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  • Wholesale-dress.net

Overview

Wholesale-dress.net has a rating of 1.9 stars from 106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wholesale-dress.net most frequently mention customer service, new order, and long time problems. Wholesale-dress.net ranks 429th among Wholesale sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Bad customer service, bad communication, terrible quality.
How would you rate Wholesale-dress.net?
Top Positive Review

“Sorry guys but i sell things on line an delivery is...”

kristy m.
4/24/13

Sorry guys but i sell things on line an delivery is great you just need to no what delivery ems takes up to 20 days with tnt is 2 to 4 days ive gotten mine within a week from where they are to australia... products are fine... so i dont no why ppl are giving bad review. Maybe impatient, maybe picky for something that is half the price or more from in a shop

Top Critical Review

“Bought a bunch, from them, everything was going ok,...”

Alex B.
4/3/14

Bought a bunch, from them, everything was going ok, until i sent some stuff back because it was broken, never got that money... and then on another order, i had 19 item s missing, never saw a refund for that, cause they say it was shipped. And then they double ( heck almost tripple) charged my credit card. I'm in indonesia, Xixian xu a. K. a. Tony is an $#*! ( he's the boss over there). I now have to fight with my credit card to cancel the charges.

Reviews (106)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (25)
Thumbnail of user alexb80
1 review
1 helpful vote
April 3rd, 2014

Bought a bunch, from them, everything was going ok, until i sent some stuff back because it was broken, never got that money... and then on another order, i had 19 item s missing, never saw a refund for that, cause they say it was shipped. And then they double ( heck almost tripple) charged my credit card.
I'm in indonesia, Xixian xu a. K. a. Tony is an $#*! ( he's the boss over there).

I now have to fight with my credit card to cancel the charges.

Thumbnail of user paulai1
4 reviews
5 helpful votes
February 20th, 2014

They pull you in with the "good low prices" what you don't know is that they charge you you double or triple the price just on shipping. You also don't even get your order till a month later. On top of all this you can't even imagine the hassle of returning an item. You Don't really know what you're gonnq get. Its all poop to me. Not worth even looking through. Its a BIG disappointment!

Thumbnail of user simonb46
1 review
1 helpful vote
February 17th, 2014

Wholesale-dress.net, Rosewholesale, Everbuying, These are all the same scam sites, Stay away from them all, No service, never received the items and customer service none existant. I have reported these site to Paypal, Facebook (where they are advertised) and the police. They recieve payment then ask for more info like your driving licence or passport and to pay again via western union, I advice no-one to do this as these are all classic fraud activities... Never use these sites...

Thumbnail of user barbaraj17
1 review
6 helpful votes
August 2nd, 2014

The reason why you have such bad experience is that this company from China goes under so many different names and has the cutest clothes. The problem is that the factory has girls of all ages making the dresses and coats etc. So you might get an ok piece then you get a horrible piece but it's like playing Russian roulette you don't know what your odds are of getting a good seamstress. There are so many bad reviews, it would be better to take the picture to a seamstress and get a good product xo

Thumbnail of user mahyat
1 review
2 helpful votes
April 14th, 2014

This website is a HUGE SCAM! DO NOT BUY FROM HERE!
Once you have ordered something and the money has been taken out of your bank account they tell you the item is not in stock (only after 2 weeks of emailing them!) and then when they refunded my money they did not refund the whole amount!

This is how they make money! Make $10 off each person that orders from there without evening selling a product and they're rich!

Thumbnail of user kiaras
1 review
1 helpful vote
January 18th, 2014

I ordered a jacket from the site over a month ago and paid for the fastest method of shipping available, but the order says it is still processing... If I knew it would take this long I wouldn't have bothered. I sent them an email asking what the heck was going on and never received a response. I would not recommend buying anything from this site.

Thumbnail of user jiw
1 review
1 helpful vote
November 15th, 2013

Take forever to prepare your orders and when items are out of stock, they will hold your money. You have to fight for your refund. Always ship out wrong items and when you request for your money only small amount is given, if any is return. Do not buy from this site, if you really have to buy from this site make sure you pay using paypal so you can open dispute cases.

