• WeVideo

WeVideo

Overview

WeVideo has a rating of 1.38 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. WeVideo ranks 35th among Video Editing sites.

  • Service
    17
  • Value
    18
  • Shipping
    11
  • Returns
    12
  • Quality
    18

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
20
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How would you rate WeVideo?
Top Positive Review

“A Teaching Life Saver”

Cam P.
10/23/20

WeVideo has save my life. Teaching virtually is tough enough but having to teach editing that way, oh my gosh! WeVideo is easy to use and provides a viable solution to Premiere at least during virtual learning. I think the students are getting the information they need and having fun doing it.

Top Critical Review

“Will Steal Your Money if you sign up for 7-trial”

David H.
10/18/23

The minute I signed up for a 7-day trial I was charged $59.88. The same day. I can find no way on the website to cancel or even contact customer service. I cancelled my credit card instead because I don't trust this site and fear they will continue to charge my card without permission. I am disputing the charges of course. I signed up for the 7-day trial on Sept. 19 and was charge $59.88 on Sept. 20. I not for the website's dishonesty I may have continued with their service.

Reviews (60)

Rating

Timeframe

Other

Thumbnail of user davidh9250
1 review
1 helpful vote
October 18th, 2023

The minute I signed up for a 7-day trial I was charged $59.88. The same day. I can find no way on the website to cancel or even contact customer service. I cancelled my credit card instead because I don't trust this site and fear they will continue to charge my card without permission. I am disputing the charges of course. I signed up for the 7-day trial on Sept. 19 and was charge $59.88 on Sept. 20. I not for the website's dishonesty I may have continued with their service.

Tip for consumers:
They are a scam

Products used:
Video editor

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Value
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Thumbnail of user ferdinand0518
1 review
2 helpful votes
October 10th, 2023

I Tried making a project using this software soon after it got stuck on loading and lost all of my progress stay away from this horrible app and look for better alternatives

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Thumbnail of user melissam1526
1 review
3 helpful votes
December 12th, 2020

I have tried the Free Version, the free trial for educators, and the Unlimited Plan. Of these three, the Unlimited is the most useful.
Free: Only get 5 minutes publish time and minimal options
Trial for Educators: Stamp in the upper right, and minimal options, not as easy to use
Unlimited Plan: This is the one that I ended up going with. No cap on publish time, reasonably priced, basic options, but worth the money for ease of use.

Right now, I use this program for editing virtual class meetings- taking the recording of the full meeting and splitting it up into individual lessons for assignments. I have found it easy to use, makes quality videos, and is connected to a variety of other platforms you can upload to (including Google Drive, which is where I can upload to the virtual classroom from).

I have also used this for personal use- a music video, a collaboration video with clips uploaded from my Google Drive, and educational videos. It has a variety of sound effects, text options, backgrounds, music tracks, and the ability to add various tracks to be able to stack the videos on, edit how small/big and location each track is on the screen.

You can create different projects to organize the kinds of videos you make to- I have my personal projects, classroom read alouds, and virtual lessons in their own projects. When I upload them to Google Drive, it sends them all into a specific WeVideo folder and I can move it from there to where I want it within my Drive.

There are a few downsides I've found, but aren't worth ditching the program for- some of the offered backgrounds/music tracks are only available through certain plans. So if you search for a certain background and use it, you may unknowingly end up without it in your final product because you haven't paid for that plan.

The other downside is it seems to take a while to process the videos (importing and exporting). But again, not worth avoiding it for.

Thumbnail of user williamm5786
1 review
1 helpful vote
November 6th, 2023

I recived from PayPal bill for $95 automatic, and I used only one time and pay $95 and no authorized auto payment

Thumbnail of user teresagreensprocket
1 review
3 helpful votes
May 15th, 2023

Be careful! I bought a video editing package for granddaughter's school project in 2020, during Lockdown. I've just discovered that they have been taking money from my account every May for three years! Bank can reclaim this month's but not the previous two years. Watch out for this!

