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WeddingDressTrends
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WeddingDressTrendsReviews 27

2.2
weddingdresstrends.com

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WeddingDressTrends Reviews Summary

The company has garnered mixed reviews, with notable strengths in product customization and timely shipping, leading to positive experiences for some customers who received well-fitting dresses. However, significant concerns arise regarding the quality and accuracy of the products, with many customers reporting discrepancies between the items received and their descriptions or images online. Issues with sizing, poor craftsmanship, and inadequate customer service, particularly in handling returns and refunds, dominate the negative feedback. Overall, while some customers express satisfaction, a considerable number warn potential buyers to approach with caution.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
3 helpful votes
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Very Pleased
April 27, 2019

Took a chance and ordered my wedding dress from this company. Anna was very attentive to my needs and emailed frequently about my measurements. Just received my dress and when I tried it on I was so happy with it! So glad I took a chance with this company. The fit was perfect!

Date of experience: April 26, 2019
GB
1 review
0 helpful votes
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Damaged
April 25, 2019

Ordered a wedding dress and was told it would be 4 weeks for delivery. Emailed after 4 weeks to ask to cancel the order, only for it to be shipped immediately (funny that). The excuse was that the factory was closed due to a festival - which I would not be bothered about, had I been told. I was then on holiday when it was delivered, come home to find the dress has threading from the embroidery and a hole in the lace.

I emailed them with photos and was told they have no way of knowing whether I caused the damage myself as it was 20 days since it was delivered. Apparently it is usual for their customers to open theit packages immediately and the fact I didn't is suspicious to them. Long story short, they refuse a refund in spite of the poor service, poor quality and damage. Very disappointed with the whole experience, and now stuck with a damaged dress that I can't even sell on due to the poor quality. With the expense of the wedding the last thing I need is to be down a couple of hundred pounds - but you get what you pay for, is the lesson to be learned.

Date of experience: April 25, 2019
Massachusetts
1 review
1 helpful vote
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I tried on the dress & was very happy that it fit perfectly for being a standard size. I didnt come across a spot that needs to be altered.

Date of experience: April 20, 2019
Florida
1 review
1 helpful vote
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Mother of Bride Dress
April 10, 2019

The dress was not exactly like the picture on the website but it was very close. The dress was true to size. Shipping took longer than expected. Every email I sent regarding questions was answered promptly. I would consider purchasing another dress in the future. Overall I am very satisfied with my dress.

Date of experience: April 9, 2019
North Carolina
2 reviews
2 helpful votes
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I've had the pleasure of purchasing 2 dresses from WeddingDressTrends and both times the dresses were perfect! They were shipped in timely manner and packaged with the most care. The prices you just can't beat for the quality you receive. I recommend all to consider this company when make such an important decision in your life.

Date of experience: April 9, 2019
Japan
1 review
0 helpful votes
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My wedding dress arrived and it is a perfect fit. They took all of my extra measurements and customization requests in consideration, with the result being exactly what I wanted. I will definitely order more dresses from them; It costs less here but the clothes are so perfect.

Date of experience: March 4, 2019
California
1 review
2 helpful votes
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Beautiful and perfect
January 7, 2019

The dress arrived this afternoon. I tried it on once I was back home. It looks lovely and fit me well on the shoulder. I ordered a standard size 4, the sleevs is a little bit looser, but it doesn't affect the whole look. Very delighted :P

Date of experience: January 7, 2019
Japan
2 reviews
3 helpful votes
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Affordable and Nice
December 25, 2018

The price is reasonable and I am little worry about the delivery time at first. But it arrives earlier than the expected time. I was amazed by the wedding dress when it comes with me. Very fit, and lace detail is also delicate. Gain may compliments in my wedding!

Date of experience: December 24, 2018
RU
2 reviews
3 helpful votes
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I ordered the wedding dress in this shop and forget that when I get married my abdomen would be large (I am pregnant). Then I received a call from the seller and she asked my estimated size. And I am totally amazed by the dress when it comes with me. Fit perfectly, beautiful and very eye-catching. Top-grade customer service and very nice dress.

Date of experience: December 17, 2018
Alabama
1 review
1 helpful vote
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I ordered a beautiful dress from this company but it was nothing like the picture. Once it came beads falling off, the train of the dress look like it was throwed together and my wedding is in a month. I constantly emailed the and some woman name Anna refused to refund my money. I sent pictures of the dress to them but they gonna say we will send u something to repair the dress. (like really). Worst company ever, please and I mean please don't order from them. They wont even respond back to my emails. Then they gonna tell me at first, maybe the dress got messed up during delivery.Im fighting to get my money back, that just ain't right. Bad communication and product.Im trying to get in touch with the Better Business Bureau. Somebody please help.