Thumbnail of user marianat
4 reviews
21 helpful votes
April 7th, 2014

Made purchases two times. Two times bad experiences. Only 1 out of 9 items can be used.

Bad products, No customer services. Avoid it.

Thumbnail of user seemag
1 review
1 helpful vote
January 28th, 2014

I ordered for a pair of shoes and it has been over one month I never got it. The shipping I chose was aramex UAE. The tracking number shows the order delivered to UAE, but from there where it went, nobody knows. Worst aftersale service, keep giving me the link to tracking website over and over that is of no use. Money wasted. Will not buy from them again. There is a reason they stopped taking paypal. DO NOT BUY FROM THEM.

Thumbnail of user annn5
1 review
5 helpful votes
November 29th, 2013

I had a horrible experience with wholesale-dress.net. It took forever to shop because the items they said they have on stock turn out to be untrue. I spent hours browsing to only have my selected items be removed. When they did arrive, one of the items was completely different than the picture. I ordered a small and it came large and the material was different - itchy. Last, but not least, one of my items didn't make it at all. So I paid and never received it! That was the last straw. I will never shop here again. Don't make the same mistake.

Thumbnail of user ml70
1 review
4 helpful votes
September 18th, 2014

This company is awful. I order 8 items from them and after 8 days, it had still not been processed so I asked them to cancel the order as I was going to be out of the country and unable to collect. As soon as I cancelled the order, they sent me an email to say it had been shipped even though when I checked the site it was still saying 'processing'. I asked them again to cancel the order. A week later whilst I was abroad, I received an email supposedly from 'customs', requesting I go on-line and pay an additional fee for customs. I asked them to return the items to the sender as I had cancelled them and I was not home to collect anyway. This started 6 weeks ago and the company still refuse to refund me so they have the items and my money!
I am only giving them 1 star because I have to. In reality, they deserve none!
Stay away from them, they are cons!

Tip for consumers:
DON'T!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user alinef
1 review
1 helpful vote
July 31st, 2015

I ordered a dress jacket for my son. I looked at a lot of different sites and decided on Rose Wholesale as I really liked the look of the jacket and the cut. My son has a very small frame and I knew the jacket would look great on him. I knew the jacket would take a long time to come - remember I did my homework - so I ordered over 5 months before his event. We waited, then waited, then started to sweat. My repeated requests for shipment updates were vague and uninformative. Eventually I had to purchase another jacket and have it altered. When I tried to cancel the order - that I still had not received - I was told that they would refund my money when I shipped the jacket back - but not pay the shipping. I still hadn't received the jacket after 6 months. I know shipping can be slow - but what were they doing? Hand delivering it? RIDICULOUS! The clothes look great - don't get suckered!

Thumbnail of user glendas3
1 review
2 helpful votes
March 31st, 2014

I advise to everyone tht this website is horrible. I ordered a few items online and have not yet received them, it's been over a month and a half and have not received any of the items i pay'd for. Don't consider using this website they rob you're money

Thumbnail of user tiannae
2 reviews
19 helpful votes
June 26th, 2014

I think shanneek's boutique has more quality and style i got a couple of dresses from them i love the quality and the prices they are very friendly just good customer service over all id rather shop with them

Thumbnail of user lillil
1 review
1 helpful vote
January 21st, 2014

First they didn't find ma payment and refused to change the status of my order even when I send them all information needed.So called customer service is terrible. They all have learned the same phrases, but don't really understand English at all. They refused to help me and after I told them I am going to police they "found" my payment. Then they claim my order is sent. Bulls**t! My package can't be found anywhere by the number they gave me and by now it should be here already, I paid for FAST delivery... I have no answers just " wait and wait" I think they cheat customers, steal money and lie lie and lie. I am very angry, no one answers my emails, same phrases from "customer" service. Instead I recommend Sammydress and light in the box, very polite, very fast delivery and excellent products! But this wholesale - site - Stay far far away...