Products used:
Video editing package

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Value
Shipping
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Thumbnail of user hih42
4 reviews
1 helpful vote
August 1st, 2023

Annoying its so laggy and bad. It just crashes every single time i try to import media and is slow to do anything

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Thumbnail of user zanderc5
1 review
10 helpful votes
November 4th, 2021

Im working on a school project right now and i spent hours on it but whenever i go to upload it says "OUT OF UPLOAD TIME! OOPS!" like there are so many editing softwares for free but it lies about being free then puts a pay wall in your face, this is a horrible website and the items they give you aren't even that good either way, MS paint had better tools than this, pricing is also pretty bad, 10 dollars a month? Not cool man.

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Thumbnail of user bradm447
1 review
3 helpful votes
January 24th, 2022

After my diligent payment for several months of their Paid Plan and many weeks spent on perfecting my videos, my business had to close temporarily due to COVID-19 lockdowns, as millions of other businesses were forced to do. WeVideo subsequently deleted ALL my videos and media because of my business inactivity, without warning, and now claims that there is no way to salvage my months of hard work! What a disgraceful way to treat customers during our planet's most challenging time in recent history.

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Thumbnail of user seanathong
1 review
5 helpful votes
October 27th, 2021

I am very frustrated with this website. I worked long and hard on my video, feat. Kanye West- Homecoming, yet it cut me short telling me "Out of publish time!". The only way I can publish my video is by paying this company, while I could do the same thing at other websites for free! DO NOT RECOMMEND!

Tip for consumers:
To not use it.

Products used:
I did not use the website.

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Value
Shipping
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Thumbnail of user gillesl35
1 review
3 helpful votes
October 22nd, 2020

After few days of trying, I'm still dealing with lots of error messages like Not allowed when trying to record.

Thumbnail of user wevideos
1 review
14 helpful votes
July 28th, 2020

Yo, I got the flex plan only to realize I only have 20 minutes of publish time and 2 gb of vid storage. You would think you could delete a vid to free up space BUT NOPE. Stays the EXACT same. They say it's valid for a year but that just throws you off cause you can only post 20 vids IF THEY ARE ALL 1 MINUTE LONG. DONT PAY FOR THIS WEVIDEO SCAM BS. HELL U CANT EVEN DELETE YOUR CREDIT CARD INFO. DONT GET BEWAREEEE!

Thumbnail of user imadethisaccountjusttoleaveareviewonwevideob
October 24th, 2022

This site claims to be free, but you can barely make $#*! without paying. And unlike Pixlr, they dont give a free lifetime plan on education accounts, THEY ARE THAT GREEDY THAT THEY WOULD TAKE MONEY OUT THE POCKETS OF SCHOOLS! And you have limited publishing time per week, and its 5 MINUTES! YOU CANT MAKE YOUTUBE VIDEOS WITH THAT! And even if you pay, THE VIDEOS PHOTOS MUSIC AND TEMPLATES SUCK. This is disgraceful AT BEST. Dont use, please.

Tip for consumers:
DONT USE IT.

Products used:
Wevideo

Service
Value
Shipping
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Thumbnail of user nojilf
1 review
1 helpful vote
June 5th, 2023

WeVideo is just a pain. Can we just ban WeVideo? I hate hate HATE WeVideo. I'm trying to get a specific image and it just keeps on giving me nothing. JUST... WEVIDEO SUCKS!

Thumbnail of user lanishap
1 review
0 helpful votes
July 20th, 2022

We have been paying our monthly fee regularly. The card on file needed to be switched. I went to switch it and they shut my account down and are now trying to force us to pay annually which is stupid expensive. This is unfair. We cannot get our content off their site unless we pay almost $500. This is a scam site.

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Thumbnail of user ellad10
16 reviews
72 helpful votes
May 13th, 2015

This website was okay. I feel that they should add more editing tools and an easy way to add real songs of your choice to the website. If they don't have an app, they should make one. Overall, it was a good video editing website.

