WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
1. The tracking number does not work at all, They gave an exotic tracking number once the items are claimed to be "shipped" but the link of the tracking number leads to a broken webpage
2. Difficult return experience, they intentionally made this process very time-consuming and frustrating to let their customers give up.
Great keyboard and fast delivery. Ordered to Germany and was so excited that it arrived so fast. Love my new M1W and can recommend everybody buying from whatgeek
Overall I found and received what I was searching for. And although I did expect a longer wait for my items to be delivered, the lack of package status updates made me impatient. I'd rather know where my package is and when to expect it, even if it ends up being a month long wait.
Overall great experience. Great product! I had a few questions and they were extremely quick to respond. I feel they went above and beyond to provide top notch service.
Everything was good. Shipping was good considering it came from China. Product was of good quality. I thought the knobs could have been a bit more solid (there was a bit of wiggle to them) but overall I'm really impressed with it's construction and how sturdy the unit it.
This isn't necessarily an issue, but because it was made after 2022, VIA wouldn't recognize the.json file and I had to flash a new firmware to it (Megalodon 16 Triple Knob). Which was a bit confusing for me. KeebMonkey Wiki had a guide for doing this (home / guides / kb16update) and I followed it and then downloaded and used the latest version of VIA (3.0.0)... and it worked! So it wasn't just plug and play... but if you can get past that, it is an amazing and powerful tool to help with your work flow. I highly reccomend it!
I was purchasing my first custom keyboard kit and switches and i had been eyeing some specific ones for a while, so it was great that it was super easy to find everything i wanted and i'm subsequently very happy with everything i've purchased, it all arrived relatively quickly. Looking forward to buying more from whatgeek!
Quick and simple, thank you. I look forward to receiving my item.
There were issues with my order delivery and at one point the package was lost. WhatGeek didn't respond to multiple emails or messages on their Discord server and didn't have any options to resolve the issue.
Good product! Didn't expect this much but it rocks! Delivery was a bit late then I thought but the keyboard is so lovely! Recommend for sure!
I ordered a Miyoo Mini plus as a gift for my brother. It was a little slow to ship at first, but coming from overseas this was understandable. I voiced my concern and WhatGeek reached back out to me and gave me loads of information about the tracking of my device. They also made sure to reach back out again after I received it. Love that!
Shipping took a while, but I got the products as detailed.
Quality products, doesn't disappoint.
I placed my order and in 2 weeks I got my keyboard here in Türkiye. Very fast delivery and quality is way better than what I expected. Thanks for this great shopping experience.
No issue with the purchase including an offer code.
The checkout with PayPal process would not complete?
Took some time to arrive but with free shipping I am satisfied.
I thought it might be uncomfortable to use but truth be told it's perfectly fine for me and I didn't even have to get used to it. It's expensive but it's got the modern features to back up the cost the battery life is also pretty good.
One comment I need to make is the size, it's smaller than a normal mouse. I have smaller hands and I like small mice so it works for me but if you don't it might not be for you.
The product was very good for the price, shipping was free, although taking around 12 days, very good experience overall
I never received my package ordered over 2 months ago. Customer support stopped responding after the Shipping company refunded my order; for never Delivering it. No word from them. -$160.0 Worst Shopping experience of my entire 25 years.
WRONG KEYBOARD WRONG KEYBOARD WRONG KEYBOARD WRONG KEYBOARD
I love my Leobog Hi75 DIY kit! It was super satisfying that it was sent with the foam already laid in when I went to put my Akko creamy yellow switches in. Super thocky sound, I love it. The LED settings are vast and the clicky sound of the button is very satisfying. Thanks for a great keeb base!
Awesome, and quick, very very very awesome! It took a week
Answer: Had the best price anywhere on what I was looking for!
Answer: It's a legit but sketchy company. Be careful but don't necessarily avoid.