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WherelightReviews 3

1.3

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Wherelight Reviews Summary

Wherelight has a rating of 1.3 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Wherelight ranks 119th among Eyeglasses sites.

service
1
value
1
shipping
1
returns
1
quality
1
Alabama
16 reviews
72 helpful votes
Follow ashley a.
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I received 2 pairs of glasses I cannot wear. They added a bifocal I did not order, and didn't add the tint I asked for. It took a month to get the pairs, and now I cannot get a response to my emails. They only respond to negative reviews.

I ordered 2 pairs from another site which came in 3 weeks, and were perfect.

Date of experience: January 25, 2025
California
2 reviews
10 helpful votes
Follow GoddessInari T.
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They lost my glasses in the mail and wouldn't send me a new pair til after the Chinese new years holiday. They don't have enough staff and couldn't reach anyone so I had to wait over a month? Not ok. Then when I got fed up and wrote a review they refused to make it right or remake the order until I took the review off. Just a week later all my accounts online got hacked! I had 2 orders from walmart, my instagram, discord, paypal, plus more even email all hacked!
I had to destroy my bank card and file several false charges with my bank. Never ever doing buisness with anyone from china again. It was either them or it was Ursime another fake clothing site from china that sells fakes.

Date of experience: February 27, 2023
Oregon
3 reviews
0 helpful votes
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SLOW……
January 12, 2022

Good prices, incredibly slow shipping…. Really. It could take a month. They created my shipping label a week ago for my last order, it still has not been shipped.
Pretty glasses, good prices…. Order 4 weeks before you need. I get stuff from China faster.

Date of experience: January 11, 2022