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Waterfly

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Illinois
1 review
0 helpful votes
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No tracking info or projected delivery date
February 6, 2022

I ordered an item on waterfly, and the purchase confirmation via paypal went to a gmail address that included "candygirl" in the name. When I click on the link from my confirmation email to "view my order" it simply says I'll receive an email when the order is ready, and that fulfillment will happen 12-22 days after that. Feels like a scam. I'll update this review if I actually receive the item.

Date of experience: February 6, 2022
Canada
1 review
0 helpful votes
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So useful
May 14, 2023

We toured around Scotland and I love my cross shoulder bag. It holds so much and is very comfortable to wear front or back

Date of experience: May 14, 2023
Canada
2 reviews
0 helpful votes
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Great little bag
August 1, 2022

The item was shipped quickly. Canada Post had it in their sorting facility in Vancouver for quite some time but I received it within about three weeks of ordering.

Date of experience: August 1, 2022
Australia
1 review
0 helpful votes
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Travel bag
August 21, 2023

My order was prompt and was a great bag to take overseas with me. Fitting everything I needed! Excellent!

Date of experience: August 21, 2023
California
1 review
0 helpful votes
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Great extender
September 1, 2022

I ordered an extender for my fanny pack and it is amazing. The package was shipped really quickly and arrived faster than estimated.

Date of experience: September 1, 2022
New York
1 review
0 helpful votes
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Lack of information about out shipping.
February 8, 2023

I have yet not received any shipping updates, it is almost a week since I placed the order.

Date of experience: February 8, 2023
Canada
1 review
0 helpful votes
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Be patient. They're worth the wait.
December 1, 2022

I bought two pair of Waterfly Waterproof Short Length Socks – was so impressed with how comfortable they were (and their beautiful turquoise colour!) that I passed one pair along as a gift to someone who I knew would also really appreciate them. They have more stretch than other waterproof socks I've tried. I've already worn them through soaker-puddles several times and they continue to keep my feet dry! One consideration is that they took almost three weeks to be delivered, a week before they left China, and then almost two more weeks to cross Canada – so if you need them, plan ahead! Also, the description on the packaging had some grammatical and spelling errors – which compromised their presentation as a gift. But I would buy them again, no concerns around them being waterproof, which was most important to me! Thanks Waterfly!

Date of experience: December 1, 2022
Colorado
1 review
0 helpful votes
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Works Well for Short Walks
September 27, 2021

Waterfly provided timely updates, and the turnaround from purchase to arrival was surprisingly quick. Seems to be a high quality product, particularly for the cost. The front pocket is too small for my iPhone (10X) but it fits easily into the back pocket. I would have preferred the reverse. Otherwise, the pros out weigh the one con, and I would recommend this fanny pack for short walks where all you need are your keys, small wallet, phone, and water bottle.

Date of experience: September 27, 2021
Maryland
1 review
0 helpful votes
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The good and the bad
August 1, 2022

Comparing this to a similar bag I have from Eddie Bauer. Wanted this one because it holds two small water bottles (my other bag holds one) and I like the phone pocket. Problem: The piece of plastic ware for holding the strip in place is harder to use than my old bag. Another problem: Though there are two water holders, (my old bag has one), and they are very small and hard to use. Plus, for 2-3 hour hikes I only want to carry one small water bottle. So I'm not sure I actually care about the double water holder.

Since I usually carry my phone in my pants pocket anyway, today I used my old bag for hiking since it's easier to use plus it's lighter and it's very hot out. I was perfectly content using my old bag. Once it gets cooler I may use the Waterfly bag again. We'll see.

Date of experience: August 1, 2022
New Jersey
1 review
0 helpful votes
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Very dissatisfied
January 29, 2022

I placed an order on January 22,2022. I received an immediate email reply confirming my order. Now, one week later, I received an email in what appears to be Chinese. I don't know what it says as I don't speak/read Chinese. I have received nothing in English related to my order. Has it been filled and sent? Is it delayed? I have no idea. I only know that I am not happy with Waterfly's response - or lack of it.

Date of experience: January 29, 2022
Illinois
1 review
0 helpful votes
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Inflexible on returns
December 1, 2022

Bought early x-mas gifts in August - decided I don't like them for gifts but was unable to return even though I have the receipt and original packaging. Terrible customer service.

Date of experience: December 1, 2022
Canada
2 reviews
0 helpful votes
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Unsure
December 14, 2021

I can look up my order and have been trying to find tracking information. As yet my item has not shipped, so I cannot really determine whether my experience with this seller is positive or not.

Date of experience: December 14, 2021
Florida
2 reviews
0 helpful votes
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Great walking hiking bag
November 1, 2022

I walk 6 to 10 miles daily and need supplies like water, Kleenex, my phone etc. the pack is light weight easy to use and water proof. A truly great item.

Date of experience: November 1, 2022
California
1 review
0 helpful votes
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Got what I ordered in a timely manner
May 9, 2022

... product was pretty good. I bought 2 slings/fanny packs, I like one more than the other. I now have 4 fanny packs and the ones I bought from waterfly are my 2nd and 3rd most favorite. The MTW Sling from Moment is #1.

Date of experience: May 9, 2022
New Jersey
1 review
0 helpful votes
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Love it
August 1, 2022

It's the perfect carrier for what I needed. Traveled to Europe and wanted something to wear in front which would act like a "purse". Plus
Fit a nylon zip up "jacket" in rolled up in case I got cold!

Date of experience: August 1, 2022
Illinois
1 review
0 helpful votes
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Great touring gear!
October 1, 2023

I used my panniers on my first overnight bike tour. They kept my stuff dry in the rain and we're easy to remove and clean. Love!

Date of experience: October 1, 2023
Illinois
1 review
0 helpful votes
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Can't review what i haven't received...
April 2, 2023

Ordered more than a week ago and haven't even received a shipping notification... and now received an email asking for feedback written in Mandarin Chinese.

Date of experience: April 2, 2023
Arkansas
1 review
0 helpful votes
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Very Dissatisfied
November 1, 2021

I have not heard from anyone about my purchase and have not received it as of yet I would like to know where my purchase is and when I will receive it.

Date of experience: November 1, 2021
Kentucky
1 review
0 helpful votes
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Fantastic!
April 1, 2023

Didn't have the color I wanted; they emailed to offer another color of Fanny pack and I love it! Love the color and size-use it on hikes and for all things dog!

Date of experience: April 1, 2023
Illinois
1 review
0 helpful votes
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Athletic body crossover bag
January 19, 2022

Great product. Sleek and attractive. Lots of zippered sections. Perfect size. Love the khaki color. Quality product. Also have the black and grey one.

Date of experience: January 19, 2022

Overview

Waterfly has a rating of 4 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Waterfly most frequently mention fanny pack and great bag. Waterfly ranks 7th among Outdoor Equipment sites.

service
3
value
3
shipping
3
returns
1
quality
3