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WhitePages Reviews Summary
WhitePages has a rating of 1.4 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhitePages most frequently mention phone number, credit card and customer service. WhitePages ranks 133rd among People Search sites.
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The search engine returns so much unrelated data that it is totally unusable. What crap. I can't believe anyone would pay for this.
It said the phone number was available. I paid the $5 to get it and they did not provide ANY phone number.
All I wanted to get emails. No use! Trying to find a better site for relevant information. Wasted $5.
I paid money in order to get the phone number of a family friend and neither of the numbers provided were accurate. I just wasted my money and time.
I looked up one person in an attempt to locate a friend I had lost touch with. Somehow they have "No Record" of me cancelling the service after that search and I have subsequently been charged $19.95 per month for eight months. Even though they can see that I never used this service past the initial search, they claim that the 'terms and agreements' states that I agreed to these charges. Companies like this are the reason we all distrust online marketplaces!
I just looked up my name, it has me of having 1 criminal charge on me, I have never been in Trouble with law EVER. This should be illegal.
I can't believe that there's no laws against companies like this collecting personal information and making money from it!
I know I'm old school & remember the days (not long ago) when the white pages was free. I only want a phone #. I could care less about Identity Checks. They only allow you a few searches per day. I even decided FINE I'll sign up for their Pro Search. They wanted my Business email, which I supplied 2 different business emails and they refused them. GREEDY little buggers!
The company's online agreement says a subscriber can make "unlimited searches" but after they have taken your money a message comes up that says you can only make a limited number of searches!
I decided to spend a one time fee of $19.95 to get a background report on an individual with whom I am familiar.
The data was years old and did not even supply a current address and phone number.
It also included data for another individual with the same first and last name in a different state (whose middle name was different, whose age and birth date was different).
This is a complete scam and a rip off. They should be ashamed of themselves for this.
I have telemarketers, scammers, solicitors calling my office at least once a day. I used to be able to report these numbers on whitepages.com and submit a comment. I used to be able to see other comments to see what the number or caller is about. It's just like Angie's List. It's pay to play scam.
Just found a charge from them on my credit card statement for 29.95, I never even went to their website and certainly didn't enter any payment info! Currently in dispute, I hope I can prove I never gave them any authority to charge me!
What a waste of $10 unless you want to be nosy? Misleading tactics for getting individuals to keep buying the products they offer.
I did a search before I purchased their service. It showed me the correct first initial of the person's first and last name. After I made the purchase I had to redo the search (they should have saved my original search). The new results were completely different.
I tried looking up an old friend and it brought me in all these programs and I couldn't get the phone number unless I signed up and paid for them for $20 you know years ago the Whitepages reliable you can't count on them know
They provide you with nothing that you cannot find for free and continue to charge your credit card. Criminals stay away
Like others here, I just wanted to use google to look up the new address of a friend I was going to visit this evening, just need the numbers for the house, I knew the street and how to get there, but I forgot which house was hers, the houses on her street all look same. I sent her a text that I forgot #, but in meantime I thought I'd google it, white pages came up with her name, but no info, when I clicked her name, it took me to the premium thing, I closed it. Somehow, it captured my identity, which is weird because I didn't enter any of my info, but I was on a website and another tab for my email was open, and after I got home tonight, I had an email from my credit card saying a charge was billed and declined from white pages premium, I thought it was a scam email, so I checked the header and it was legit. Closed that, logged into my account and sure enough, they'd somehow got my credit card and tried to charge me for premium service that I never agreed to, never filled out any form for etc. That's fraud and stealing no doubt. I cancelled my credit card immediately and made a report on them to the BBB. Wanted to post a warning here too, if you see their site come up, close out immediately, run a virus scan and malware scan and delete any thing visiting their page for even one second installed on your pc. They need to be reported as malware / spyware for sure. Everyone, please be careful!
I did a search and came up with a result that was totally incorrect. I called and of course they refused to give a refund. Do not use this service it is a total rip-off
My husband is a top official with the department of corrections and I have requested several times that my information be removed from their website and still I see it out there with my name and address. There should be a law against not having your information out there if you opt out but it just keeps popping up. The fact that they keep posting our information on the site puts us at risk. Eventually felons do get parole.
White pages is a scam and by posting peoples private information they encourage scams being done on the public. They should be shut down by the states attorneys office. Companies like this are a scourge on the public.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members