What Records has a consumer rating of 1 star from 2 reviews indicating that most consumers are generally dissatisfied with their purchases. What Records also ranks 59th among DVD sites. The most common issues with What Records are around customer service, which is not as good as expected by some customers.
Awful service. Ordered a present over a week in advance for a birthday as website says 2-3 days for UK delivery. They took my money, held it for 8 days, no parcel in sight in time for the birthday. No response via email and I only got a refund when I posted on their social media for all to see. AND THEN they had the cheek to respond to my email complaint saying QUOTE ''Maybe you should have ordered it earlier...Just a thought.'' Laughable company, don't waste your time :)See critical reviews
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