website thubmnail of WebEyeCare

WebEyeCareReviews 868

3.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate WebEyeCare?
grey star
grey star
grey star
grey star
grey star

WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Andrew M.
Unfollow Andrew M.
Send Message
Share Review
Report Review

Best price I could find on my contacts. Easy ordering and fast shipping. I was very pleased and will be ordering again the next time I need contacts.

Date of experience: November 8, 2018
VE
1 review
0 helpful votes
Follow Jose R.
Unfollow Jose R.
Send Message
Share Review
Report Review

Very good service.
November 10, 2018

Excellent service and prices. Fast shipping once they verify that recipes are ok. The website is easy to navigate.

Date of experience: November 8, 2018
New Jersey
1 review
0 helpful votes
Follow Elizabeth Z.
Unfollow Elizabeth Z.
Send Message
Share Review
Report Review

WebEyeCare is the best!
November 7, 2018

Fast shipping, great customer service! Very pleased will order again! Product exactly as described and quality product!

Date of experience: November 5, 2018
Illinois
1 review
0 helpful votes
Follow Betty H.
Unfollow Betty H.
Send Message
Share Review
Report Review

Easy
November 7, 2018

Easy ordering, just upload your prescription. Came within a week. Also, they email you to let you know your prescription is expiring so you can get in one last order!

Date of experience: November 5, 2018
California
1 review
0 helpful votes
Follow Keith K.
Unfollow Keith K.
Send Message
Share Review
Report Review

Contacts from WebEyeCare were misdelivered and I never received them. They refuse to refund and resend, despite me alerting them that the address they were shipping to was wrong. Very unhappy.

UPDATE - after posting this notice, I reached out to them again and finally they reshipped. I up the rating from 1 to a 3... but why does it take constant complaining to get good service in first place?

Date of experience: November 2, 2018
California
1 review
0 helpful votes
Follow Erwin H.
Unfollow Erwin H.
Send Message
Share Review
Report Review

Easy to do
October 29, 2018

Ordering online with Webeyecare is so easy & fast. Plus you earn points for each order & I just saved $20.00 on my last order. I tried another online site as they were less money but they got my order wrong the first time. So i am loyal to Webeyecare.

Date of experience: October 28, 2018
Michigan
1 review
0 helpful votes
Follow Dave P.
Unfollow Dave P.
Send Message
Share Review
Report Review

WebEyeCare provided my contacts very quickly and for the best price on the web. I picked the right website. No complaints.

Date of experience: October 25, 2018
New Jersey
2 reviews
0 helpful votes
Follow Barbara D.
Unfollow Barbara D.
Send Message
Share Review
Report Review

Amazing
October 27, 2018

Found WebEyeCare online in a google search. The prices were the best I found overall. I was pleased with the service. My contacts were shipped right away and came within a few days. Highly recommend!

Date of experience: October 25, 2018
Hawaii
2 reviews
0 helpful votes
Follow Stephanie B.
Unfollow Stephanie B.
Send Message
Share Review
Report Review

I always buy through webeyecare, because their contact prices beat other companies/websites. I order the biofinity toric lenses!
My reference order number is *******.

Date of experience: October 15, 2018
Florida
1 review
0 helpful votes
Follow Felix G.
Unfollow Felix G.
Send Message
Share Review
Report Review

Sent defective contacts, order a second batch, then they lost the prescription, one fumble after another. They are quick to take your money, then argue with you that you did not provide prescription, when they are the ones that lost it. I have proof that they received the prescription, they are just too arrogant to admit it, yet their system does not allow to pay until they get the prescription... In few words, this is a lousy company with the worst costumer service I've seen in years

Date of experience: October 15, 2018
Maine
1 review
0 helpful votes
Follow Philomena B.
Unfollow Philomena B.
Send Message
Share Review
Report Review

So pleased I found Webeyecare, esdy to use the site, excellent customer service, very good price, and quick delivery

Date of experience: October 8, 2018
New York
1 review
0 helpful votes
Follow Anthony H.
Unfollow Anthony H.
Send Message
Share Review
Report Review

Fast!
October 7, 2018

Can't believe how quickly my order arrived. Very impressed. When I ordered from EZcontacts, I had to call Everytime to get status updates on my order. Thank you

Date of experience: October 7, 2018
Florida
1 review
0 helpful votes
Follow Sue D.
Unfollow Sue D.
Send Message
Share Review
Report Review

Fast and accurate
October 5, 2018

They had the best price for my contacts. They were fast in processing my order and I received it in a few days.

Date of experience: October 5, 2018
California
1 review
0 helpful votes
Follow CAMMY L.
Unfollow CAMMY L.
Send Message
Share Review
Report Review

Convenient
October 4, 2018

Fast shipping. Great prices. Purchasing from the website is easy and the prices are so much more affordable than purchasing from eye insurance company (Kaiser) which is way overpriced as well as from Target Optical which I purchased on sale and these were still cheaper. Yay!

Date of experience: October 4, 2018
Washington
1 review
0 helpful votes
Follow Carlin J.
Unfollow Carlin J.
Send Message
Share Review
Report Review

Exactly what you'd expect from online contacts ordering, they got the order right and had surprisingly fast free shipping.

Date of experience: October 1, 2018
New Jersey
1 review
0 helpful votes
Follow Tina F.
Unfollow Tina F.
Send Message
Share Review
Report Review

Convenient
October 1, 2018

Very easy process! From start to finish so easy. I will use them every time now and so affordable. The only thing I can complain about is having to use 100 caricatures for this review

Date of experience: October 1, 2018
Louisiana
1 review
0 helpful votes
Follow Tiffany P.
Unfollow Tiffany P.
Send Message
Share Review
Report Review

Great prices
October 1, 2018

Going through google shopping, always find great prices... about half what another famous site charges. Always fast shipping, never had any issues

Date of experience: October 1, 2018
Kentucky
1 review
1 helpful vote
Follow Carla B.
Unfollow Carla B.
Send Message
Share Review
Report Review

I ordered for the first time but will definitely be ordering again. Low price, fast delivery & excellent service!

Date of experience: September 30, 2018
Virginia
1 review
0 helpful votes
Follow Lorrie K.
Unfollow Lorrie K.
Send Message
Share Review
Report Review

Outstanding
September 28, 2018

I ordered my contacts and I didn't have my prescription with me. After I attained my prescription I just emailed it to them and they had everything processed with a couple of days. I actually received them before my scheduled delivery date!
Thanks

Date of experience: September 28, 2018
Colorado
1 review
0 helpful votes
Follow Johanna E.
Unfollow Johanna E.
Send Message
Share Review
Report Review

I have been using webeyecare for years now, and i love them. They are very quick! The website is easy to use, too.

Date of experience: September 26, 2018

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.