Thumbnail of user udayans3
1 review
14 helpful votes
December 17th, 2020

Wevideo is a very bad website, mostly because you have to pay to get features which you can usually get for free on other websites. Also, I worked so hard on one video, only to know that I ran out of publish time, and I can not publish my video unless I pay the money. Wevideo is saying everything is free, and when we work so hard on one video, it says we have to pay for something. I hate this website and DO NOT USE IT

Thumbnail of user zaki2
1 review
0 helpful votes
January 5th, 2021

I did the free plan and it only allows you to do 5 minutes per week I have a YouTube channel and this is the only editing software I know of

Thumbnail of user joness35
2 reviews
2 helpful votes
December 19th, 2022

OMG! I've never seen any other pathetic video editing software other than WeVideo...Terrible! Terrible! Terrible! So slow...a newly pregnant woman would come to full-term by the time, the videos get processing after importing them. Aboslutely useless video editing app.

Tip for consumers:
Don't use WeVideo

Products used:
WeVideo

Service
Value
Shipping
Returns
Quality
Thumbnail of user lydiac232
1 review
1 helpful vote
October 1st, 2022

I selected the $9.99 monthly option hoping to just cancel shortly afterwards because I only needed to edit ONE video and then I'd never need wevideo again. I was charged for a full YEAR! $119 USD. I am in Australia. That is $185! Just to remove a watermark. I am FUMING!

Thumbnail of user nicholasm953
1 review
1 helpful vote
February 24th, 2023

IT IS SLOW, IT SAYS PREPARING YOUR PREVIEW WHEN U HAVE TO WAIT FOR 15 MINutes, it doesn't have good detail.

Thumbnail of user matildae8
1 review
6 helpful votes
September 23rd, 2021

I was just going to use Wevideo to edit one video and I paid for the power premium so that I could get the video in better quality. It said, from the start, that the option cost 4 dollars a MONTH. So I thought I could pay the 4 dollars and then cancel my subscription after a month. So I finished the video then cancelled my subscription. Turns out they billed me for a whole year, 59 dollars I think. I did not even use the service for a whole day. And now I can't get my money back? Very dodgy, do not use this service.

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Thumbnail of user ernestl83
1 review
2 helpful votes
May 23rd, 2021

Read the fine print and be very careful with this company as they advertise for $4.99 for a month and turn round to charge for a year making about $59.88. You have to create a log in account to try it out and the pricing change does not show up when you proceed to sign up for the membership. You having seen from their earlier pricing $4.99 won't recheck the price and will be caught with the bait and switch scam. They do not have a listed phone number and claim the charge is non refundable. How is it non refundable if you are not satisfied with their service? They are scamming people for a crappy service

Tip for consumers:
Do not use it unless you are willing to pay for each login or viewing videos you have been charged for

Service
Value
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Thumbnail of user kimb929
1 review
3 helpful votes
May 1st, 2020

I was not able to cancel my subscription on their web site, there was no functionality.
After much stress and time wasted I went via google play.

Thumbnail of user christopherr1421
1 review
2 helpful votes
December 27th, 2022

Slow, terrible functions, awful pricing. Go use LIghtworks. It is honestly insane how laggy it is while working. There are a lot of features missing that would make it a good software. No refunds either, that's how you know it's a scam!

Thumbnail of user gaog
1 review
9 helpful votes
September 18th, 2020

It used to be completely free, but now they have a "Premium version" which costs from $5 a month to $30 a month. Without premium, you have LIMITED EDITING TIME. I mean, who does that? Now I have to rush to get the video done, and I'm like, "Please don't say I'm out of publish time please don't say that." I highly recommend using something else that is completely free, such as iMovie.

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From the business

Make and share videos using WeVideo's cloud-based online video editing software. Available on Android, iPhone, iPad, Mac, PC and Chromebook.

Company Representative

Thumbnail of user as430
A S.
Typically does not respond to reviews

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