Thumbnail of user carmenw5
2 reviews
14 helpful votes
February 26th, 2013

Oh my gosh! I cant believe this site! Dont waste your money buying on some chinese online store! Bec the prod is so different from what they show on the website! I was stunned myself when i got the products! It was one of the ugliest clothes iv ever seen! Dont believe the pics on the website!

Thumbnail of user michellet15
1 review
0 helpful votes
April 19th, 2012

I ordered a satchel on wholesale-dress.net and the strap broke within two hours of use. I went to their after-sale to complain and asked them to simply ship another strap and all they said was to fix it on my own and they'd send a new gift along with my next purchase. I will not ever have another purchase from this site again. I definitely do not recommend it.

Thumbnail of user emmaw9
1 review
0 helpful votes
July 18th, 2012

Absolute horror! Missing or different items, wrong sizes, colors, shapes, some items look nothing like the picture. Weird customer service telling me that I can wear the damaged items myself and that they have send beautiful products. Total scam.

Thumbnail of user onimuneh
1 review
0 helpful votes
July 7th, 2012

STAY AWAY!

I placed an order and the package never got to me. After two months of communicating with customer service patiently, they initially refunded me the store credit expecting me to buy their products again. After going through such a hassle. I finally got my refund through paypal but not for the full amount. They will not refund you for the shipping saying that the shipping was paid for the shipping company. Ok... I will NEVER use this site.

Thumbnail of user maryp39
1 review
2 helpful votes
October 18th, 2013

Ordered over a week ago and paid extra for 3 day shipping! It's been 10 days and the order still says processing. I emailed the company and got the response " don't worry you will get your order, now I go home for the weekend" what the heck does that mean! I am going to try to cancel and get my money back! I hope I can! I feel it is a scam!

Thumbnail of user leilak
1 review
0 helpful votes
August 1st, 2012

I just found out about this website a couple of hours ago and was delighted when I saw the prices! I'm a college student, so I'm on a pretty tight budget and I was looking for cute, cheap clothes. I added about 32 things to the cart and then decided to look at some reviews. OMG... I'm so glad I didn't go through with the purchase. The English was really bad on the site, anyway. I can't afford to waste money on shoes with glue stains or bracelets that fall apart within the first two hours. I don't care if it's only $0.99! Thanks guys! You kept that money in my pocket. :)

Thumbnail of user jm77
1 review
0 helpful votes
October 31st, 2013

They have items listed that they don't have in stock and will hold your order and your money with no contact. Then when you do contact the CS department they are rude and you literately have to fight to get your money back. I will never do business with this company again. FRAUD

Thumbnail of user eliasa11
1 review
1 helpful vote
January 4th, 2014

Tank you all that stopped me making an stupid order at this unserious site... thank you thank you thank you!

Thumbnail of user cosmind
7 reviews
15 helpful votes
July 16th, 2011

Well I can start by saying I had placed an order with them, after shipping half of the items (in 6 days and not 2-4 as they state) I never received a reply regarding the refund, I used the amount on a purchase. They LIED me and provided wrong information over the product. Then I have not been able to make them accept the mistake and to replace the item.
I think PayPal should remove the license for these, they are to be avoided.

Thumbnail of user amariel
2 reviews
2 helpful votes
May 27th, 2014

I had all in all 4 transactions done in this site. And all of it are really disappointing experience. First was! Most of the clothes were damage... stitches were badly made.
Second, most pictures displayed doesn't justify the actual(so be very careful. Third, they send out the items without informing you that some of it were out of stocks. That's why I made again second transaction because I wanted to consume the remaining balance I have. Fourth! Was just recently also! There were 2 operators who said that my item was already shipped, but i was wondering how come the status was preparing still... Imagine, I made my payment May14 and they shipped it May26... But before 26(3days before 26) they said it got shipped. So bear that in mind... most of customer service operator $#*!ed up also(liers...) they're also good in hunging up. They don not answer you or they let you wait for 10 to 15mins... and of course. You'll get tired so you might as well hung up and call later... what else?

Well so some up everything... I am always disappointed with there service.

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