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WhatGeek

Overview

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
This company does not typically respond to reviews

Instant Feedback

809 reviews
+32
How would you rate WhatGeek?
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France
1 review
0 helpful votes
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Akko Lavender Purple
April 13, 2024

Very quick delivery! The product is as describe. I will buy it again

Date of experience: April 3, 2024
Poland
1 review
0 helpful votes
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Amazing keyboard
March 24, 2024

I think this is the quickest shopping from. China I have ever experienced! And keyboard is amazing

Date of experience: March 14, 2024
Michigan
1 review
0 helpful votes
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Shipping and Tracking
March 29, 2024

Tracking the package was a bit challenging. Product quality was great.

Date of experience: March 19, 2024
Turkey
1 review
0 helpful votes
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Not Good Quality for Keyboard Button
February 14, 2024

The print is not good. Up right section is look like blurry printed.

Date of experience: February 14, 2024
GB
1 review
0 helpful votes
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RGB30
April 4, 2024

Great service, fabulous product which arrived in great condition.

Date of experience: March 25, 2024
GB
1 review
0 helpful votes
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Great
April 6, 2024

Loved the products - delivered 3 days earlier than planned and saved the day! Thanks whatgeek

Date of experience: March 27, 2024
New York
1 review
0 helpful votes
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Horrible service
April 6, 2024

My keyboard was damaged upon arrival and nobody has responded back to me about it.

Date of experience: March 27, 2024
GB
1 review
0 helpful votes
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Great product, speedy delivery
April 4, 2024

Exactly as described. Great product, great price, great delivery.

Date of experience: March 25, 2024
California
1 review
0 helpful votes
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Cute keyboard
April 4, 2024

No complaints, my keyboard was super cute and just like the photos

Date of experience: March 25, 2024
California
2 reviews
0 helpful votes
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Great
April 4, 2024

Ordered some tech stuff - all quite speedily and without problems. Really pleased

Date of experience: March 25, 2024
California
1 review
0 helpful votes
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Item arrived as advertised
December 24, 2023

Great product availability and customer service was responsive and very helpful. Thank you!

Date of experience: December 24, 2023
Hawaii
1 review
0 helpful votes
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Good service
September 27, 2023

Happy with time took to ship to hawaii and keyboard seems as advertised.

Date of experience: September 27, 2023
Louisiana
1 review
0 helpful votes
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Reliable
July 21, 2023

They shipped my product safely and within the deadline. Legit site, great product.

Date of experience: July 21, 2023
Murph C. WhatGeek Rep
over a year old

Dear Aimee P.,
Thanks for your review.
We are glad that you have received your order smoothly.
Looking forward to your shopping next time.
Best regards,
Whatgeek.com

Canada
1 review
0 helpful votes
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Really good
August 10, 2023

The product is exactly as the picture, beautiful and it was well packed.

Date of experience: August 10, 2023
Illinois
1 review
0 helpful votes
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AMAZING
August 25, 2023

I love it, it is way better then pictured. It's huge and perfect.

Date of experience: August 25, 2023
New York
1 review
0 helpful votes
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Long shipping but good product
March 29, 2024

Product was great when it arrived but took longer than expected to arrive

Date of experience: March 19, 2024
New Zealand
1 review
0 helpful votes
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Great keyboard!
March 28, 2024

Site was so easy to navigate and finding coupons online made the purchase that much sweeter!

Date of experience: March 18, 2024
GB
1 review
0 helpful votes
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Very good
March 28, 2024

Arrived quickly and was well packaged, keyboard works perfectly

Date of experience: March 18, 2024
GB
1 review
0 helpful votes
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R36S
March 27, 2024

Brilliant, easy to use, and very competitive pricing.

Date of experience: March 17, 2024
GB
1 review
0 helpful votes
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Happy with the item.
March 24, 2024

Very good experience with this company.First time using them.Will.probably use them in the future.

Date of experience: March 14, 2024