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Whole Foods MarketReviews 84

2.2
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Whole Foods Market Reviews Summary

Whole Foods Market has a rating of 2.2 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Whole Foods Market ranks 13th among Gluten Free sites.

service
28
value
27
shipping
7
returns
10
quality
21
Colorado
1 review
1 helpful vote
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Rude employees.
July 25, 2024

It's my Mom's 97th birthday today so I decided to take her to the Whole Foods at 1111 S Washington St in Denver to pick out a pastry and order her a Chantilly cake for a family celebration this Sunday. We walked up to the bakery section and two employees were there chatting and ignoring us. Finally, one came over to see if she could help us. She told us we 'would have to order the cake online and that their cooler wasn't working so they did not have the individual tarts made. Last year, I ordered the cake online, picked it up at the store and they did not write Happy Birthday on it. I ended up buying some croissants and at the self check out, it would not scan. The guy working there acted like I was disturbing him asking for help. What a waste of time taking my Mom (who has trouble walking) in the store. I will never buy anything from Whole Foods again!

Date of experience: July 25, 2024
Armenia
12 reviews
1 helpful vote
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Whole Foods Market
March 29, 2024

Whole Foods Market is my preferred grocery store for its commitment to quality, sustainability, and variety. The store offers a wide selection of organic and locally sourced products, including fresh produce, artisanal cheeses, and gourmet prepared foods. While prices can be higher than conventional supermarkets, I appreciate the transparency and integrity of Whole Foods' sourcing practices.

Date of experience: March 28, 2024
New Mexico
1 review
1 helpful vote
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Couldn't be more unhappy
February 17, 2024

I placed an order for a cake online, as I was told to do when I called, and it feeds through Amazon. We live 45 minutes away and we made it into town to pick up the cake, notified them we were on our way 15 minutes ahead. I then received a notification the order was delayed. Fine. We get there and get a message order was ready. Went inside to pick it up only to learn the order was cancelled and should not have been accepted in the first place. Thanks a lot Whole Foods for screwing up our birthday celebration with 20 guests.

Date of experience: February 17, 2024
California
1 review
0 helpful votes
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Fraud on price
February 12, 2024

I bought organic crisps apple at $1.99 prime price
The 1st time they charged me for honey crisps apple at $3.99 and said I made the mistake at the self checking. I bought the same apple and the same problem happened. They never apologized and said it is because it says pink lady on the apple tag.
After 3 weeks the prime label still says crisps apple and not pink lady and today when my prime membership did not show on my receipt they told me they took 1$ off my bill but they do not know why.if you look at the numbers nothing adds up…. But nowhere my apple are $1.99
I asked for explanation and was told "take care""good bye……
Very rude and unprofessional

Date of experience: February 12, 2024
Pennsylvania
1 review
2 helpful votes
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Giving Up on Whole Foods
February 3, 2024

Whole Foods in DC. Trying to force everyone to use self-checkout which my wife and I have tried and hate. Only one live cashier. We just had 35 min wait to checkout with only two people ahead of us! We used to do 95% of our shopping at WF at about $200 a trip. Now, we do about 5% there, if that much. No longer willing to pay extra high prices for extra poor service. Having only one cashier is poor business.

Date of experience: February 3, 2024
Illinois
1 review
0 helpful votes
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The only place I could buy it was on the WF web page. It took 15 days to arrive with no tracking option.

Date of experience: December 30, 2023
Illinois
1 review
0 helpful votes
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Whole Foods
December 24, 2023

Whole Foods was way better when the hippies owned it. Now it's just mainstream goods that are the same elsewhere.

Date of experience: December 24, 2023
New Jersey
1 review
1 helpful vote
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Deplorable!
December 24, 2023

I went on December 23th and it's a shadow of what it used to be.I delivered for them 2006-14 for 8 years and after sometimes I went back because I was nearby and really hit me...their prices are insane and quality to the floor.I buy some baked goods and really bad quality...the food bar looks like few dogs fought over it.good bye whole foods never more.

Date of experience: December 24, 2023
Colorado
1 review
2 helpful votes
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Raped at Whole Foods
December 1, 2023

This market is a terrible place. I made the mistake of working here at coffee bar and was sexually assaulted and harassed over three times. The rapists are the men that work at Kora Sushi. They play incredibly racist sexually violent degrading music and they threatened me verbally multiple times. Management said that I had no right to be devasted by this and despite the sexual assaults they said that I had to continue to serve them. I am taking this to court. Stay away from this place the men are predators.

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Thanksgiving Turkey
November 22, 2023

I have ordered Thanksgiving meal from Whole Foods for several years. The turkeys can be on the low end of the weight range, but within it. This year I othered a turkey for four people at the cost of $59.99 and the range was supposed to be 8-10 pounds. The turkey I received was 7.5 pounds, which is not within the 2 pound range! I notified customer services and they said there is a three pound range, 7-10 pounds, which is ridiculous! We are all talking about a meal for four people. I plan to order Thanksgiving from some where else in the future. What a dissatisfactory resolution, such a disappointment.

