• Walmart

2018 CUSTOMER CHOICE AWARD

Walmart

Is this your business?
Write a Review

Overview

Walmart has a rating of 3.0 stars from 4,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Walmart most frequently mention free shipping, great prices, and local store. Walmart ranks 7th among Discount Shopping sites.

  • Service
    657
  • Value
    604
  • Shipping
    516
  • Returns
    468
  • Quality
    551
Positive reviews (last 12 months): 23.3%
Positive
31
Neutral
7
Negative
95
349
See all photos
How would you rate Walmart?
Top Positive Review

“Thn”

Valera s.
4/30/24

After reading many positive reviews about Walmart,I decided to try this store and did not regret it. The impressions are only positive! A wide range of products, affordable prices and convenient store locations make shopping here a pleasant and convenient process.The quality of the products meets expectations and the service is excellent. Th to Walmart, my shopping experience has become even more enjoyable and convenient. I recommend to all!

Top Critical Review

“PSYCHIC GROCERY DELIVERY”

denise p.
2/27/24

I have been a Walmart Plus Member for over two years. It is convenient but fraught with so many problems, I doubt I will renew. First off, the app is severely limited. You cannot change delivery times after ordering. If you get a notice that an item is unavailable, it comes by email not text so you can't pick a substitute. The substitute they pick will be the biggest upsell they can add. The produce is a whole other issue and I don't even get any produce there because it's abysmal. When you call Customer service the answering bot makes you repeat 3,000 times why you called before transferring. But more infuriating than anything, groceries are delivered without any notice. No knock, no text. I got a RING but they can't even press that. I had Walmart Plus in another state and didn't have these problems, this may be location specific as they are using Uber. And a last minor point, I never could access Paramount so counting that as a Bennie is useless. Below RING shot of milk just sitting in 68 degrees, no bag even for 40 mins before I had to answer door for another reason.

Reviews (4,961)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (689) credit card (109) gift card (65) delivery date (59) return policy (70) wal mart (201) shopping experience (51) savings catcher (21)
Thumbnail of user soto876298209
4 reviews
0 helpful votes
  • Send Message
April 30th, 2024

After reading many positive reviews about Walmart,I decided to try this store and did not regret it. The impressions are only positive! A wide range of products, affordable prices and convenient store locations make shopping here a pleasant and convenient process.The quality of the products meets expectations and the service is excellent. Th to Walmart, my shopping experience has become even more enjoyable and convenient. I recommend to all!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sherryh813
1 review
0 helpful votes
  • Send Message
February 9th, 2024

I just wanted to say I love this indoor dual color amplified antenna. It has helped me pickup many channels. I'm now able to get more stations.

Thank u
Sherry Henson
My email address to receive the e-gift card is *******@bscc.edu

Tip for consumers:
This was a great product

Products used:
Onn product

Service
Value
Shipping
Returns
Quality
Thumbnail of user soumyaranjanbehera100x
27 reviews
0 helpful votes
  • Send Message
April 22nd, 2024

Walmart has become my one-stop shop for everything from groceries to household essentials, thanks to its unbeatable convenience and value. Whether I'm picking up groceries for the week or shopping for electronics, Walmart offers a wide selection of products at affordable prices. I appreciate the convenience of being able to shop both in-store and online, as well as the option for fast and reliable delivery. Walmart's commitment to customer satisfaction is evident in its hassle-free return policy and friendly customer service. With its convenient locations and diverse range of products, Walmart has become a trusted destination for all my shopping needs.

Thumbnail of user elizabeths3987
1 review
0 helpful votes
  • Send Message
April 11th, 2024

Love my Walmart gift card Being a senior citizen it really came in handy Thanks for letting me have a voice

Service
Value
Shipping
Returns
Quality
Thumbnail of user hisamaedusam
1 review
0 helpful votes
  • Send Message
February 28th, 2024

De mucha ayuda para las personas que están pasando por momentos difíciles, es increíble como está app apoya a las personas

Tip for consumers:
Por supuesto que si, es excelente

Products used:
Productos domésticos, de higiene, entre muchosas

Service
Value
Shipping
Returns
Quality
Thumbnail of user zoqwerty43
3 reviews
0 helpful votes
  • Send Message
December 20th, 2023

You can find ANYTHING there. I order online and go to my local one regularly, I always shop in bulk and that when Walmart REALLY shines. Great prices and regular sales, cool holiday edition items and products. My whole house is just a big Walmart storage container at this point and im not complaining

Products used:
Food, household items, power tools, clothing and more

Service
Value
Shipping
Quality
Thumbnail of user marys6991
1 review
0 helpful votes
  • Send Message
April 30th, 2024

This store has just about everything you might need for home or office. You can find a WALMART SUPER STORE in just about any city NATION WIDE.

Tip for consumers:
Help is just a click away.

Products used:
HP DESK PRINTER

Service
Value
Shipping
Returns
Quality
Thumbnail of user peggyb765
1 review
0 helpful votes
  • Send Message
January 29th, 2024

I had no problems with using Gift Rocket from the time it took to download the gift card I wanted to the time it took to receive the giftcard.

Thumbnail of user reneh200
1 review
0 helpful votes
  • Send Message
January 25th, 2024

You can get all you need plus some! Here in East Gadsden there is all kind of stores you can shop at to get what you need.

Tip for consumers:
I have one you can use in the microwave. Add a little water, 10 min and their done. No stove time at all.

