Westmore BeautyReviews 223

I had a very bad experience in this ( westmore beauty) company, they took 3 payments from my bank account for the product that was deceptive, differ from what they advertised. I called for refund because it's useless ( never open the second package) but they denied to return my money, I requested for cancellation ( they attempted to continue charging twice. To make matter worst, despite of no refund and cancellation, they send my account to another scam debt collection Northshore agency.

They seduce you with an "introductory package" (3PC 30-Day FBC Entry Kit) at an affordable price ($ 39.95), and then they want to charge you about $150 for three months "membership", you receive the first shipment, then they try to charge you "monthly payments", and if you call informing them that you do not agree because you were not aware of this, then they cancel "the membership" and do not send you any other product of the supposed "three-month membership", finally they threaten you with invoices for IMMEDIATE PAYMENT! That is, they want to charge you in advance for SOMETHING YOU WILL NEVER RECEIVE!

COPY OF THE ONLINE CHAT WITH THIS COMPANY:
I will cancel your account as requested. Please be advised that you will not receive any further shipments and you have a remaining balance of $93.46, which will be charged to your card on file on which will be charged on 9/10/2020 for $46.74 and 10/11/2020 for $46.72. Thank you for your membership.
Is there anything else I can help you with today?

The color shades were not to my liking and I called to return after going on Covid iso and they said I called a day too late. I told them I'd been laid off and didn't have the money, they said too bad pay it... this was 6 or so months ago and they sent it to collections. I borrowed some money from my sister to pay it. I'm still not working & I just think that is so cruel! I've included a redacted past due invoice to prove I was a customer. WAS

This was the last payment and I haven't used any of the product due to my initial reason. I just think they are hard core and would never do business with them again. I'm not going to share any pics because I took some and the coloring just looks so odd. Buyer Beware!

I ordered the first trial size of makeup, which came with some brow gel that I never ordered. The brow gel is for brunettes, I have fair skin and red hair. Never had time to use the skin make up before another box came. Luckily, Paypal let me cancel order. I have called them numerous time, emailed them, written them, but they still bill me every week for some brow get for $126.20. Has anyone ever paid $126.40 for brow get? The representatives don't understand what I am saying and I just give up. They told me they want me to mail back, at my expense, the box of brow get which I never ordered. This is the worst company I have ever dealt with... stay away from them... Terrible customer service.

Westmore Beauty conducts fraudulent activities every single day - I don't know how they are still operating. I've purchased one item after watching their infomercial and instead of just being billed $30, somehow got enrolled into auto delivery of not one (!) but two subscriptions totaling over $100 per month. I've been trying to cancel since May 2020 (they confirm on the phone that everything is cancelled) and yet, like clockwork, they keep charging me every month and just charged $69.95 for October. I had to dispute with my credit card and get charges reversed while they investigate. This is unbelievable, how a company has no reservations of wasting people's time and just taking their money. Do not buy from Westmore Beauty!

Not sure why her products have a low rating but I'm very happy with it! I love how good my makeup looks when i use their products :)

I never received the product and when I called on
08/25/20 I spoke with "Princess" a woman that could barely spoke English and she said my order will be delivered on that date which meant it was never delivered when it was charged to my credit card which by the way after reading all the reviews I immediately called my credit card company and told them about my suspicious and canceled. On
09/03/20 Spoke with Felix, also couldn't speak English and he told me exactly as "Princess" told me that it wasn'tdelivered yet and it was going to be delivered on that date. I told him i didn't want anymore the product and requested my refund. He told me that my refund will be sent within 7 days and as of today September 11, I have not received anything! BECAREFUL IT IS SCAM!

I just wanted to order 1 bottle of coverage perfecter. However, they told me that I had to sign up for a subscription every 12 weeks and that I couldn't just get 1 bottle, but they were sending me a bunch of "free" gifts. Ok, I figured that I had plenty of time to cancel. So when I went back in about 30 days later, I saw that there was an additional order placed for OVER $200! Yup. I contacted them and it takes 7-10 days for them to send you a return shipping label and then another 14 days to refund your money... Anyway, bottom line is that it's not worth it. Too much hassle. Too many deceptions. Do yourself a favor and never do business with them.

Continue taking almost 50 per month from my account without my permission for over a year. Did not know until my bank alerted me I received their product one time when I first ordered. The crook that I spoke to and asked for my money to be returned told me that due to time frame they cannot return my money that they stole from my bank account. Obviously, they are on commission and takes your money behind your back. Then tried to tell you that you opt for auto shipment. When you didn't

Do not order from this company! They overcharged me and told me they didn't and I can't cancel my order. I am out $89.49... so far. Try to report to BBB but their website is a joke.