This is the first time wholesale7 screwed up so badly. After giving them replacements, it is still oos. And, since no full refund is to be given, I did not even have a choice to get another replacement despite 2 emails i sent in. After the whole day, then i get an email back saying that their staff overlooked my email and my items are sent out, no actions is done to salvage such service. Only after complaining, then I was offered 2% off my NEXT purchase. After such an incident, would anyone still have a NEXT purchase?
Love the quality of the clothes, some fits are smaller than I expected but the quality is good. I must say Candy is good at what she does, great customer service skills, she stayed in touch and she helped with whatever problems I may have with my order. To her
This is one of the Best vendors I ever used! The clothes come super quick the material of the clothes are awesome and on top of that I love love love how the communication on what's app is handled! The staff responds back ASAP and they are very patient and super friendly and very helpful! I love this wholesale place and will forever order from them!
Emailed me on a thursday to tell me one of the items I had ordered was out of stock. So I changed to another item and paid the difference (extra) for the item and shipping, then 3 days later they email me on the same order telling me another item is out of stock and either substitute another item or cancel that item. I told them to cancel the item and ship my stuff. PayPal needs to cancel this sellers account this is crazy! Will never order from them again and will tell paypal they need to deal with this seller. UPDATE 7-31-2012 1 full week and still no refund in paypal, was told on 7-23 she was refunding me. Not a honest company.
Every message/concern i had, they dealt with in less than 24hrs. I appreciate that all of my concerns and messages were responded to in a timely matter and they employees or quite reasonable and considerate. Will be ordering again.
This is a first order. We had a package delivered to the Netherlands. Not all the selected items were in stock. However we were notified and could replace this with alternative items. The shipping costs were quite steep but only 3 days later it was deliverd by DHL. Everything was there and of the described quality. To conclude: excellent service, good quality, reasonable prices. However you have to pay quite a lot for shipping to Europe.
0000 rating!
Ordered two dresses from the website, both did not match the description, one of them wasnt even wearable!
Contacted the website 4 times, they completely ignored and did not reply my emails at all! Very rude and dissatisfying service. Would never recommend this website!
I placed several orders for dropship. The changed an orders address and gave me a run around for over a week stating they will refund me just to say no never mind no refund. Another order, the product was not as shown on the website. I disputed with my bank and got both refunds. Jaden and Izzie is the worst.
I have been a consistent Wholesale 7 buyer from 2011 to present, and I love all the apparels and all other accessories it really has a class, very trendy designs and I keep on ordering up to this time because it is really worth it, very affordable it suits to every ones budget and wide classifications. And it caters all ages, updated designs and it even can compete to signature apparels.
Great products, great service, communication is also great as well as shipping which is fast as well overall all things good with wholesale7 as I have been using the app since 2020
Answer: Hi there, thanks for ur message Could u pls leave ur order number or ur username in our company? Or u can email us. We will check it for u and solve the issue soon. Email address :service@wholesale7.net
Answer: Dear, have a nice day. Normally we need 5-8 working days to ship to the U.S. after order packed.
Answer: Good day! Yes,we support shipping to United States.Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Answer: The Arriving Time = Processing Time + Shipping time. Pls click it: https://www.wholesale7.net/ship-in-48-hr_c315. Those item can be prepared within 48h.And the shipping time depends on your choice.As the Chinese New Year is approaching, you may not receive the package on the 7th, but we will try our best to send the order before the 7th.
Answer: Our products are also sold on Alibaba. So it's the same!
Answer: The Arriving Time = Processing Time + Shipping time. Could u pls tell us ur order number, We will check it. Or you can send the email to us:service@wholesale7.net
Wholesale7 has a rating of 3.4 stars from 351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wholesale7 most frequently mention customer service and good quality. Wholesale7 ranks 8th among Wholesale Clothing sites.
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