Cancled many time still charged us, and they never picked up the bins, and the custamer service is bad over phone or chat, they over charge services, wish there was beter chat, we would like a phone number for the persons that pick up bins, and we where locked out of are account for some resson, and cant try other ways to get into account, And we have tryed to have relitive help us, so forth with, removing are trash they didnt pick up, and that they missed,, next time we help family, they should beleave there family, they asumed, not family couse of a certain calls, shesh
Just horrible customer services. No honest communications at all. Billing practices are just the worst.
Worst customer service ever! They literary left trash scatteres in feont of my home. Call customer & her attitude was worse.
HORRIBLE SERVICE! STAY AWAY FROM THIS COMPANY. Deceptive and unprofessional practices despite the fact they keep increasing the prices and charging you every single month without doing the service.
The amount of times I have to call and tell this company to do their job is ridiculous. I'm done babysitting this company and wasting my time.
Missed pick up and make you wait another week. They are a unreliable and unresponsive to customer concerns. They don't have a damn.
Miss pick up all the time, call to report missed pick up is useless because promises to pick up never happen.
Don't use them, they are terrible.
Stay far away from this company. Katarzyna has lied to us many many times. This company does not care at all about their customers. Huge shame.
They miss pick ups and lie about the reason for not picking up, usually happens around holidays. Most of all READ YOUR CONTRACT/AGREEMENT BEFORE SIGNING!
Our company is dealing with WC and their customer service representative Meghan Kwasnycia is doing great job! Very happy with her professionalism.
Just had a conversation with Linda. She resolved my problem quickly. I'm in the Cape Girardeau area. Thanks..
They don't deserve a star. If I could give a -5 star for this company I would. Incompetent idiots!
You're guys are terrible there is ALWAYS garbage all down the street after pick ups in holiday lakes.
Overview
Waste Connections has a rating of 1.4 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Waste Connections most frequently mention customer service, pick ups and next week. Waste Connections ranks 20th among Waste Disposal sites.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members