Products used:
Container for fixing your boiled eggs without the worry of cooking them on the stove. My son said it was the bomb! Just put them in and their ready in no time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimp1049
1 review
1 helpful vote
  • Send Message
February 5th, 2023
Verified purchase

Shaver Rd. Portage, MI. This department is AWESOME with Jeff and James having great personalities and willingness to alway help and answer questions. They are positive and not afraid to ask how you're doing too. I've come to appreciate these two guys as it seems I'm always in that department getting photos made and getting items. James and Jeff, you are always sweet and smiling! Thanks for making my experience in that department a nice one!

Thumbnail of user jonhathany
3 reviews
13 helpful votes
  • Send Message
November 12th, 2023

I love moderno kid, live ride laugh seller. The seller was great and i bouht $500 jeeps. Thanks to walmart.

Tip for consumers:
the moderno kids power wheels is awsome

Products used:
the moderno kids power wheels is awsome

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryn1658
1 review
0 helpful votes
  • Send Message
March 2nd, 2023
Verified purchase

Consigues todo lo que puedas buscar, nesecitar,hasta altas horas de la noche y sunpersonal es muy atento

Thumbnail of user lannsotelo44
1 review
0 helpful votes
  • Send Message
August 2nd, 2023

Very quick and easy, like the site very easy to navigate the page just sometimes I get a break for 1-2 min before I get a good survey going again but overall it great doing surveys with inbox dollars

Tip for consumers:
Very sim p

Products used:
Toddler car seat, kids table

Service
Value
Shipping
Returns
Quality
Thumbnail of user violinandmore
4 reviews
1 helpful vote
  • Send Message
October 4th, 2023

Nice service, many products available, good customer service, and comfortable to use the site without membership.

Products used:
homegoods

Service
Value
Shipping
Returns
Quality
Thumbnail of user jags8
1 review
0 helpful votes
  • Send Message
November 28th, 2022

Service was really nice and great qualty product they carry. I would definatly keep buying from them

Thumbnail of user ioulias
1 review
0 helpful votes
  • Send Message
December 7th, 2022

Was at walmart last Saturday to perchase eye cobtacts and got the best service ever. No wait time, took me about 15 min to procces the order. The salesman, Reuben, was very polite and very professional. Got my order in 3 days. Thank you!

Thumbnail of user christopherh417
1 review
0 helpful votes
  • Send Message
October 31st, 2019

I went to the store to print like 30 pictures. After ordering, I shopped around because I imagined it was going to take a while, then I had to leave the store because I had to go to a different place... suddenly, I received a message that my order was ready.
I just loved that and the pictures had a good quality, it was perfect for me because the pictures were gifts for my friends.

Satisfied with your service!

Thumbnail of user daves1626
1 review
0 helpful votes
  • Send Message
June 3rd, 2022

Purchased a Koblenz 12 Gal Wet/Dry Vac and am very pleased with the results of this item. The suction on this Vac is great and pick's up everything. The motor isn't as loud as my other vac, so I will be using this one most of the time. I would recommend this Vac to my family and friends.

Thumbnail of user dorag55
3 reviews
1 helpful vote
  • Send Message
November 21st, 2021

Last month I ordered some personal care products that were lost by the shipping company. I'm grateful that Walmart.com customer service promptly replaced my shipment. It was greatly appreciated!

Tip for consumers:
Don't bother calling the shipping company; call the shipper!

Products used:
Personal care products.

Service
Value
Shipping
Quality
Thumbnail of user brockampethan53
1 review
0 helpful votes
  • Send Message
August 3rd, 2023

I like walmart because thay are always open also atwoods is good to i go there alot if walmart only sold penis pumps thay would jave gottn a 5 star

Thumbnail of user cgierach23
1 review
0 helpful votes
  • Send Message
December 7th, 2023

They always have everything I need at lower prices then other local stores. It truly is one stop shopping, they have it all.

Products used:
Pet food and treats, groceries for the house, toilet paper, cleaning supplies.

Service
Value
Shipping
Returns
Quality
Thumbnail of user keithm345
4 reviews
5 helpful votes
  • Send Message
December 1st, 2019

This site is very similar to Amazon(obvious competitor) I ordered a few cans of Noxzema shave cream, which was always my favorite. Seems the company that bought them out a few years back really messed up "plugging" the product, so most stores kicked them off their shelves. Well the shave cream came in several days sooner than advertised & were in perfect condition. Good tight packaging with plenty of insulation to prevent dings & dents. What I liked about walmart.com was the fact that their price was several $ less than Amazon & other sites. It was actually lower than the price I'd pay in the stores! I do see negative reviews about this ite hee, but for me it worked out fine.

Tip for consumers:
Everything worked fine for me. Not sure how it works for others.

Products used:
Noxzema shave cream.

Service
Value
Shipping
Quality
Thumbnail of user caseyk155
3 reviews
1 helpful vote
  • Send Message
January 10th, 2023

Quality customer service and awesome customer support! Fast check outs! Great people to work for and some awesome benefits from working with them!

Thumbnail of user smileyl4
1 review
0 helpful votes
  • Send Message
November 9th, 2023

You find everything you need that fits your budget. All t
He workers are friendly. The workers immediately tend to to me whenever I need help.

Tip for consumers:
Great place to shop.

Products used:
Food

Service
Value
Shipping
Returns
Quality
Thumbnail of user ralphf350
1 review
0 helpful votes
  • Send Message
October 18th, 2023

If you are in a hurry shop at Walmart for your holidays shopping and thank the Lord for the new day that's coming.

Tip for consumers:
Discount's and sales

Products used:
Kitchen items

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Shop Walmart.com for Every Day Low Prices. Free Shipping on Orders $35+ or Pickup In-Store and get a Pickup Discount. Open a Walmart Credit Card to Save Even More!

How do I know I can trust these reviews about Walmart?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Walmart?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business