Watches-Of-Switzerland
business logo of Watches-Of-Switzerland

Watches-Of-SwitzerlandReviews 2

1.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Watches-Of-Switzerland?
grey star
grey star
grey star
grey star
grey star

Watches-Of-Switzerland Reviews Summary

Watches-Of-Switzerland has a rating of 1 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Watches-Of-Switzerland ranks 196th among Watch sites.

service
1
value
1
returns
1
quality
1
GB
1 review
0 helpful votes
Follow Tim R.
Unfollow Tim R.
Share Review
Report Review

Poor strap quality is the issue here.

I owned a beautiful Tudor Black Bay Chronograph S&G bought from Watches of Switzerland for 10 months when the watch fell from my wrist, luckily whilst sitting down and onto carpet.
Upon inspection is was clear the leather had broken off at its weak point around the clasp.

I had worn the watch on special occasions and occasionally, roughly 70 times during the 10 months. I wear the Raymond Weil with black leather strap as a daily wearer and have done for around 6 yrs or more.

As you can see from the photos, one of these is worn and one of these is broken... one lasted 70 days one 6 yrs, guess which is which.

The cost to replace is quoted as £345 for the strap. No willingness to offer any concession for the price of the strap despite the short lifespan of the original.

Proceed with caution if expecting helpful after sales and quality straps from Watches of Switzerland and Tudor. WOS were quick to lay the responsibility at Tudor.

Date of experience: November 19, 2022
GB
7 reviews
9 helpful votes
Follow Luc M.
Unfollow Luc M.
Share Review
Report Review

Bought an expensive watch. They promised me a service free of charge. When I then asked for it they made excuses why I should wait longer. Then they said (although I have it in writing) that the sales person had left. They do not answer my complaint. So, dont trust them, go somewhere else!

Date of experience: August 26, 2016