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Westmore BeautyReviews 223

3.4
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Westmore Beauty Reviews Summary

Westmore Beauty has a rating of 3.4 stars from 223 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Westmore Beauty most frequently mention body coverage and skin tone. Westmore Beauty ranks 5th among Bath & Body sites.

This company responds to reviews on average within 39 days
California
1 review
65 helpful votes
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Scam
June 19, 2020

Everything in the negative reviews I read are correct and applied to me: Hiding their intent to scam you in the fine print, charging way too much for a three month supply that they ship after the first month, charging you even after you cancelled the subscription scam on the phone, no one to talk to, products that do not work, etc.
Don't waste your time and money!

Date of experience: June 19, 2020
Texas
1 review
26 helpful votes
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I purchased this Body Coverage to cover up spider veins on my legs, after applying 4 coats it didn't cover and has to dry for 10 minutes in between each coat. I don't have an hour or more to apply this! I sent it back and then tried to call to cancel future shipments because I thought it was $39.99 not $39.99 every 4 weeks with a new one arriving every 4 months. I waited 30 minutes on hold to get through then had to be firm with the young lady ( I'm sure just doing her job) that I wanted to cancel and DID NOT WANT TO BE CHARGED AGAIN. I was told I would receive a refund when they receive my return, which is fair I just hope it's true.

Date of experience: June 11, 2020
California
1 review
47 helpful votes
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Wow I can't complain about shipping because of covid19. But I was so excited when it finally got here. Got in the shower exfoliated dried off and tried it. I felt dried out and it looked fake. It didn't cover any marks or imperfections. I have very light bruises on my leg and some veins. They showed up even more. I have to put about 6 layers to cover up. And it makes it look even more fake. The colors are weird and not natural. I tried the bronze because Iam a very light skinned black woman. No one is that color bronze. Then I tried the tinted eye cream it gets worse. It made my eye area look dry and unnatural. Iam scared to try the brow gel. They also put me on auto ship before the first product came. I will call today to stop shipment. This is one of the many tv scams that should be called out.

Date of experience: June 6, 2020
Texas
1 review
37 helpful votes
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Westmore Beauty
June 3, 2020

Buyer beware... they won't let me cancel! I no longer want the membership and when I called to cancel they said they couldn't cancel me until my next box arrived. Why? Then they charged my credit card AGAIN for another box of items I don't want. They hit my credit card twice in two days! Terrible!

Date of experience: June 3, 2020
Texas
1 review
89 helpful votes
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Awful
May 30, 2020

The product gets on everything. It looks very dense and fake. I've spent literally hours trying to cancel. They says it's cancelled and they will send a return label for yet another product shipment. But nope. Just hit my credit card again.

Date of experience: May 30, 2020
Pennsylvania
1 review
52 helpful votes
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Not satisfied
May 15, 2020

You could still see my markes on me, didn't cover them up. Then it took well over 2 months to get my money back, then not all of it was refunded. Not satisfied!

Date of experience: May 15, 2020
Georgia
1 review
65 helpful votes
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Never received my order. Called customer service. Woman could not understand we did not receive package. When I asked for someone with better English skills, she hung up on me after waiting over 30 minutes on hold. Doing a charge back through my bank now.

Date of experience: May 12, 2020
Virginia
3 reviews
41 helpful votes
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I bought the dark formula in large tube. They sent me the light formula. Does not work. They mailed me a tiny tube of dark formula. I returned large tube and they say they never received it. Stop billing me for $130.00.

Date of experience: May 8, 2020
Georgia
1 review
40 helpful votes
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Good luck trying to speak to a human at this company. I had to text chat. They don't tell you in the advertising that you can not use any moisturizers for 24 hours before using. I do NOT recommend doing business with this company. Hype!

Date of experience: May 7, 2020
Nevada
1 review
97 helpful votes
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Scam!
May 7, 2020

I purchased the Body Coverage Pefection online after seeing an infomercial. I haven't even used the product yet and they're billing me for an auto shipment, when I specifically remember that I made sure there would be no auto shipments in the future. I called customer service and wouldn't you know, they were unable to cancel this shipment because "it had already been shipped," even though there isn't a tracking number. I am livid! I canceled my "subscription" and will never order from an infomercial again.

Date of experience: May 7, 2020
Florida
2 reviews
102 helpful votes
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Scam, scam, scam
April 9, 2020

The marketing is very deceptive. I signed up to get a delivery of coverage product every three months at what I thought would be about $30/month. The product started coming every month, faster than I could use it. I cancelled and was told that I had a balance of $96.00 after I have already paid two payments.
The product was not great either -messy to use, transfer badly on my white towels. Coverage not good either. Too bad that I have a ton of it.

Date of experience: April 9, 2020
Kansas
3 reviews
127 helpful votes
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Deceptive marketing!
March 11, 2020

I ordered product with no idea I was signing up for auto delivery. Offer it as an option, don't hide it in the fine print! When you try to call their Posted number, it's out of service, so you're forced to Chat with Xena online. In the end you have to pay for a second order you never wanted and deal with their so called 90 day money back guarantee. Deceptive marketing is not necessary when you have a decent product. Now you'll never get another order from me and I will warn everyone to stay away from this company. DECEPTIVE!

Date of experience: March 11, 2020
California
2 reviews
102 helpful votes
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Finally received the product that was advertised to conceal all defects and smooth the look of
Your whole body. Well, couldn't wait to try it as I have some brown spots and other stuff that need to be concealed and wanted to use on my vacation. It was so darn thick I couldn't even spread it around my chest without adding cream and even then it was tough. Only lasts until your next shower, so at the cost - not worth it when I can buy lotions for much, much less that gradually tan you and stay for weeks and help hide the spots.

Date of experience: January 7, 2020
Clara R.
Oregon
514 reviews
611 helpful votes
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Bubble
May 30, 2019

The bubble scrub is great i have these bumps on my arm not acne and the bubble scrub works and its kinda cool when i use the sbrib my arms feel instantly smoother

Date of experience: May 29, 2019
Oregon
22 reviews
30 helpful votes
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Oils and creams
January 30, 2019

What a nice and useful selection of creams and i really like the gel cleaners for oily skin and cleansing pads for the forhead

Date of experience: January 29, 2019
Georgia
1 review
51 helpful votes
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No customer service
October 12, 2018

The product is great but when I purchased my second order of Westmore's Magic Effects concealer it did not come with the sponge applicator, which can be used to apply concealer and to keep the product in the base. It even says it with the instructions that came with the product. I have called 5 times only getting an answering service plus I sent an email asking for them to send the sponges( I order 3 colors and none of them had the sponges) I am very upset that they do not respect their customers to return my calls or email or send the sponges to me

Date of experience: October 11, 2018