Date of experience: November 22, 2023
New York
1 review
0 helpful votes
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It's not for me.
October 28, 2023

I've been to the store a few times. To be fair; I really don't like shopping in any kind of stores. I thought the food was high cost during a time of current price gouging. It makes me suspicious. I didn't like the selection but I'm use to regular stores. I really don't belong in a store where people are still wearing mask. I looked at the steam table; no thank you. I looked at the package meals; no thank you. I looked at the frozen dinners; no thank you. I walked up and down every isle; mostly, no thank you. I did buy their lemonade sweetened with sativa. I didn't notice it was sweetened with sativa. Got it home and it's the most awful lemonade that o have EVER tasted. Who drinks that? OMG, it's so bad. I got an Amy's dinner. 8.00 for almost nothing. I got some Munster cheese. I didn't notice how much. I got some oatmeal cookies. Not too pricey but nothing special. So; in summary, I don't get it. I probably won't go back. I can't figure out why I would. I like Trader Joe's. I don't go there much either. The regular store or for some things ALDIs is fine and with food this expensive I really couldn't afford to pay for Whole Foods. I put them in the category of Target. Junk, pricey, low selection and not for me. I'm sure it's great for others. Thing is; I don't get it.

Date of experience: October 28, 2023
Washington
1 review
1 helpful vote
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Rude worker and not friendly not happy overall i hope they hire nicer people like other whole foods.

Date of experience: October 23, 2023
Colorado
1 review
1 helpful vote
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Horrible place to work
October 9, 2023

They lied a lot. Yell at people in their face.Very unprofessional. Run from this place. Never work there.Its for Liberals

Date of experience: October 9, 2023
Texas
1 review
0 helpful votes
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Think Twice
September 25, 2023

Think twice before making yourself a salad at Whole Food's salad bar. I thought I'd grab a salad there this afternoon this agternoon gor a quick lunch. My jaw ended up on the floor when I got to the checkout. It was $17.27! Yes- you read that right. I am resuming my boycott at Whole Foods Market effective today.

Date of experience: September 25, 2023
Pennsylvania
1 review
1 helpful vote
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I have been shopping solely at Whole Foods since Covid. But, now I am so disappointed. They continue to discontinue the items that distinguish them from being a regular grocery store. A month ago they discontinued "No Salt" Turkey in their prepared foods section. According to the store, this was a best seller over all other turkeys. But the corporate team decided to discontinue it and replaced it with turkey that is brined with salt and sugar (to keep moist). This is not great for customers who shop there and are trying to cut salt and sugar out of their diets. Another reason to stop shopping at Whole Foods. I can get brined turkey for less money anywhere else. So unfortunate. They used to be health conscious. Not anymore.

Date of experience: September 11, 2023
Florida
2 reviews
0 helpful votes
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I am a regular customer at wholefoods. I am giving the three stars, because usually the employees were nice to me and friendly, but here I go in the store to get me some soap for me to bath with. This employee comes to me all of sudden out of nowhere telling me to cover up myself men are talking about you dirty! Instead of correcting the men, he is coming at me like I was the problem. An here I am minding my own business, he walks on the isle to where I am at to tell me that. Now at first the girl that work there just complimented me and here he comes telling me I shouldn't dress the way that I dress for men are talking. It is the men problem, I didn't come in this store for no man. Now get this white women come in there with short shorts that shows the butt cheeks at the bottom. I had on a bikini top with a black covered cardigan on, my shorts are short but no butt cheeks hanging out with some heels. But I am dressing inappropriately for men they say, while they talking about me they say. I really think because I am a black creole that I am athletic and curvy is the reason why this employee said that. Seriously at this store white women come in with short shorts all the time, but when I do it, it is a problem. Very discriminating wholesfoods and you need to hire employees that keep their mouth shut or customers will not shop there anymore and no money making will be made. I am sorry I had to write this review, because the employees usually were nice to me, but this takes the cake for me. The employees definitely has changed.

Date of experience: September 4, 2023
Louisiana
1 review
0 helpful votes
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Service
August 23, 2023

Bakery man went out of his way to find a dessert. It was not in the case was very surprised. Still have good service at some places Whole Foods recommend.

Date of experience: August 23, 2023
New York
1 review
1 helpful vote
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Yes,
I was standing next to shelves choosing goods, bat suddenly one young employee said to me:"Go out from here, there is a hand truck will come soon." Honestly, I was shocked. I never ever had this before... in any store. I watched the spot and yes, less then a minute a hand truck was passing by. I do not like this. I left, did not buy anything. Bad store ethic

Date of experience: August 19, 2023
Alabama
1 review
0 helpful votes
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Horrible experience.
August 7, 2023

On august 1 a week ago. I purchased 3 boxes of 365 coffee pods as I have been doing for a long time. I put the in my pod box when I got home and threw away the box. I did not keep the boxes the came in or the receipt. Why would I? Friends come over for the weekend wanted coffee and every single pod clear water came out. I went back to Whole Foods with the remainder of the pods and ask them to exchange. They would not do it because I didn't have a receipt. Clearly it was their coffee. It was their brand. They were also rude and tried to make me feel bad about bringing them back. I WILL NEVER GO TO THST STORE AGAIN. Awful. And I know the manager has been working there for a long time. I have a huge family and shop there all the time. No more.
Sally

Date of experience: August 7, 2023
Oregon
3 reviews
4 helpful votes
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Racial Profiling
July 29, 2023

Went in to buy donuts and was followed again by Kathleen. I just want to know why.
They harrass me almost every time I buy donuts. Watch video it is scarey.

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Date of experience: July 29, 2023

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Are you hungry for better? When it comes to what we put in and on our bodies, Whole Foods Market? Believes the full story of those products is important as we make our choices. Join us as we encourage others to celebrate what the Earth gives us with re...


wholefoodsmarket.com
Founded in 1980
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