Date of experience: August 23, 2018
New York
1 review
0 helpful votes
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Bad business
August 13, 2018

I ordered my dress and t looked nothing lije the picture. My wedding is in 2 months and my dress I all messed up. Pearks falling ff. Im so upset

Date of experience: August 13, 2018
Kentucky
1 review
0 helpful votes
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I ordered a wedding dress from this company sending in my measurements. I received some communication from the company to ensure the information they received was what I had intended resulting in a re-submission of measurements (my fault). I would receive text messages for shipping (rather than emails) which was strange. Because of the negative reviews on this site and others, I wasn't expecting much from my $175 dress. When the dress arrived, it was folded inside out and shipped in a plastic envelope. Once I fluffed the dress and tried it on, I noticed the following: 1) the sleeves were long rather than elbow-length as pictured, 2) there were all sorts of strings flying off the beading, and 3) the neckline was COMPLETELY 'off'. The rest of the dress fit really well and had some really pretty beading. I am currently waiting to get the dress (sleeves and neckline) altered and it will most likely cost me equal to or more than the cost of the dress itself. That being said, I am not entirely surprised by the quality or the challenges. If you are having a big fancy wedding, do not order from this company. If you are eloping as am I, then the money saved might be worth it in the long run. I just want it to look good for pictures and I believe it will when it is all said and done.

Date of experience: September 30, 2017
New Zealand
1 review
2 helpful votes
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I ordered what looked like a really nice dress for my son's wedding from WeddingDressTrends - online it is described as Modest Ruched Scoop Neck Knee-Length Mother of the Bride Dress, lovely picture. What arrived looked nothing like it, I could not do the zip up, it was far too short, it was all out of proportion, the material was paper thin and creased like crepe paper, the workmanship was very disappointing, it looks nothing at all like the photo on the website. They will not refund as they said it was custom made. They are using Asian style patterning - which does not suit our Western figures, I am a stock standard size 10 in NZ. I would not recommend using this on-line company if you are non-Asian. Sandra - New Zealand

Date of experience: October 31, 2016
Indiana
2 reviews
0 helpful votes
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Don't use this company
September 28, 2016

Wedding dress trend.com is a China company and will jack up ur credit card. The pictures on site aren't the dress u will receive very poorly made and when u try to return they just won't communicate w u.

Date of experience: September 28, 2016
Washington
1 review
2 helpful votes
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Im very sorry that everyone had such bad reviews from ordering from this site. I had ordered my dress from this site thinking it was legit because it had good reviews posted on their site. I thought something was fishy because after entering my card info to place my order it said my order was received but my payment wasnt. I thought maybe I entered in my card info wrong so I reordered this dress again and it said the same message. Something didnt seem right so I googled reviews for wedding dress trend and this site popped up. I was very dissappointed about the reviews. Right away I emailed customer service to cancel both orders but I have not received anything back. I was happy that I found a perfect dress on their site since they carried maternity and on a tight budget only to be let down just as many others have. Im sorry for those who have been ripped off and scammed by this site. My suggestion to those who are considering of ordering from this site. PLEASE DONT! It may cost you a little more money to buy elsewhere but its better than getting ripped off, especially on your wedding day, the day that you want to be perfect. I hope my review helps Thanks again to all reviews

Date of experience: August 11, 2016
Louisiana
1 review
0 helpful votes
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The dress was very poorly made. Lace was frayed and the thread was a mess. I sent pictures as they requested and a screenshot of their refund policy, but they have constantly refused and told me that it could be fixed and worn.

Date of experience: June 12, 2016
Washington
1 review
0 helpful votes
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My dress came in partially sewn and the lace sleeve caps were clearly from a completely different sized dress. Ordered maternity, and it won't zip up over my baby bump even though we ordered a size up. My wedding is two weeks away so unless my tailor can literally reconstruct the whole thing, I will not have a dress to wear for my own wedding. You're ordering a very cheap dress from China, people. If it looks too good to be true, it probably is. Also. The reviews are fake. I tried to write about my experience on the website and its a bum link. Don't order here, because it will end up being just an additional $200 or whatever on top of the dress you'll have to go out and buy locally with few options at the last minute. What a truly poor product.

Date of experience: May 22, 2016
Jamaica
1 review
0 helpful votes
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Thieves
May 13, 2016

I saw an amazing dress on this website and got so excited I ordered it because u read the reviews on their website bd it was all good. After ordering I saw the real reviews other places separate from their site had! I asked them to send me picture of my dress before they mailed it out! The dress was a nightmare! Nothing like the beauty I saw on their website! I asked for a refund and the lady basically told me the dress is already made and she will be mailing it off! Guess I just lost some money cause no way I'm wearing that crap

Date of experience: May 13, 2016
El Salvador
1 review
1 helpful vote
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SCAMERS
February 13, 2016

I order a dress and paid for it, I never got it, they are thieves! Complete scam. They sent me picutres of a completely horrible dress they say they mad eit for me and nothing even close to the picture they have on the website. STAY AWAY FROM THEM.

Date of experience: February 13, 2016
Florida
1 review
1 helpful vote
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I purchased a empire sweetheart wedding dress with pick ups. It didn't look like the dress. It was cheaply made. Strings hanging everywhere. I sent in my measurements. Top was so big i could fit three other sets of boobs in. Pleats were all wrong. Pick ups were all wrong and too many. Didnt have the train like pictured.
Then to top it off. It came in a bag rolled up. Seriously. Please do not fall victim to this company. Save your money. Buy from a legit shop.

Date of experience: February 6, 2016