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The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with order fulfillment and perceived lack of support. Many customers report delays in receiving their packages, leading to frustration and the need to seek alternatives. While some customers may have experienced satisfactory product quality upon eventual receipt, the overall sentiment leans towards disappointment regarding service reliability. This highlights a critical area for improvement in customer service practices, particularly in timely communication and order processing, to enhance customer trust and satisfaction moving forward.
This summary is generated by AI, based on text from customer reviews
I ordered and didn't get my package all I got was them asking for more money so I had to order from (marijanexpress.com) and got my package with excellent quality. Thanks marijanexpress.com