and it is 6 weeks later. I had to file a report with Paypal to see if they respond. I keep getting emails adverts from their website as well, so WTF Whovian Gear? I think they are also using the name TeeFancy. What a rip off.